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Another reason why Google lags behind Apple: Customer service

Not to pile on after Sebastien's review of the Nexus 7, but I just had to share this little tidbit of information.

I emailed Google customer service over an issue that I had with the Nexus 7, and I received a response. The problem is, the response came 17 days later. Yes, a one followed by a seven. 408 hours after the fact.

It's just another reason why Google has a long way to go before they can come close to the Apple experience...