How to Fix “Device Not Eligible for Upgrade, Restore, Requested Build” Error

By , Dec 28, 2011

When trying to update your iPhone, iPad, or iPod touch to a newer firmware to take advantage of an untethered jailbreak, you might have encountered various problems, such as error message 1013, 1600, 1601, 1602, 1603, 1604, etc. These errors might tell you that your device is not eligible for upgrade, or that it’s not eligible for restore, or even that it isn’t eligible for the requested build.

There are fairly common errors, and thankfully there is an easy fix. All it takes in a few seconds of your time.

There are actually two ways to fix these types of error messages. The easy way, and the long way. We’re going to have a quick look at both.

The easy way: TinyUmbrella

  • Download TinyUmbrella
  • Launch TinyUmbrella and go to the “Advanced” tab
  • Uncheck the box that says “Set Hosts to Cydia on Exit (If you need a clean restore from Apple uncheck this box)”
  • Close TinyUmbrella

The hard way: editing files manually

On Mac:

  • Make sure you are logged in as administrator
  • Open Finder
  • Hold down COMMAND + SHIFT keys and press ‘G’
  • Enter “/private/etc/” in the field and press “Go”
  • Find “hosts” file in the directory
  • Drag the file to your desktop
  • Open it in text editor
  • Remove the line that has gs.apple.com entirely or put a # at the beginning of it to comment it out
  • Save the file
  • Drag it back to the /private/etc/ folder
  • Enter your username and password to authenticate

On Windows:

  • Locate the hosts file in one of the following directories:
  • Windows 95/98/Me c:\windows\hosts
  • Windows NT/2000/XP Pro c:\winnt\system32\drivers\etc\hosts
  • Windows XP, Vista, 7 c:\windows\system32\drivers\etc\hosts
  • Right click on it and choose “Open With…” then click on “Notepad”
  • Remove the line that has gs.apple.com completely and save the file

Once this is done, proceed to restore or update your iPhone, iPod touch, or iPad. You shouldn’t have any problems going forward.

You should now be good to go ahead and restore or update your iOS firmware. Let us know if you have any questions in the comments.

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  • El Raphael

    that solved my “the device is not eligable … ” problem … but when updating it still breaks with unknown error (29) while connecting to apple

  • intrr

    Eh, there’s no such line in my hosts file…

  • Richard Rumawas

    love it, thank you so much