Apple expands iPhone repair program to European countries and United Kingdom

Apple’s iPhone repair program now lets customers in the UK and seven European countries buy genuine Apple parts, download free repair manuals and more.

This marketing image from Apple shows an independent repair provider using genuine parts to service an iPhone
Image: Apple
  • What’s happening? Apple’s Self Service Repair program for iPhone is now available to Europeans living in Belgium, France, Germany, Italy, Poland, Spain or Sweden, in addition to residents of the United Kingdom.
  • Why care? Now, European customers can purchase genuine Apple parts and perform their own iPhone battery replacements, screen repairs, and more.
  • What to do? Check out parts and tools at selfservicerepair.com.

Apple’s Self Service Repair for iPhone and Mac hits Europe

According to the announcement published in the Apple Newsroom, the iPhone repair program permits customers to perform common repairs for the iPhone 12 and iPhone 13 lineups. It also includes Mac notebooks with Apple silicon.

Every genuine Apple part is designed and engineered for each product, and goes through extensive testing to ensure the highest quality, safety and reliability. The parts are the same ones—at the same price—as those available to Apple’s network of authorized repair providers.

You can buy these parts for less money:

Customers can send replaced parts back to Apple for refurbishment and recycling, and in many cases receive credit off their purchase by doing so.

Repairing iPhones and Macs is anything but trivial. The vast majority of customers are far better off taking their iPhone or Mac to an authorized repair shop.

Tool rental kits are coming, too

Apple's iPhone repair kit, weighing 79 pounds and featuring wheels, is pictured in this illustration
Say hello to Apple’s iPhone repair kit. Image credit: Apple

Like in the United States, Apple will also offer its $49 tool rental kits to European customers. This kit comes in two wheeled cases which contain everything you need for repairs. It could come in handy if you have more than one device to repair. The repair kit is provided to customers for free for seven days.

The Apple Self Service Repair Store at selfservicerepair.com lets you browse more than 200 individual parts and tools, as well as repair manuals, for supported iPhones and M1 and M2-powered Mac notebooks.

Not too long ago, this stuff used to be exclusive to authorized repair service providers but Apple has been under lots of pressure from the Right to Repair movement to open up these tools to the general public. There are the very same tools that service technicians at Apple’s stores and authorized service providers use.

The Self Service Repair program debuted in the United States on November 17, 2021.

On August 22, 2022, the Cupertino company added Mac notebooks to the Self Service Repair initiative. Now, folks can purchase genuine Apple parts and download free service repair manuals for the MacBook Pro, MacBook Air and the latest iPhones. Read: How to repair Mac disk errors with macOS Recovery