Apple has confirmed in a statement to The Verge that an upcoming iOS update will fix an annoying software bug affecting some iPhone 8 and iPhone 8 owners who have reported hearing intermittent crackling sounds or static noise during both cellular and FaceTime calls.

An Apple spokesperson told the publication.

We are aware of the issue which is affecting customers in a small number of cases. Our team is at work on a fix, which will be included in an upcoming software release.

Dozens of people on Apple’s support forum, Reddit and other forums have reported experiencing the issue, which was also present on one phone owned by a Verge editor.

To hear it in action, put on your headphones and play the video below.

The issue apparently manifests itself across different carriers and in different parts of the world though it doesn’t happen during every single call and it doesn’t show up when using the earpiece as a loudspeaker.

If you own an iPhone 8 or iPhone 8 Plus and have been plagued by this problem, we’d like to hear about it down in the comments.

  • Zencowboy007

    I’ve heard this 3 times recently on my 6s + still on 9.33 JB…and loving the JB and hoping for the ios 11 one.

    • 77090

      This is a issue on the 8 and 8+ not on older devices.

      • Alejandro Delgado

        iPhone 6S had a similar issue with the sound, I’ve seen it in two of them.

  • Teresa Michele

    Yes I have this issue on my 8 plus and it’s only on voice calls but not when using speaker

  • Daniel Amir

    Do i buy an iPhone 8 64GB or buy an iPhone 7 128GB

    • anonymous

      7 128gb storage is more important then glass housing and wireless charging

      • TheAvatarNice

        You forget the A11 which is the world’s fastest smartphone processor and the iPhone 8’s camera which is significantly upgraded and apparently the world’s best camera according to DxO Mark. So get the iPhone 8!

      • anonymous

        Honestly You don’t really need that much power who cares about A11 iphone 7 is fast enough it can handle any task at least with me it does and the camera good enough for me also I don’t really take that much pictures so don’t really care about that either just my opinion everyone’s is different 🙂

    • Wilber Alexander Flores

      8 plus 64

  • Pamela Schneir

    I am also having that issue with an iPhone 8 I received on 9/22