A MacWorld UK article quotes AT&T chief technology officer John Donovan saying that the US carrier was “unprepared for the US success of the iPhone 3G”. When making these statements at the Goldman Sachs technology conference last week, Donovan admitted that AT&T’s network had seen demand for 3G services that exceeded their expectation.
Seeing the amount of complains from users all around the US about the poor quality of AT&T 3G network, I find it very honest from Donovan to admit they were unprepared. Hopefully they learned a lesson.