Popular voice and messaging service ‘Viber’ hacked by Syrian Electronic Army

By , Jul 23, 2013

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Popular voice and messaging service Viber has been hacked by the Syrian Electronic Army, reports The Hacker News. The group has a history of hacking the Twitter accounts of the Associated Press, The Guardianand other news sources.

Proof of today’s attack came in the form of a warning message on Viber’s support website (which has since been). The SEA claims that the messaging platform is spying and tracking its users, and it posted a screenshot of alleged evidence…

Here’s the image posted by THN:

viber hacked

Initially, it wasn’t clear how much information the SEA was able to snag, or what it planned to do with it. But in a statement to 9to5Mac, Viber said the attackers didn’t get beyond their support servers and that no sensitive user data was exposed.

“Today the Viber Support site was defaced after a Viber employee unfortunately fell victim to an email phishing attack. The phishing attack allowed access to two minor systems: a customer support panel and a support administration system. Information from one of these systems was posted on the defaced page.

It is very important to emphasize that no sensitive user data was exposed and that Viber’s databases were not “hacked”. Sensitive, private user information is kept in a secure system that cannot be accessed through this type of attack and is not part of our support system.

We take this incident very seriously and we are working right now to return the support site to full service for our users. Additionally, we want to assure all of our users that we are reviewing all of our policies to make sure that no such incident is repeated in the future.”

The attack comes at an interesting time, as hackers have been in the news quite a bit lately. Apple’s developer center, for instance, is still down after suffering a security breach last week. And the SEA’s claim that Viber tracks its users is also timely.

As of May of this year, Viber had around 200 million users, communicating in over 30 languages, around the globe.

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  • Guest

    I wonder what the Royal baby will be named…

    • Ian

      That was random..

      • luckyarcher

        that escalated quickly but randomly

    • Karma

      Who cares? Royalty is a stupid concept anyway and they don’t even deserve any of their fame or riches.

      • Frank Anthony

        Stop hating.. Leave the Royal stuff for them that knows what it is or meant. And also don’t judge them bcos you know nothing about them or their history. Its upto them to be or call themselves whatever they want. Respect people and their culture. Focus on the iOs and Android thing and leave other people alone.

      • PainToad

        Stupid Americans. I’m from a Commonwealth nation (if you even know what that is) so I have every right to comment on my head of state. My comment is this, our leader should be elected not born.

      • Frank Anthony

        Don’t know what you’re driving at.. A leader is born or elected are still same sh*t. All that matters is a good leadership not a nincompoops which i believe some kings and the elected leaders are today. Just rule right either you’re appointed or elected. You may ask, what about democracy? Well, there’s no such thing… Bcos if there is, the world will not be in such a mess.

      • PainToad

        Are you 12? “Bcos” you write like you are. Every nation has the right to a democratically elected leader.

      • rosssimpson

        I wouldn’t really say the royals are “leaders” as such.

      • seyss

        actually they did some public pool and the vast majority like royalty

      • PainToad

        Irrelevant. I’m not saying there shouldn’t be a royal family. I am saying they should have ALL powers removed from them and have ALL tax payer money stripped from them. If they are still celebrities good for them. They just shouldn’t be the leader of anything, especially so called democratic countries.

      • Guest

        They should stop flying in private jets then telling the poor africans not to use cars and like obama said that the prince said not to use AC!

        Is it true they heat there castles with tax payer funds?

    • sivkai

      Steve, after Steve Jobs.

    • Canchume

      i think it will be hamid

    • Ishaan Malhotra

      It should be something like prince vageta

  • mordechai eliyahu

    You forgot to add that the app tango was also hacked

  • Moustafa Alhomsy

    الله محييي الجييييش الحرررررر

  • Moustafa Alhomsy

    free army <3

    Syrian boy :) YEEESSS i am Syrian and i am PROUD !!

    • Frank Anthony

      Shut the f%#k up dude!

  • http://www.twitter.com/Namra297 Namra

    Can anyone tell me when ios 7 Beta 3 will expire plzz ??

    • David Gitman

      29.8

  • Adil Hussain

    Hmm i didnt know Viber was ‘Israeli based’. You learn somethin new everyday! Im glad it was hacked

    • David Gitman

      dude f@#k you! I am israeli

    • JaeM1llz

      Israel is responsible for dozens of technological and medical advancements that you could not live without. I suggest you start showing some respect.

      • Adil Hussain

        You forget…Israel also attacks Palestine on a daily basis, yet they aren’t held responsible for their actions. They kill 10+ Palestinians for every 1 Israeli killed.

      • Rudy

        You forgot…Palestinians tried to kill christians in Lebanon after the lebanese people kindly offered them a shelter…Israel helped us to get rid of you …So technically you are not better than them so stop blaming others..

    • RarestName

      Very disrespectful.

  • Gorgonphone

    wow

  • Guest

    I can access to Apple Developer Site, why?

    • Kevin Guzman

      No you don’t, you damn liar!

  • http://www.funtechblog.wordpress.com/ bobby

    Not using viber I wanted to download it

    • Kevin Guzman

      Its a great app, it just sucks that this happened because a lot of people will now avoid using it.

  • Maxim∑

    keeping those cyber security jobs open

  • abdullah575

    ???? Hacker and hacker apple to viber LOL !!!

  • StarViruZ

    Ok, now it’s official. Cyber-apocalypse is coming!

  • Kurt

    How does Viber make money? There is no advertisements on the site or in the app. I don’t think they are working for free out of the kindness of their heart.

    • https://twitter.com/MrElectrifyer MrElectrifyer

      I’m starting to think SEA might be onto something…perhaps Viber is NSA (or illuminati) sponsored and by them connecting people all around the globe, it just makes sense for the NSA to utilize them for spying globally…

      • Kurt

        I used to think the secret societies were BS. Then this year at the Bilderberg meeting a member went on the BBC. The host kept telling Alex Jones to “Shut Up”. Trayvon’s dad is a Grand Master in the Freemasons, that’s another group I thought didn’t exist till I saw him in his costume and people were defending the group since they are members also. Others were talking about their dad or uncle who is in it. It really puts everything into perspective when you read how just a few days ago the FDA is now allowing twice the amount of Pesticides to be self produce by the GMO crop, and the rights of citizens to be taken away, and of course the Georgia Stones make a whole lot of sense. I don’t know if you saw, but a rep from Viber answered my question but didn’t answer our question about how they make money. I don’t see why it would be a secret unless they don’t want it getting out. No ads in the app, no ads on the site and its a free app. :-s

      • http://www.viber.com/ Viber

        Hi @Kurt and @MrElectrifyer –

        As we explained above, Viber’s focus is on adding platforms, features and integrating with more platforms, as well as improving overall system performance. At the same time, we are working on additional premium services that will generate revenue once they become available. The basic Viber service – Viber to Viber phone calls and text messages – will ALWAYS be free.

        We actually never hid anything from of our users ;)
        All of this info can be found (in much more detail) in our official homepage. Have you read our Privacy Policy and our FAQ section? All the answers to your questions are right there.

  • http://www.viber.com/ Viber

    Hi,

    I’m an official representative from Viber.

    As explained in the article, no sensitive user data was exposed and Viber’s
    databases were not “hacked”. Sensitive, private user information is
    kept in a secure system that cannot be accessed through this type of attack and is not part of our support system.

    We are reviewing all of our policies to make sure that no such incident is
    repeated in the future.

    Note to our users: there is no need to uninstall and reinstall Viber, as no security threat is posed.

    If you have any more questions/doubts, please feel free to let us know :)

    Thanks,

    The Viber Team

    • https://twitter.com/MrElectrifyer MrElectrifyer

      How does Viber make money? Are you guys NSA sponsored?…’cause that’s the only logic I can think of behind your awesome service, just like Soluto.

      • Kurt

        Excellent question. I wonder what the privacy laws are like in Israel. I’m assuming there is no privacy. With the threat of terrorism it’s a great reason to take liberties away and have the population approve

      • http://www.viber.com/ Viber

        Viber’s focus is on adding platforms, features and integrating with more platforms, as well as improving overall system performance. At the same time, we are working on additional premium services that will generate revenue once they become available. The basic Viber service – Viber to Viber phone calls and text messages – will ALWAYS be free.

        @Kurt –

        Actually, Viber’s privacy policy is committed to the European privacy rules, since the company is registered in our offices in Cyprus.

    • Kurt

      How does Viber earn revenue? No ads on the app, free app, no add on the site. Are you selling our data? What type of data are you selling?