Touch ID success

Apple two days ago released its iOS 7.1 software update containing a host of bug fixes, performance improvements and a couple new features.

Among the enhancements: better Touch ID accuracy and reliability. For the vast majority of iPhone 5s owners, Touch ID indeed seems to be working better and faster after upgrading to iOS 7.1.

On the other hand, a growing thread on Apple’s support forums clearly indicates that a subset of iPhone 5s owners could be plagued with various issues with the sensor.

The hiccups vary from Touch ID not working at all or functioning only sporadically to having difficulty producing a match, saved prints in iOS Settings > Touch ID & Password mysteriously disappearing and more.

And how’s Touch ID for you in iOS 7.1?

One poster wrote at Apple’s support forums:

After installing iOS 7.1 Touch ID stopped working. When I put my finger on the sensor nothing happens. I already tried rebooting and switching Touch ID on and off. None of that seemed to work.

Right now I’m trying to set up a new fingerprint but it doesn’t even start scanning when I put my finger on. It just doesn’t do anything. I have a feeling that the sensor might be broken…

Another poster reminded the user that Touch ID requires the passcode after a restart, to which the poster replied that he tried that, to no avail.

Another disgruntled user reported being unable to add a new finger in iOS Settings > Touch ID & Password. “It doesn’t even react to my finger,” the post reads. “No Vibration, nothing. After waiting a few seconds it worked again, but just until the next vibration. Now it doesn’t do anything.”

Some folks say Touch ID only works when their iPhone is plugged into the charger.

For starters, you should enable iPhone Unlock under the Touch ID & Password section of the Settings app. It would seem that iOS 7.1 had turned off the iPhone Unlock option for at least some affected users.

Touch ID scan fingerprint

Next, try removing your saved prints from the Settings app and enrol them again.

That different people are having different kinds of issues with Touch ID – with the only commonality being malfunctioning or erratic behavior of the sensor – seemingly points to a software-related bug that should be easily fixable with a simple firmware update.

As per usual, Apple hasn’t yet acknowledged the existence of the problem.

Another thread related to the same issue has popped up here.

Are you experiencing Touch ID woes post-upgrade?

What kinds of issues are you seeing?

Also, what remedies, if any, would you recommend to fellow readers?

  • David Gitman

    For it’s working great

  • Dany Quirion

    if ppl start cleaning their hands would help..

    • GuyBey0ndC00L

      I’m working in dust and dirt all day. I know Touch ID doesn’t work well with that. Plus my battery is a joke. Charging it 3 times in one day. From 20% each time. I thinking of losing the jailbreak to update to 7.1.

      • Kenrick Fernandes

        I have come to the point where i’m so frustrated with my battery life. I truly believe what John Chen(CEO of Blackberry) has said. We are wall huggers, always clinging to a power outlet. I’m really thinking of ditching iphone for a good android device. Sad but true. Please check with some people first before upgrading to 7.1. Battery life might be the same on the 7.1

      • Svs

        On 7.1 the battery is kinda worse for me or hugely worse i hope a restore will fix this

      • GuyBey0ndC00L

        My experience with poor battery life starts with iPhone 5 on iOS 6 and now iPhone 5s on iOS 7. I did several restores and setup iPhones has new.

        I ran some test while I was home for a 3 day three weekend. Both my iPhone 5 & 5s lasted 1 day & half using WiFi Connects only for data. I was shocked but not really.

        I did the same test using LTE & 4G Connects only and there I saw the BAD results. Since I only get about 3 bars of LTE & 2-4bars of 4G in area where I live and work. The Connection is very Inconsistent. Apps pause time to time and stop loading all together.

        In conclusion it’s not my iPhone but the cellular connections that’s draining my iPhone 5s. Causing it last about 5 – 6hrs of real world usage on Cell Dats vs Wifi last a day and a half real world usages.

        On iPhone 5s running iOS 7.1. Battery life is the same. iOS 7.1 overall feels smoother, no crashes, no lag, and less data pausing over cell connection.

      • Svs

        Apple is too focused on iphone design and making it slim and light but honestly if the iphone is 8.5 milimeters thick and weights 130 gr but with much better battery i will be happier

      • GuyBey0ndC00L

        Imagine if the iPhone 5s was the same thickness as the iPhone 4s. The battery life would actually last a day of real world usage.

  • Kevin Guzman

    To be honest, I ditched my jailbreak for 7.1 and I have to say, I’m honestly happy. I’m disappointed that I relied on SwipeSelectionPro because I find myself trying to use it almost every time, but my iPhone runs so much better now. I have an iPhone 5s and it was so glitchy with the jailbreak (I had maybe 6 or 7 paid tweaks total) and now it runs faster then before. My TouchID actually works faster then before and I haven’t had a “Try Again” message as of yet.

    Could be that users just need to restore the iPhone and try restoring afterwards – that’s what I did.

    • David Gitman

      Me too 🙂

      • Kevin Guzman

        Awesome!! I went so long without a jailbreak with my iPhone 5 that I feel like I can hold off until next year for the next jailbreak haha

      • David Gitman

        Haha just like me!

      • Keabsy

        I did the same. I managed to be happier installing the betas :p

      • Antzboogie

        Dumb idea I love the Jailbreak and no small update about to ruin that!!

      • Svs

        With ios 7.1 beta 2 and 3 you get both!

    • Vince Reedy

      You make a pretty good case to ditch jailbreak. If only I could get iTunes radio unlimited without jailbreak

      • Ricky

        enjoy the ads its not too often like normal radios, and they are kinda interesting in some way

      • JS3

        spotify premium is the way to go jailbroken or not!

      • Antzboogie

        Spotify is a waste of money. Pandora is the undisputed Champ!!

      • Kevin Guzman

        Spotify is for people who know what they want to listen to, that’s why Spotify will be the go-to source for music in the near future.

    • Antzboogie

      Sorry not me my Jailbreak will be staying with me until iPhone 6 is jailbroken. I have no idea what you people be doing to slow down your iPhone. iPhone without Jailbreak equals boring.

      • Kevin Guzman

        iPhone with the jailbreak is probably one of the best devices hands down, but not on iOS 7. Seems like there were too many issues with certain things such as spotlight, my status bar not working right, and I can name many other glitches the jailbreak came with. I’m not used to the glitchiness; I want my device to run smooth and there should be NO EXCUSE for my iPhone to crash. Apple finally patched up some glitches on their end, so ultimately I decided I would rather use an iPhone that doesn’t crash and runs much faster than an iPhone that crashes when I open certain apps. Also, I use all my Apple products strictly for business – I mean, I paid all this money over settling for Android and PC, I’m not paying for my iPhone to glitch every other time.

        I can see where you’re coming from, so you’re not wrong either. I just think different people use their iDevices for different purposes and the jailbreak was not meant for my iPhone 5s. Fingers crossed that the next jailbreak is more stable and runs smoothly on the next iPhone 🙂

      • Antzboogie

        Thanks for respecting my opinion and I respect yours, but strongly dissagree. My iPhone 5s has not crashed once since it was jailbroken. I updated my Jailbreak with each new firmware Evasi0n released. Each time it was more stable. I also pay for my tweaks so if you have pirated tweaks they are not updated versions. Theres a lot here to take into consideration.

      • Kevin Guzman

        Of course! That was one of the reasons I started paying for all my tweaks ever since I owned my iPhone 4s, it really does make a difference. I too updated every jailbreak with every firmware update. It just didn’t want to properly work for me no matter what. I’ve had to set up my iPhone from scratch a total of 5 times with just this jailbreak alone – I finally decided I’d rather not deal with it anymore. I’m still going to jailbreak my device when the next iOS is released, no worries about that. I’ve always been an avid fan of jailbreaking and I’m glad its working properly on your device!

      • blastingbigairs

        I concur, some people just don’t know how to keep a JB’n phone running clean and smooth. I never have any of the issues everyone has with my 5s, but then again I don’t go and install every stupid tweak on Cydia either. I use TetherMe, Pandora Downloader, Five Icon Dock, and sometimes MovieBox (when it works), and that’s about it. If you use iCleaner regularly, your phone will have zero issues.

    • GuyBey0ndC00L

      Is really worth losing your Jailbreak. Did iOS 7.1 help that much. My iPhone 5s battery blows right now.

      • Kevin Guzman

        It slightly improves battery life, I haven’t noticed much of a difference. I am also currently using a Mophie Case, but I still find myself charging my iPhone at least once a day (with the case on).

        I’m not always in my office or home, so the case does come in handy at times, so I definitely recommend it.

    • GuyBey0ndC00L

      how you battery life

  • omrishtam

    on my 5s it’s pretty much better, not insane improvement but it always recognize my finger now and it’s a bit faster

  • Brian

    The best decision I made with the 5s is turning off ALL security crap like Touch ID. I know, I know. I’m taking a chance. I don’t care. I’d rather make sure I keep my phone with me and secure than what I WAS doing which was driving 80 mph dicking around with this stupid touch ID “feature” that at best worked 75% of the time. Can someone give me an ETA on when Apple loses this insane rep of being easy to use?

    • Nuno Xavier

      Well if you’re using your phone while driving, i consider your question stupid, as no smartphone is easy to use while driving…

      • Brian

        That’s what YOU think. Mine is easy now that I disabled this overly-secure nonsense.

      • ✪ aidan harris ✪

        You should just upgrade your car to a Mercedes, Ferrari or Volvo with CarPlay 😛

      • Brian

        Good idea! I’ll get one of each!

      • Carlos Gomes

        That made me laugh, good one!

      • Antzboogie


    • Kevin Guzman

      I don’t think you should be driving and using your iPhone at the same time. No email or text is important enough for you to check while behind the wheel. Only speaking from experience.

  • huon pitou

    This problem have on my phone how can i do??????

    • Kevin Guzman

      Try making a backup of your iPhone through iTunes or iCloud and then restore your iPhone through iTunes by putting it in DFU mode. Make sure your iPhone is connected to iTunes before continuing. Simply press and hold both the sleep and home button for 10 seconds and let go of the sleep button but continue to press the home button. You will see the option to restore your iPhone on the screen of your PC/MAC and it will reinstall the iOS onto your iPhone. After you do this, just restore your iPhone backup through iTunes or iCloud.

      • huon pitou

        thank but it not work for me

  • Eric M

    Everyone is doing it wrong. When it says to adjust grip it doesn’t mean rotate the phone. It means go to the tip of your thumb. The sides. I did it on iOS 7.0 this way. The thumb in the same vertical position and have never had an error. Ever. Even if I put the phone uside down it work

    • Ricky

      who would rotate the phone?!

      • Me… Thanks for the valuable advice. I thought I was helping but I was hurting and it is working better already. I also didn’t give into Apple’s little gimmick to upgrade to this iOS. Glad I didn’t because i can aleady see the “Improved TouchID” claim seems to me a ploy to get jailbreakers to upgrade their 5S and lose the jailbreak.

  • huon pitou

    this problem have on my iPhone

  • jzack

    you guys might wanna try this.. mine is not working at first.. but after restoring for the second time, now its working like a charm 🙂

    • Pakpoom Jae Rattanavekin

      Thanks for your advice. I try the full restore it seem TID work better now let’s see it perform 2-3 day later

      • jzack

        glad it helped 🙂

  • Jared Steffen

    Mine is slower on the lock screen on 7.0.4-7.0.6 I could be locked then press the home and wake up to the lock screen wait a second home screen

  • h4nd0fg0d


  • Girish

    i moved over jb for 7.1 on ma 5s,,n i must say,,touch ID works awesome for me,,,,
    overall my 5s is damn fast 🙂 im happy 😀

  • WolfgangHoltz

    It’s sad but Apple start to more and more look like a joke.

  • Tim smith

    Hmm…. I’m on ios 7.0.6 and my fingerprints dissapeared too

    • Carlos Gomes

      Awesome, you can now invest into a criminal career.

  • Antzboogie

    Touch ID is a dumb feature anyway. Touch ID= NSA. Fact.

    • Kevin Guzman

      Fact? Do you have sources to validate this? I’ve been looking everywhere but can’t find a single piece of evidence supporting this, I just really want to know because I’m not down with the NSA, that shit has got to go!

  • TwinSon

    Ya know, I think I’m good. I’m just going to go ahead and not upgrade to 7.1

  • @dongiuj

    Wow, always so many bugs. But so quick to diss other OS’s

    • Kevin Guzman

      iOS 6 was probably the most stable of operating systems in my opinion.

  • Shandeep Segar

    it’s working great !!!!!

  • J™

    Use your toe

  • iOops

    Works great for me

  • Janizol Christiaan Adams

    I cannot add fingerprints. It just doesn’t pick it up or it works for a few seconds and stops again.

  • “It just works”


  • Mohamed Salman Saad

    Everything Works Perfect 🙂 7.1 made the phone more stable and touch ID nvr had any problem only thing is Battery 🙁

  • Johnny Wilson

    I’m having issues with the static wallpapers disappearing on 7.1 after restoring from iCloud. Is there a fix for that?