Apple Stores to start replacing screens and other parts on iPhone 5c, 5s

By , Nov 7, 2013

5s 5c banner

Apple will soon begin conducting in-store hardware repairs for both the iPhone 5s and 5c, according to a new report by 9to5Mac. The company will be able to replace displays and other components on the new handsets, on-site.

This means that Apple Stores will no longer have to replace an entire device due to a cracked screen, or a bad button. The initiative will not only help Apple save money, but will also keep users from having to setup new devices…

Here’s Mark Gurman with the scoop:

“The sources say that Apple will be providing its stores with special machinery to replace the touchscreens on both the iPhone 5s and iPhone 5c. These machines will be used specifically to calibrate the displays. The screen replacements cost $149 for each device, and this price point is significantly more affordable than the several-hundred dollars required to completely replace a device with a damaged/cracked screen.

In addition to displays, Apple will have the capability to replace the volume buttons, vibrating motor, rear-camera, and speaker system on the iPhone 5s and iPhone 5c. Apple Stores will be able to replace the conventional Home button on the iPhone 5c, but it does not appear that Apple will be able to conduct swaps for the Touch ID-based button on the iPhone 5s.”

Part replacements due to defects will be free if the iPhone is still under AppleCare warranty. Otherwise, users will have to pay per-part repair fees: a new battery, for example, will cost $79, and a new iPhone 5c Home button will cost $29.

iphone repair machineThe machine Apple Stores use to replace iPhone 5 displays

In June, Apple began offering in-store display replacements for the iPhone 5 for $149. There’s no word yet on when this initiative kicks off, but the site says stores are already receiving training manuals for conducting these new repairs.

What do you think about this? Would you rather have your iPhone repaired or replaced?

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  • http://www.kyvandoan.com/ Ky Van

    Repairing is a good thing. We can avoid wasting and polluting our planet. However a swap will allow us a get a good looking phone (basically a brand new one, but refurb). I vote for saving the planet :D

    • Bob

      F the planet, I want a brand new iPhone if something happens to mine :P

      • Shingo

        F to u TOO!!!!

      • Σαλαη αββας

        My friend

  • Rot Kelfer

    “This means that Apple Stores will no longer have to replace an entire device due to a cracked screen, or a bad button.”
    It was really happening? It wouldn’t occur to me to replace an entire device because of the crack on the screen.
    Maybe I’m missing something.

    • http://kevpat.com/ Kevin Paterson

      They’d give you a new device, repair the damaged one, and sell it as refurbished, while you keep the new device.

    • ConduciveMammal

      Yeah, when I took my nine month-old iPhone 4 back to Apple with a dysfunctional home button, I expected them to repair the phone within a day or two, the chap told me he’d be right back and two minutes later, handed me a brand-new iPhone 4.

      • Rot Kelfer

        oh, America.

      • ConduciveMammal

        UK*

      • Rot Kelfer

        oh, UK.

  • Nihas Nebas

    i think touch id replacement, the sapphire covering, should also be considered. One scratch on the crystal covering and there goes the ability to recognize fingerprints

  • Mohsin

    Bad news for those who were swapping their old scratched iPhones for the new ones (obviously refurbished but still they would look just like new)

  • Sandeep

    If apple does it it vll b good to change d spares in Gary market d same product vll get in cheap rate then y v should v give in apple store
    If dis apple s going to do apple vll lose many coustmer in India

    • Burge

      I take you don’t know about other letters in the alphabet ..lol..

      • Shingo

        he is typing so energetically

  • abdullah575

    why apple have many Issues in their products ????!!!!

    • Burge

      Broken button .. Cracked screen .. Because you dropped it..

    • Shingo

      i never have issues coz i always take care properly, but not all ppl same as me …..

  • lanceuppercut47

    Does this affect older devices, like a iPhone 5? Also, when is this due to come into effect (in the UK)?

    • Hermès Vainstar Chu

      this is what i want to know

  • xavi

    When will apple store will have iphone 5s in stock? Does any one know?

  • Jerad McCarty

    Replace that shit, for real. Usually when there is a problem with something more often then not there are more than one problem with it. Replace replace replace, it’s as simple and as hassle free as that.

  • Nirvana

    iCloud is pretty useful for backup, I pretty much prefer a brand new takes place of the broken one!

  • Fabio Rodrigues

    if they’re are starting to do this, they would consider lowering down their products price, since their cost with replacement material will drop and will have a new line of service to offer,

    but it is sad news for customers, also that we will still pay high price for their products, and that having our devices repaired at the store will cost more time, I think that one of the reasons to replace the whole device is to force less in-store lines of customers who are there but not actually spending money and just getting a new device “for free”

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