Developers say Apple knew about Maps issues months ahead of launch

By , Oct 10, 2012

With all of the criticism and complaints Apple has received over its new Maps application in iOS 6, you have to wonder, how did it not know that it had all of these issues? Isn’t that what the three month beta testing period was for?

Well apparently, Apple was aware of the problems. A number of developers have come forward this week saying they submitted several bug reports to the company regarding Maps issues in the months leading up to its launch…

CNET recently spoke with six prominent app developers — each of whom has an app that relies on the default Maps application — who all say that they warned Apple multiple times that its new Maps app was full of bugs.

“I posted at least one doomsayer rant after each (developer) beta, and I wasn’t alone,” a developer with three iOS apps in the App Store told CNET. “The mood amongst the developers seemed to be that the maps were so shockingly bad that reporting individual problems was futile. What was needed wasn’t so much an interface for reporting a single point as incorrect, but for selecting an entire region and saying ‘all of this — it’s wrong.'”

And here’s another developer:

“During the beta period I filed bug reports with Apple’s Radar system (notorious for being ignored), posted on the forums several times, and e-mailed multiple people within Apple’s MapKit team to voice our concerns.”

The big deal here is, these developers were told that only the imagery would change in the switch from Google Maps to Apple’s Maps. But then some of the features in their apps were broken by the iOS 6 update due to the flaws.

To be fair, since its public release, Apple has made some noticeable improvements to Maps. And Tim Cook promises to bring the rest of the app up to snuff as quick as possible. But for some folks, that may not be fast enough.

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  • Ignacio Irigoyen

    I’m a developer, and to me apples move was not that bad. They new the only way to improve on a software fast is to release it and fix start receiving the corrections from user. Another year in the workshop would only take them so far.
    Google maps was the same at the beginning, they need users feedback to improve.
    This does is defending the fact of the apple maps release, not the removal for google maps (which in my opinion should have stay a little longer)

    • ghettocowboy

      so basically you use people as Guinea Pigs instead of hiring beta testers. I am hoping you only develop kiddie software and nothing major.

      • Ignacio Irigoyen

        No, you do beta testing, but if you have ever been in the IT business you would know, that beta testing is by no mean a final solution.
        I mean, you do not need to be an IT person, where do you thing software versions comes from?

        I agree that a good beta testing was needed, but instead of hiring 4 million beta testers (a bit impractical) you can do this kind of thing which will fast track the improvements. Better for you (you have a better software, that responds to your corrections) and better for Apple (do not go to out of business for hiring to meany beta testers)

        And Apple wastes no time in giving you free map features that Google refuses to give you in iOS.

        By no mean a perfect system, and a good beta testing is always a good idea.

      • Falk M.

        beta testers?
        For maps?

        What would you like your iPhone priced at?

  • CollegiateLad

    ” Isn’t that what the three month beta testing period was for?” You can’t perfect a mapping application in 3 months. I can see it now, 5 dude in lab coats trying to beta test the world over in 3 months – lol, that’s impossible.

  • http://twitter.com/redevil1987 Damian W

    I think it is better for us and Apple that the maps was released early. This way apple can improve it much quicker than if it was still in development hidden from public.

    Sure it sucks that Maps are really bad, but on the other hand this is pretty new project and public can help developing it.

  • http://www.facebook.com/profile.php?id=1081596834 Phil Gamboa

    I had an issue with an address in Plano, TX. It was off by 4 miles. Had to use google maps to get me there.

    • MagicDrumSticks

      I live in West Plano and had issues with 3 addresses. Very similar to issues you described.

      Also, why the gel are you people giving him thumbs down? I guess stupid fanboys can’t take any type of negative comment towards apple; that’s why maps are this way, because stupid fanboys will suck apples **** no matter what.

  • Obsidian71

    Yeah …another article on Maps!

  • ghettocowboy

    ouch a major blow in the gonad for apple fans for buying half baked products