Fix: Siri Can’t Connect to the Network

By , Oct 15, 2011

Twelve hours and countless reboots and resets later, I’m glad to announce that Siri is finally working again for me. Since last night, all Siri was able to tell me was “Sorry, I’m having trouble connecting to the network,” or “Sorry, I’m not able to connect to the network right now.” Quite disappointing for a $400 piece of hardware.

At first, I thought it was a server issue, which I hoped would be fixed by the time I got up today. But when I realized that other users were able to access Siri just fine, it was clear that the problem came from my device. Here is what I did to fix it…

  • Go to Settings > General > Siri, and turn Siri off, then wait a few seconds
  • Go to Settings > General > Reset > Reset Network Settings. Your phone will take a few seconds to reboot
  • Go to Settings > General > Siri, and turn Siri back on, then wait a few seconds

I had unsuccessfully tried these steps several times, but it seems the trick was that I had to wait a few seconds between each step, so make sure to take your time.

If you know of another fix, please make sure to share it in the comments section below.

  • Share:
  • Follow:
  • gsasf

    It’s totally random

  • Ali

    Big disappointment so far with 4s.. my I cloud keeps telling me that I need to verify the email that it never sends.. Its been 2 days and the genius people still can’t figure it out. and this morning siri stopped working for me. $400 bucks and this much headache. go figure.

  • Ben

    Yes it is rather disappointing for a $400 piece of equipment. I still can’t figure out what is causing this, it seems completely random.

  • Bob

    Returning my 4s, Siri is the only reason I bought the device and clearly Apple can’t even support the number of devices at launch, whats going to happen when they continue to add more devices..

    Going Android with an actual 4g data connection. The fastest connection I’ve been able to get on the 4s has been 2Mbps.. my friend’s 3g actually tested faster this morning.

    So disappointed in Apple.

  • Gerald

    Thanks, I was having the same problem and it got me up and running.

  • Bobbyg

    FIX:
    SETTINGS—>GENERAL–> RESET-> RESET ALL SETTINGS
    YERP YERP yourwelcome! get skeet smoke that sticky icky!!

  • Bobbyg

    FIX:
    SETTINGS—>GENERAL–> RESET-> RESET ALL SETTINGS
    YERP YERP yourwelcome!

  • Bobbyg

    SETTINGS—>GENERAL–> RESET-> RESET ALL SETTINGS
    YERP YERP yourwelcome!

  • Randall

    Apple said this was BETA software.

  • Peter Kamenov

    Good post Randall. Guys be patient – It is a beta version only at this point… I’m sure that Apple will do whatever they have to so they can fix it…. Plus the more feedback they can get the better will be the final version…

  • Tim

    Come on guys, STOP believing in all the magical fixes. I have not tried any of them and my Siri works sometimes and sometimes it doesn’t. It’s obviously not a problem with the phone so no amount of tinkering with it is going to fix the problem. Siri and all it’s logic are not loaded on the phone. It has to connect to the network server at Apple and there in lies the problem.

    The network is simply overloaded with the 4 million plus phones that hit the market all at the same time. All 4 million of us are playing with it and the system is just overloaded. Things will even out once the newness wears off and we all are not constantly playing with it. As a lot of said Siri is BETA and there are going to plenty of growing pains. Apple will get it all worked out in time.

    In the meantime, just understand that sometimes you are not going to be able to establish a conection to the network. When it happens, just put the phone down and try again later or just sit there and continue to try again and again until you get a connection, but please stop messing with your phones settings. It’s not going to help and you possible could be running the risk of screwing up your phone trying all these magical fixes everyone swears will work.

  • Dan

    Thanks bro I got the Aussie bitch to get to work. It is beta but everyone can feel free to jump to android, more Siri for me. Every person that I know w a droid is moving or thinking about moving to the iPhone. I’m not a salesman that’s just the way it is.

  • Dan

    Thanks bro I got the Aussie chick to get to work. It is beta but everyone can feel free to jump to android, more Siri for me. Every person that I know w a droid is moving or thinking about moving to the iPhone. I’m not a salesman that’s just the way it is.

  • Al Davis

    I’ve done the reboot about a dozen times with no luck. So much for the vaunted Apple reliability. I hope they fix this or at least design a fix soon. If anyone has anynew ideas, I’d love to hear them. This rebooting is taking up a lot of my work day

  • Nate

    Easy Fix That Works -> Settings -> Location Services -> Siri (Set To “Off”)
    This did the trick for me. The minute I toggle it back on I have lots of problems. When I turn it off it works like a champ. This does mean the siri won’t be able to use the location services for locating surrounding restaurants, etc. But, that is better than it not working at all.

    People keep saying it is “beta” as if that means it is acceptable to have it not working at all. As a programmer “beta” should mean it mostly works but still needs some polishing. Without doing what I suggest above, it doesn’t work at all. That is not acceptable.

    • Tom

      Beta means it doesn’t work there are going to be problems deal with it

  • Nate

    Easy Fix That Works (No Reboot)
    Settings -> Location Services -> Siri (Set To “Off”)

    This did the trick for me. The minute I toggle it back on I have lots of problems. When I turn it off it works like a champ. This does mean the siri won’t be able to use the location services for locating surrounding restaurants, etc. But, that is better than it not working at all.

    People keep saying it is “beta” as if that means it is acceptable to have it not working at all. As a programmer “beta” should mean it mostly works but still needs some polishing. Without doing what I suggest above, it doesn’t work at all. That is not acceptable.

  • Joel

    Siri is not connecting on all phones well it’s in testing it needs to be worked out and thay need to increase the size of the server. Even commands like setting an alarm still need to be prosesed by apple. And u only paid 400 mine was 901

  • Kevin

    Even weirder…Siri will work when I’m away from my office but won’t work when I’m at my office…where I need it most. :-( I’ve spoken to tech support and yes I know it’s in beta. When it works its awesome.

  • jackie

    I was having the same problem. She was working fine yesterday and then died on me today. She was having problems connecting to the network.So I tired what you suggested- I turned her off, then reset the network, waited a minute and then turned her back on. She’s back to normal now! thanks!

  • Trent

    I was having all these problems, but now it is fixed and works perfectly. My genius Apple person took the phone in the back for a few minutes, and then came out and told me that during the set up process, I had selected “Transfer From iTune” rather than the one I should have selected, which is “Add As A New Phone”, or words to that effect.

    That meant that I had also transferred all my former settings, such as font size and all the preferences you can have. He said they were in conflict with the settings on the new phone, and that was why I was dropping calls, having the “searching” instead of showing the connection to AT & T, and running down the battery in half a day.

    We did a “Restore” and it was like a miracle. Now I love it – the speech to text works almost perfectly and very, very fast.

  • http://www.50sfab.com Lin

    THAT WORKED!!

  • Lisa

    I reset all my setting and that finally fixed it for me. Don’t know if it will stay fixed, but it worked.
    Settings–> general–> reset–> reset all settings
    That way nothing gets deleted just the settings are reset.
    Hope that helps someone!

  • Michael

    Siri started reporting of “network problems” last night. I tried all the steps in this post about 20 times and Siri is still reporting that the network is down. The only thing I haven’t tried is a restore of the phone.

    I called Apple and they told me the Siri servers are down. Not sure why other people can access it though.

    • Michael

      Okay I just tried the following:
      Settings–> general–> reset–> reset all settings

      At first I thought it didn’t work, but a few minutes later Siri was working. I don’t know if that really fixed it or not, but I did notice it appeared to fix the issue where my WiFi wouldn’t associate until I unlocked my phone after first turning it on, so it was worth it.

  • http://blog.dblevins.com David Blevins

    I suspect since Siri is an online service that part of the issues are not network related as reported and simply a matter of there being unfavorable state on the servers.

    Siri stopped working when I started trying out the various language support (german, french, etc). None of the described solutions worked for me including a full reset of the entire phone and all data on it. That pretty much confirms that the issue (in at least this case) was not on thDe phone or its ability to contact the network, but rather some state inconsistency in my online account.

    Here’s what I did:

    Settings > General > Siri, and turn Siri off, then wait … for as long as it takes

    Some people seem to have been lucky and had their invalid online data cleared away fairly quickly. This seems to just be coincidence. Likely there is something that runs on a schedule or some delay that clears out deactivated siri data. I shut Siri off, waited a day and then turned it back on and it worked fine.

  • Darren

    I tried everything but nothing worked… Until I reset ALL my settings. Fortunately that did the trick!!! :-)

    It’s a bit annoying but better than doing a restore and losing all my data.

  • Uncle Al

    You are doing it wrong. Wait ONE MINUTE not a few seconds. I had twenty errors daily. Haven’t had any since I did that one week ago!

  • Amy

    Worked perfect! Thanks for the great tips.

  • http://pulse.yahoo.com/_7PQM4QX4IYN7LKL6NM75TSGRBE hoppy1955

    Contacted Apple Tec support after new iphone unable to connect to network. What I found out surprised me as well as the At&t store employees. I found out Siri is connected and works only while connected to apple’s online network.Today 11/03/2011 the network crashed due to over loading. It is clear that Apple was not prepared for the increase of usage with the iphone 4S. Is this a chink in armor?

  • Anonymous

    Your suggestion helped me. Thanks. cany suggestions on how to get the mike to work consistently?

  • http://www.facebook.com/people/Ogi-Chico/100002536142954 Ogi Chico

    its doesn`t work pls help me!!