Seagate’s GoFlex Satellite touts 500GB of mobile wireless storage [review and giveaway]

By , Nov 27, 2012

Moving toward a more connected world, we need our digital stuff more frequently and certainly when we are on the go. Whether you are a jet setter that hops around the world or a family man that needs to share the family pictures with dear old mom, size and portability matter greatly. Combine that digital need with the post-PC era, where the jet setter sized down to an iPad for space, convenience, and weight, and dear old mom just cannot figure out how to use a computer. Shake that up and you get a USB-less conundrum and, oh yeah, optical drives are out now too – check out Christian’s article to approve it.

That leaves us with a need to move large quantities of data with us, including documents, movies, photos, music, and other digital necessaries in a small device that connects wirelessly. After reviewing a competing Wi-Fi enabled external hard drive, you, the readers, called out for a larger, yet similarly mobile storage option. Today, I am happy to review the Seagate GoFlex Satellite Mobile Wireless Storage 500GB external hard drive. And, because I aim to please, I teamed up with Seagate to give one away…

Hardware

At 4.72″x3.46″x1.26″ (120mm x 88mm x 32mm) and .588lbs (0.267kg), the Satellite is easy for store-and-go transportation. Even though the HDD has 500GB, a built-in Lithium ion power supply and Wi-Fi radios, it is still roughly the same size as other portable drives on the market. The unit does not have a solid state drive but includes Seagate “G-Force Protection Freefall Sensor Technology,” which prevents the disk drive from spinning during free fall, consequently preventing the drive head from scratching the platter if dropped.

The battery is purported to operate for 5 hours of continuous streaming for one user and has a 25 hour standby time. Wi-Fi 802.11 b/g/n with WPA security will keep your airplane neighbors from watching your movies and allows the drive to act as NAS or a gateway for your connected device, but speed varies by network. The drive uses dual LEDs to denote power and Wi-Fi connectivity information. Additional in-the-box hardware includes a USB 3.0 adapter and cable (compatible with other GoFlex drives), compact wall AC adapter, car charger, and a USB to DC cable. All of the little details are outlined in the Seagate Satellite Data Sheet.

Software

Driven by the free GoFlex Media universal iOS app, the drive contents are viewed in categorized sections or through a folder structure. Videos, photos, music, and documents are sorted automatically using the tabbed sections. If you prefer to locate your files manually, using the folder system is the best way to locate the desired file.

To get things rolling for the review, I loaded up a few movies, some select songs and a load of pictures. I also want to note, I did not install any Seagate software on my Mac to transfer the files, which is in contrast to the Seagate setup instruction video. Navigation from the GoFlex Media app is simple and the automatic file separation is a quick way to only view certain file types no matter where they are stored or how deep in the file structure. On iPad, the tabbed system is located on the left while the files are displayed to the right, but on the iPhone, the tabbed system is only the front landing page through which the user navigates to the desired content. The hefty 29 page Seagate manual will provide every last detail for operation.

The good, bad, and ugly

The app is the only front-end user interface for the app and each section (music, movies, and photos) had its successes and challenges during operation. To most easily go through the dichotomies, each section is explained in order, beginning with music.

Music of all denominations can be loaded, as long as it is supported by the device with which you are using the Satellite. The built-in music player controls playback, including AirPlay, shuffle, and loop. To my surprise, the GoFlex Media app can be closed while still playing the song list and controlled using the app switcher system controls to navigate the list and volume.

All of that is great, but there are naturally a few hiccups. When advancing through music, when the end of the list is reached, the song will not cycle back to the beginning, nor can the user track backwards through a list. To get this to work, the cycle icon must be tapped – to activate forward and backward movement from within the app. In addition, sometimes the album artwork fails to display. Finally, even though the music is being played on an iOS device, DRM music fails to play through the app, or even appear in the list. The DRM issue is an Apple problem, not Seagate, for the record. To remedy this problem, ensure the iPad is an activated device through iTunes. For a full music tutorial, view the Seagate video.

Photos are also important to keep on the go when sharing with family and friends. In the photos section, the app displays small thumbnails of each image on the drive or navigate to specific folders to only view certain sets of images. Tapping a thumbnail loads the full image onto the device. The image quality is accurate and not compressed. The app will run a slideshow, very similar to the default slideshow built into iOS, with timed transitions and music.

Now, a brief explanation of the complications. I could not figure out how to turn on and off the music for the slideshow, as there is no “no music” option. Sometimes, the music played, sometimes it did not and I could not replicate the problem. Finally, when swiping through enlarged photos, I would have to wait for each individual photo to load after I advanced. This was more prevalent on my mini than my iPhone, which may be caused by the larger image necessary for the mini. Then, sometimes it happened on the iPhone. Both were sitting right next to the drive when I tested them and I could not replicate the problem when I tried advancing images at different rates. The only way to guarantee the next image would load quickly was to setup a slide show, which never lagged, but may or may not include music in the background. For a full photos tutorial, view the Seagate video.

Movies, the paramount reason to have a streaming Wi Fi drive on the go, are easily retrievable on the Satellite. I loaded three movies, two were “back up” copies of DVDs I already own and one was a digital download from iTunes. Each of these files was .m4v but the digital download is DRM encrypted. The media app is able to play the encrypted file because it pushes it through the Mobile Safari Quicktime plugin, which does not check for DRM information. The drive will stream three movies simultaneously and even stream the same movie to multiple devices without needing to stream concurrently to each device. That means up to three people can watch the same movie, but do not have to start at the same time. Moreover, I tested the drive with two devices simultaneously and it streamed like a champ. Additionally, the app will even remember playback location so you can pick up where you left off next time you connect.

Unfortunately, there are even a few bugs with the movie streaming. At times, the mobile app became unresponsive, which was a problem I could replicate. When watching a movie in Safari, if the user navigates back to the app using either the multitasking tray or four finger swipe, the app immediately becomes unresponsive. To prevent this, tap the movie, the controls appear, then press “done,” which navigates back to the app, but prevents unresponsiveness. For a full video media tutorial, view the Seagate video.

Conclusion: why you still want one

While many of the pluses have minuses, I still think the drive is a solid purchase over all, although quite pricey at $199.00 (but only $99 on Amazon). With power features like full movie playback, multiple non-simultaneous video streams, .doc storage/reading/email attaching, and disk size, the Satellite puts up a good fight against competitors. The software issues are nothing new in my experiences with Seagate products, but it always runs smoothly enough for me to recommend the product. A frequent traveler, it is nice to always have multimedia stashed in my backpack because my 16GB iPhone 5 and iPad mini are just too small to keep a lot of entertainment.

It is also the little things that make this a great option. For example, when not in use, the Wi-Fi card times out and stops pumping data across the network to prevent battery drain. Multiple users can stream the same files on their own preference. The included car charger and AC wall adapters are a nice touch. And, all of this comes to you in a relatively small and light weight form factor. If you can look past some of the frustrations, you will be very pleased with the overall ability of this product and to give you the chance to try it out, enter our giveaway below!

Pros:

  •  500GB of Wi-Fi enabled mobile storage
  • Comes with several on-the-go power options
  • Operates as NAS and gateway
  • Plays back up copies of media, including movies
  • Easy navigable app
  • Access the device through a Mobile App version with IP Address

Cons:

  • Price
  • Software is hit-or-miss
  • Reportedly only 5 hours of streaming to 1 user

Giveaway: How to get one

Oh yeah! We’ve teamed up with Seagate to make sure one of our readers gets to experience the mobile storage revolution! One lucky winner who follows the next steps will be chosen to win a 500GB Seagate Satellite. Sorry to our international readers, this contest is for residents of the United States only:

Thanks again to Seagate for the chance to draw a winner from our readers! The winner will be contacted via Twitter DM by week’s end.

Winner Announced!

And the winner of our giveaway is @AUHurricain. Congratulations, check out your Twitter DMs for further instructions.

Thanks everybody for entering the contest. We have more giveaways lined up for next week, so don’t go nowhere.

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  • http://twitter.com/ipspman Brandon :)

    I never knew that 16GB would go by so fast.. My sister likes to watch movies on the iPad and i loaded only 3 and the storage ran out in less than a minute.. I would love to win this GoFlex Satellite!! :) LOVE iDB!!
    Twitter: @ipspman

  • http://www.facebook.com/mattcmullen Matt Mullen

    I am a movie lover and this would be great for long road trips with the kids.

  • http://www.facebook.com/Izhart Izhar Syed

    It be nice to have this since 16 gigs of memory for an ipad just isnt enough.

    Twitter: @izhart01

  • http://twitter.com/PeterTheMooCow Peter Cao

    I want one so I can put all my iTunes media on the go! iTunes ftw!

    Twitter: @PeterTheMooCow

  • http://www.facebook.com/braulio.garza.146 Braulio Garza

    I really deserve this i love the amount of gigs in this and this could of really help out when i had all the photos, the memories i just wish i wOn the only reason i wouldn’t run out and get is of course the price
    Hope i win
    @i_braulio
    I know unusual name right ?!

  • sadaN

    I need it because I want it…

  • http://twitter.com/aerandir42 Asri Shaari

    My 16 Gig iPad not enough for on the go activities. 500GB Seagate Satellite must be the best for expand.

    Twitter: aerandir42

  • sin_casa

    @casale2a

    I NEED my storage to be on the go because I am NEVER home and always run into a problem with needing a file and not having it on my MacBook Air. Oh yeah, I have an older MacBook Air with like no storage on it too… And I’m broke. I NEED THIS!

  • http://twitter.com/Jcobas10 Javier Cobas

    Being a student I bought an iPad 2 and use it for school, however 16gb is not enough for my movies and music (for when I’m not in school). Having this would be an easy and convenient way of using my iPad the way it was supposed to be.

  • dream_net

    I’m traveling too much and i need my files with me any time i need it so this is important to me. twitter: iDr_tech

  • http://twitter.com/animeboy1617 David*Oeun

    It’s a nice storage to store all my old/new photos, videos and docs. from multiple iDevices!!!

    Twitter:@animeboy1617

  • http://twitter.com/nfb5026 Nate Braskey

    Nate Braskey
    Twitter: @nfb5026

    (I posted earlier but don’t think my comment went through (faulty internet), I apologize if the first one did work)

    This would be a great device to have! I am becoming greatly involved in wireless storage and cloud services like Dropbox. Unfortunately I only have that storage while enrolled in college. It’s also very frustrating to have to upload files to the internet and then download it whenever I need it on another device. I am always working in the studio at school, then continuing work at home later each night. This drive would allow me to work wherever I need with whatever device I need with great ease! I can share all of my documents and files quickly and easily across all of my devices. This would be the most amazing Christmas gift from iDB! Thank you very much iDB and thank you Seagate for this chance!

  • Julie Klein

    @jukie 5 kids–it’s for the children!

  • http://www.facebook.com/jeremylucy Jeremy Lucy

    I need media on-the-go so I can watch videos while sitting in my research lab waiting on machines to measure my data! Media makes it more bearable.

    Twitter: @jeremymlucy

  • http://twitter.com/deathrp Pedro Ramos

    Twitter: @deathrp
    I believe I should win because I am not what you would call rich or even middle-class. My father bought me an iPhone 4S this year, but was barely able to afford the 8GB version. I love it. My father and mother love to ale pictures and when my phone runs out of space, I am forced to delete my content until I can add the photos to our computer. I am a high school senior and will be graduating in 2013. I would love to be able to take many things to college, but alas the economy may not allow it. But for what I lack in luxuries, I make up in education. Technology is more than just a hobby to me, I plan on getting a career in computer engineering. I love reading this blog because of the rich information provided. I do not have a Facebook account and ,therefore, cannot like the iDB page; I hope that is alright. If I win this, I would be able to take family photos and memories to college. I really hope I do win. And if I don’t, thanks for the giveaway, anyway! I know iDB will provide many more and I thank you for that! I hope I win and good luck to everyone!!!

    • Dick

      Nice try at trying to make a nice comment. There’s no such thing as an 8gb iphone 4S. The minimum is 16gb.

  • http://twitter.com/banilla16 mr_banilla16

    i have a a tablet and smartphone… both are getting maxed out of their storage due to the research and video work my team does… having this wireless storage would allow us to be on the move and always have access to the files we need.

    Thanks!

    @banilla16

  • http://twitter.com/HiTekkSteff Stephaughn Alston

    A lot of us don’t have Facebook and don’t want one just to enter a giveaway, can you guys start doing some without the social networks please?

  • http://twitter.com/hnam311901 hnam311901

    @twitter-575103156:disqus

  • Alex Janko

    I have less than 600 MB on the iPad my school gave me for class, and this would be great for sharing documents between my classmates, NO MORE 60 sec VIDEO FILE LIMITS!!!!!
    @xelaxela3
    Ale Jan on FB

  • http://twitter.com/tyronedavis40 Tyrone

    I travel a lot and because of that this GoFlex will definitely keep me updated on my files, plus to be able to stream media will be great too!

    Twitter: @tyronedavis40

  • http://twitter.com/qphustler Shaun Conway

    For my kids in the car on their iPad minis! Awesome!

  • http://www.facebook.com/werner.jimenez.9 Werner Jimenez

    Twitter: clicker_19

    I’ll be the winner, and finally I’ll be able to watch movies on the go.

  • http://twitter.com/ozonostudio Uriel Albarran O.

    I have a little girl and recently a thief broke into our house and took the DVD that i used to put movies to my daughter when we traveling to see my parents, is a 6-hour long trip and now she is sad and says that she is afraid, I wish I could have the drive to store the movies that she loves, and in that way give back a little of their joy, i know is not a great story but my daughter is so important to me

    Twitter: @ozonostudio

  • JohnEds

    I need the media-go for me because I only own a 16gb version of an ipad, and it limits me on I Can put in my device, so the media go with the large storage can help me save space on my ipad and at the same time watch all the movies I wanted whenever and whereever on my iPad. :D

    twitter: JEksdi

  • tommycullum

    I’ve got too many precious pics that need backing up. This would be great for that!

    Twitter @tommycullum:disqus

  • http://www.facebook.com/profile.php?id=1237612799 Rob Wooten

    I travel a lot for work. Hotel interweb service is spotty. I could load all my video on this puppy and never be bored on the road again!

    @bobser136

  • http://www.facebook.com/profile.php?id=100002397170761 Steph Coupons

    I’d love a seagate goflex drive because I’d love to be able to store all my photos and videos in one place!
    twitter – @luvx143

  • Yugantar

    i would love to win it as cannot store on all the music, movies n all the other media files on 16 gigs iPhone (13 gigs usable) so , using Seagate Goflex will help me to use this things OTA

    Twitter @iamkyug

  • http://twitter.com/NaroKarim Narek Karimyan

    Twitter: @NaroKarim
    It will be good to win Seagate. It will work with my iPad. Good luck!!!!
    Love iDB!!!

  • http://twitter.com/mikeyS_07 Mikey

    Twitter : @mikeyS_07
    It would be awesome if I won because I am always on the go and need extra storage for all of my devices. Carrying a laptop everywhere gets a little hectic sometimes.

  • http://kcain.com/ KC

    Holy crap – thanks, iDB!!!

  • Guest

    I’ve been always looking for a storage like this. Since ipad and iphone cannot be hooked up by USB to the portable hard drive, this is so convenient and it for me.
    I also really like Seagate hard drive. Their products are so reliable, and I trust the product.

  • kuni36

    I’ve always been looking for a storage like this. This is the one I really need for my iphone and ipad. I love Seagate product also. Tweeter @kuni36

  • http://www.way2hype.com 1976Hoosiers

    Can this work as a server for PLEX?

  • Deepnk

    Hey Guys,

    I am not being able to use goflex satellite on Ipad mini .. It works well on my Ipad but Ipad mini gives problems
    Can some one help in this.

    Thanks

  • http://www.facebook.com/jeff.chasick Jeff Chasick

    Who couldn’t use more storage space for their iPhone, iPod, iPad. @lookerjdc

  • trimedx.john

    I have just purchased the Seagate GoFlex Satellite 3 days ago. This has been the most frustrating piece of crap that I have ever encounted. Nothing that I have downloaded to the GoFlex drive will play or work on my iPad2 or iPhone 4. On the iPhone 4 the font is so incredible small that I can use the GoFlex at all on it. Don’t waste your time trying to figure this out it will drive you crazy. I’m returning my before I start throwing it against the wall.
    I’m able to repair some of the most complicated devices in the hospital yet I can’t get this “easy to setup and use” piece of crap to work at all. And I don’t give up easy. Useless waste of time and money.