Apple appears to be close to launching a generative AI assistant feature for technical support within its official Support app for the iPhone and iPad.
Apple close to launching an AI-powered assistant for technical support
Chatbot
The Apple Support app could gain a ChatGPT-style AI chatbot to resolve some queries without human assistance
The official Apple Support app for the iPhone and iPad could gain an AI-powered support chatbot to resolve some customers' queries without human agents.
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