How to fix the ‘Redownload Unavailable’ error in the App Store

By , Nov 27, 2015

Redownload Unavailable Refunded Purchase

Let’s face it; everyone experiences buyer’s remorse from time to time, which results in a change of heart about a purchase. Then there are those occasions when you regret changing your mind about changing your mind. That’s what recently happened to me after I requested an App Store refund for an app that I later realized I actually wanted and needed.

Oddly, I encountered a weird error telling me that since I had previously requested a refund for the app, I could no longer purchase it again. That makes no sense. Why would Apple not want to take my money just because I had requested a prior refund?

The error reads “This redownload is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.”

Whatever the reason for the error, after searching Google, it’s obvious that I’m not the first to encounter this issue. The good news is that fixing the Redownload Unavailable with This Apple ID error is very easy to do…

How to fix the Redownload Unavailable error in the App Store:

Step 1: Open Settings → iTunes & App Store.

Step 2: Tap your Apple ID.

Step 3: Select Sign Out.

Step 4: Open the App Store, and try to purchase the app again.

From there, you’ll be requested to log in to your Apple ID account again. After you login, the App Store should allow you to download the app that was previously off limits.

redownload App Store

In a nutshell, all it takes is a quick sign-out and sign-in to fix the Redownload Unavailable issue. Yes, it’s inconvenient, but I can attest that it works. Have you ever encountered this error?

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  • leart

    😛

  • Bronson

    Hi Jeff! Is that a screenshot from your iPad Pro?

  • Chris Wagers

    I’ve experienced this before and thought the same thing. Why wouldn’t apple want me to buy it again. So thanks very much for this solution!

  • JayDee917

    I haven’t had this problem, but I often get the “App cannot update” (or something like that) and it gives me the option to retry or hit done. Hitting retry just brings the same error back until maybe the 1000th try, and then it finally works. Anyone know a fix to this?

  • sharpen it.

    Thanks!