Last week we reported that AT&T was reportedly starting to unlock iPhones that were still under contract. Though they had been a few reports of this, we hadn’t been able to verify the information ourselves.

I decided to take the matter in my own hands and submitted a request to unlock my under-contract iPhone 4S via AT&T’s handy online form. I was a bit doubtful because I had previously asked AT&T if they could unlock this device for me, and at the time, they kindly declined, saying that they couldn’t because I was still under contract.

A couple days after filling out the request form, I received the following confirmation email from AT&T…

Thank you for contacting AT&T Customer Care about unlocking your iPhone.

We have reviewed your request and confirmed that you are eligible to have the requested iPhone unlocked.

Please allow 24 hours upon receipt of this notification to complete the unlock.

To complete the unlock, simply:

  1. Open iTunes on your Mac or PC and verify that you have Internet connectivity.
  2. Ensure a SIM card is inserted into your iPhone.
  3. Connect your iPhone using the dock connector to USB cable that came with your iPhone.
  4. Backup and restore your iPhone using iTunes. For information on backup and restore, please visit
  5. After restoring, your iPhone will be unlocked.

Additional information on unlocking can be found at

For questions regarding AT&T’s wireless service and iPhone, please visit the Phone/Device Learning Center.

We thank you for your continued business.


AT&T Customer Care Team

So yes, I can verify that it works. All you have to do is fill out this form and wait patiently for AT&T to get back to you.

By the way, because I have an iPhone 4S, I didn’t even have to restore to complete the unlock process. All you have to do if you have an iPhone 4S is to pop out the AT&T SIM card and put a SIM from a different carrier (ie. T-Mobile) in. The phone will activate itself within seconds. If you have an older iPhone, you will have to restore, or I guess you can use RedSn0w to deactivate/reactivate the device, which could save you a restore.

Now the question on my mind is why would AT&T let me unlock my eleven month old iPhone? After all, AT&T isn’t the kind of carrier that likes to do nice things for its customers. AT&T likes to do nice things for AT&T!

Maybe they want me to unlock so I can sell my iPhone on Craigslist and buy the iPhone 5 and be locked in another 2-year contract?

  • frrfff

    Solar Mecano would unlock your phone in no time !!! staff is nice and you can trust them – really great stuff – Solar Mecano!

  • david


    What of those that are not an AT&T customer, because i have an iphone 4s which was sent to me by an uncle, how can i unlock that because they said i will send them fax of the receipt and i do not have that, or should i just ignore that…. i need help pls as i have also called them and they said they only offer that to their customer alone

  • mazsola

    For the people that want to unlock their ATT devices, you can check out attiphoneunlocking, they can unlock all ATT phones up to date.

  • Peter WIllson

    For the people that want to unlock their ATT devices, you can check out attiphoneunlocking, they can unlock all ATT phones up to date.

  • yaheardthat

    my iPhone 5 at&t was unlocked fr only 17$ on the instant at&t unlock provide by wejustunlock

  • James Patterson

    I see many people having trouble unlocking ATT phones, for these people, you can google attiphoneunlocking, it’s the site I have been using for all my ATT phones.

  • goto www officialimeiunlock com

  • brianhunter

    For everyone that want to unlock their AT&T phones, you can check out attiphoneunlocking, they unlock all AT&T phones up to date, also the fastest I have ever use, never took them more then 2 hours to unlock my phones

  • Forgive me if this is a weird review, but when something makes me happy I have no problem letting someone know just as much as I tell someone when they have made me unhappy. As you can tell, I am not at all techy. I have an iPhone 5 that I wanted unlocked so I could use it on another network What is the word, cracked, or unlocked? Well, whatever it is called I needed it done. I don’t do a lot of web
    searching. Sometimes I get annoyed and frustrated easily. Then another old
    timer like myself told me about unlocking He said he did not have a lick of trouble so I gave it a try like he did. The lady I chatted with on the live chat was very nice and respectful to an old man like me. She got my phone unlocked just fine and I’m grateful.

  • monx

    i bought iphone 4s with sprint…will it cost me as contract is not over?

  • Hedlund Shavon

    The best service that i found for iphone unlocking is FreshUnlock. com.

    They are fast and also reasonable prices.

  • Hannah Sergeyev

    If any of you
    folks is having an arduous time attempting to unlock AT&T, Verizon,
    Sprint or T-mobile devices, you can take a look at Mobile Unlox, it’s among
    the few sites that’s still able to unlock AT&T, Verizon, Sprint or
    T-mobile phones after AT&T, Verizon, Sprint or T-mobile had its database
    renewed, which denied the access for their database for a lot of sites that
    use to really have the access.

  • Jessica

    Does this work for the iPhone 5 as well?