Users around the world are reporting search problems with App Store and Mac App Store

By , May 5, 2016

App STore search problems iPhone screenshot 001

We are tracking multiple reports on Reddit, Twitter and other social media this morning that describe problems with the search feature on the App Store and Mac App Store, with some of the well-known apps not being surfaced in users’ search results.

The issue appears to be widespread, but you wouldn’t be able to tell that from looking at Apple’s System Status webpage, which at the time of this writing had not acknowledged any such issues with App Stores.

UPDATE: These issues seem to also affect books on the iBooks Store and music on the iTunes Store. Apple updated the System Status webpage, saying the App Store “is not working as expected for all users.”

“Users are experiencing a problem with the App Store,” reads Apple’s notice. “We are investigating and will update the status as more information becomes available.”

App STore search problems iCloud Status page web screenshot 001

On the App Store and Mac App Store, major apps are failing to show up in search results even though they’re readily available for download. Spotify, Star Wars, Waze, Google, Periscope, Tidal, Tumblr and other apps simply won’t show up in search results.

Other issues are being reported as well, like iPhone apps appearing in iPad-only searches and more. Some people are claiming that apps they already have installed on their device do appear in search results. In my brief test, I searched the App Store for both Spotify—which I don’t have installed on my iPhone—and Periscope, which is installed on my iPhone.

Neither would surface in my search results.

These issues can be observed on the Mac App Store as well, with Apple’s own Xcode failing to appear in search results. Problems like these could be blamed on Apple’s backend system and servers, but they might also indicate that the App Store and Mac App Store could be in the process of adding new search-related features.

We’ll just have to wait and see what’s at play here.

Source: Reddit

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  • Rodney Coleman

    Yup search for an app brings up a different app

  • 9to5Slavery

    Yes and sleep cycle isn’t working to connect to my bridge. I thought they took it off app store

  • Galaxy_Surfer_007

    Appreciate the story — had this very problem when looking for the Shakespeare app! Wanted to see if they had corrected their greedy changes they had made before to the free app.

    • Galaxy_Surfer_007

      It’s now fixed!

  • Markieze Mitchell

    That is good to know. I thought that I was the only one!