In a recent report by AppleInsider, in China, Apple is being accused of selling refurbished iPhones as new. This all started when six customers complained that even though their iPhone was new, the warranty expiration date was showing January 2012…

Wang Hai delivered several indictments against Apple citing the Chinese “Consumer Protection Act” according to the Global Times. Two cases that were documented of two customers, bought their iPhone 4’s at the Xidan Joy City Apple Store in Beijing July 9th. When they came home to register their phones, they discovered their warranty was shortened three to six months.

When they told Apple about the issue, Apple offered them new iPhones, but another customer said that store employees “tried to trick her” by extending the end of the warranty. In another report from Southern China, insiders at Apple claimed that store employees sold used or display phones after supposedly “polishing them up.”

Apple has yet to comment on the story..

What are your thoughts? Has this happened to you?

  • It would not surprise me that a local Apple “manager” was forcing the Employees to do this to increase the Store’s profits!

    It is a very common practice in China to do little tricks like this. Notice how they carefully chose the expression: “polishing them up”.

    I’m sure Apple Cupertino will bitch-smack the over zealous Regional Manager!!!

    – Eric

  • Manuel

    I know it’s true. I got a refub from Apple when I switched from T-Mobile to at&t and purchased a black iPhone 4 last October. I know it was a refub, because the phone came with 4.1 firmware but when the new tiny umbrella came out and started saving all SHSH blogs, it showed that the blogs for 4.0.1 and above was saved on it. 4.1 was already stopped by Apple, so I knew it was a refub. I’m not surprised.

    • Burge

      And you took it back and made a complaint about it..? ..if you buy a new item and you are not told that it is a refurbished item then that’s fraud…

    • Burge

      And you took it back and made a complaint about it..? ..if you buy a new item and you are not told that it is a refurbished item then that’s fraud..

      • Manuel

        I didn’t, but had to do a swap out since my iPhone went under a train on the train track. That and a lie that I started getting drop calls for no reason.

    • ic0edx

      I had the same thing happen to me, I purchased an iPhone 3GS from an ATT store and it was new. I purchased the iPhone in November 2010 and when I checked the warranty status it showed that it expires in July 2011. When I went back and they checked the iPhone there excuse was that the serial number was you in some kind of scam. Then they gave me a new one for free. Always check the warranty when you buy something and make sure all information is correct.

      • OCD Steve Jobs

        how do you check the warranty? good thing you did. wow…f-ing apple

  • TimCook

    This is only rumors. Apple is an honest company.

    I am Tim Cook and I support this message. 

  • Kings

    I don’t believe about apple is good company may b the staff of apple is doing wrong things steve has to do something n stop all these things otherwise apple name is getting spoil