Samsung

Apple hits 40.6 percent share of US smartphone subscribers

Christian Zibreg ∙ November 6, 2013

Research firm comScore is out with its new report measuring the state of the United States smartphone market for a three-month period ended September 30 and Apple's iPhone grew its share to comprise a healthy 40.6 percent of the nation's smartphone units. In other words, four out of each ten smartphones in the country were iPhones.

Samsung also gained share, LG stayed flat while HTC and Motorola both lost ground amid strong competition from Apple and Samsung devices. All told, iOS seems to be gaining ground overall, adding 0.7 percentage points to its share versus 0.2 percentage points for Android. The full reveal and charts can be found after the break...

JD Power offers bizarre explanation defending its botched tablet rankings

Christian Zibreg ∙ Updated October 12, 2018

With the release of new iPhones and iPads, Apple has retired the somewhat defensive 'Why iPhone' and 'Why iPad' web campaign. It makes sense: Tim Cook & Co. probably think others should now defend themselves against the new iPhone 5s and iPad Air.

Fans will recall both of Apple's web pages gave undecided customers plenty of reasons to consider an iPhone and iPad over competing products, citing - among other reasons - rampant Android malware and high satisfaction scores by J.D. Power.

On the other hand, the removal of J.D. Power scores from Apple's web site could easily have everything to do with J.D. Power's last week tablet scores giving Samsung the top tablet ranking even though the South Korean company won only on price.

The results of that survey have sparked a heated debate and prompted some tough questions among the Apple faithful because the iPad clearly bested Samsung in all of the remaining five categories: Overall Satisfaction, Performance, Ease of Use, Physical Design and Tablet Features.

And now in a seeming PR damage control maneuvering, J.D. Power is attempting to defend the indefensible by claiming the survey wasn't botched and arguing the rankings hold up - even if the reputable research firm's actual explanation is pretty bizarre, to say the least...

Apple looks to Samsung as LG Display, Sharp struggle to make mini Retina panels

Cody Lee ∙ Updated April 14, 2018

It looks like Apple's Retina iPad mini production problems are worse than we thought. According to a new report, both LG Display and Sharp are having so much trouble mass-producing the hi-res panels for the tablet that the company has been forced to turn to rival Samsung for help...

Samsung bests Apple in latest J.D. Power tablet customer satisfaction survey

Cody Lee ∙ Updated October 12, 2018

J.D. Power and Associates is an American-based marketing information services firm that's highly regarded for its research on customer satisfaction. Apple loves to quote their surveys, and does so at media events and on earnings calls.

But this is one report Tim Cook and company are probably not going to be mentioning. In J.D. Power's latest tablet customer satisfaction survey, Apple was bested by Samsung on overall satisfaction and in particular areas like device cost...

Inside Apple’s 2013 Annual Report: rising R&D costs, retail, ad expenses and more

Ed Sutherland ∙ Updated March 19, 2019

Apple's annual 10-K report to the SEC always includes interesting tidbits. This year, the tech giant said it spent $4.5 billion on research and development, a move the iPhone maker describes as "critical" to remaining competitive.

The spending marks a 32 percent increase in research over fiscal 2012, when the company spent $3.4 billion.

The consumer electronics powerhouse said it employs 80,300 full-time workers, more than half in retailing. About 30 new retail locations are planned for 2014 with 20 more stores being remodeled, the company also told the government agency Wednesday. A couple more tidbits follow...

Apple’s profit eclipses Samsung, Motorola, Nokia and LG combined

Ed Sutherland ∙ Updated June 14, 2016

What's more important, smartphones shipped or smartphone profits? That question is at the heart of a debate over competing figures used to bolster Samsung or Apple. A day after a Samsung-friendly market research firm claimed the South Korean firm shipped three times as many phones, new figures show Apple profit higher than most of its rivals combined.

Sales of 33.8 million iPhones during the last quarter earned more than the mobile units of Samsung, LG, Nokia, Huawei, Lenovo and Motorola all together, according to a Wednesday report. The report also ignited a new debate over how corporate figures can be twisted to fit any preconceived notion - such as Apple's losing battle against Android...

Samsung now selling 1 out of each 3 smartphones

Ed Sutherland ∙ October 29, 2013

Although Apple sold 33.8 million iPhones during the third quarter, up from 26.9 million a year ago, South Korean Samsung continues to dominate smartphones on a global scale. The company sold more than 88 million smartphones during the same period, comprising 33.2 percent of the worldwide smartphone market, according to one market research firm.

Despite its uptick in unit sales, Apple's share of the smartphone market for the quarter slipped to 13.4 percent, down from 15.6 percent - something that should be corrected in the fourth quarter, as sales of new iPhone 5c and iPhone 5s smartphones come into full view...

Apple’s Russia push slowed by pricey iPhones

Ed Sutherland ∙ October 25, 2013

Although Apple today launched the iPhone in an additional 35 global markets (with more to come next Friday), including Russia, its flagship iPhone 5s remains too expensive for all but the most wealthiest. The iPhone 5c, costing just $99 in subsidized markets such as the U.S., can cost nearly $800 in Russia, unsubsidized.

Apple's goal of competing globally is being hampered by pricing centered on carrier subsidies. In countries such as Russia, India and elsewhere where subsidies are not allowed, the cost of an iPhone can equal a month's salary - or more. As a result, Samsung's cheaper Android phones control most smartphone sales...

Samsung fined $340,000 over faking negative web comments about competition

Christian Zibreg ∙ Updated September 23, 2017

Throughout last year, Apple-friendly web sites were infested with an avalanche of ugly comments by anonymous posters concerning the iPhone, iPad and the Apple brand in general. While website owners were reluctant to publicly point the finger of blame at the South Korean conglomerate, many had suspected it was no coincidence given Samsung was riding high on its anti-Apple ad campaign.

Conveniently, hate-spewing quickly died down after Taiwan’s Fair Trade Commission (FTC) in April launched an investigation into Samsung's tactics following the company's admission of guilt about, in its own words, the "unfortunate incident" which occurred "due to insufficient understanding".

Though Samsung said it had"ceased all marketing activities that involve the posting of anonymous comments," the FTC - after finding Samsung indeed hired a "large number of hired writers and designated employees" to trash-talk competition in web comments - has now decided to slap the Galaxy maker with a $340,000 fine...

Old iPads are hot: 81 percent of North American tablet traffic

Ed Sutherland ∙ October 24, 2013

On Tuesday, just a few hours ahead of Apple's iPad keynote, new evidence surfaced about how entrenched Apple's device is in the minds of tablet users. Although Apple's tablet has undergone a number of updates, the old iPad 2 remarkably still accounts for the vast majority of U.S. and Canadian web traffic.

That's the word from ad network Chitika, showing iPads are 81 percent of North American tablet-based online traffic. The next closest competitor is the Kindle Fire from Amazon, nipping at Apple's heels with 6.1 percent. This is the second report in as many days showing even the oldest iPads dominate all contenders...

Samsung buys stake in iPhone cover glass maker Corning

Ed Sutherland ∙ October 23, 2013

Gorilla Glass maker Corning has a new partner: Samsung. The South Korean firm is taking ownership in the company which produces tough glass displays for the iPhone and just about everyone else. At the same time, the $2 billion agreement gives Samsung a 10-year a supply contract while Corning gets the cash to explore future technology.

Along with making highly-resistant glass for smartphones, Corning could also be tapped to produce flexible material aimed at the growing number of wearable devices, such as Samsung's Galaxy Gear and Apple's long-rumored iWatch...

iPad owns 91 percent of tablet ad impressions

Ed Sutherland ∙ Updated January 26, 2016

Next to developer allegiance, where advertisers are spending their mobile ad dollars could be the most significant sign of whether Apple or Android is winning. New numbers out today show Apple's iOS is trouncing Google and it is the iPad that's leading the way. Indeed, the Apple tablet was the target of more than 91 percent of mobile ad impressions.

What's more, despite a near neck-and-neck race in terms of ad impressions on smartphones, the iPhone outperforms Android handsets for hauling in ad revenue. For example, while Android smartphones deliver 30.5 percent of mobile ad impressions, the platform receives just 27.7 percent of the revenue.

By comparison, although the iPhone receives 30.8 percent of impressions, it gets 36.44 percent of revenue, according to a mobile ad analytic firm Opera Mediaworks...