How secret China flights bring iPhones to Apple Stores

By , Sep 12, 2013

FedEx plane 001

Apple’s fine-tuned supply chain is legendary, but we are just now getting a glimpse into its inner workings. As supply side wonk turned CEO Tim Cook Tuesday unveiled a new line of iPhones, an intriguing report revealed the coordination required to get the handsets to your local Apple store.

Using mammoth chartered jets and schedules so elaborate they almost make D-Day seem like a Girl Scouts delivery route, iDevices designed in California and built in China arrive in the US without a second to spare. A former FedEx executive likens it all to a Hollywood movie premiere…

“The process starts in China, where pallets of iPhones are moved from factories in unmarked containers accompanied by a security detail,” reports Bloomberg, which interviewed a number of Apple insiders.

The containers are then loaded onto trucks and shipped via pre-bought airfreight space, including on old Russian military transports. The journey ends in stores where the world’s biggest technology company makes constant adjustments based on demand.

The brainchild of Cook, the complex operation is now managed by Michael Seifert, formerly of Amazon.com. Seifert answers to Jeff Williams, senior vice president of operations for Apple.

Apple’s unofficial air force is a fleet of chartered Boeing 777s able to carry around 450,000 iPhones at a price of $242,000. Unlike the days when most cargo went by sea, Apple is able to save money by packing the jets full of the expensive and lightweight smartphones.

Apple hasn’t always been jetting its products around the world. For the first iPods, Apple used an old Russian transport plane to deliver the gadgets, one unnamed source told the news service.

FedEx truck triples

Whatever the mode of transport, flights fan on to destinations around the world, all accompanied by security people and designed to arrive at the same moment. The design process follows an equally detailed plan.

When a product is first designed, Apple orders the necessary parts. From there, Apple oversees delivery of components to its assembly partners in China. At the same time bean counters develop an elaborate forecast for potential demand.

Orders for the new phones – including color choice and special engraved messages – appear right at factories in China, where the items are assembled and placed alongside orders destined for nearby locations.

iPhone 5 FedEx dsitribution center
iPhone 5 shipment pictured at a FedEx distribution center.

“People like to talk about how the key to Apple’s success is their products,” said Mike Fawkes, HP’s former supply-chain leader. He said Apple’s “operational capabilities, and their ability to scale and bring new products to market efficiently is unprecedented and is a huge competitive advantage.”

Microsoft’s tablet efforts has become the poster child for why product planning is important. The company recently was forced into a $900 million writedown because they did not foresee all of the unsold Surface devices. Apparently, Microsoft recognized the mistake as well, deciding to purchase Nokia for its hardware experience.

Just as Steve Jobs’ ability as a showman and salesman fueled the initial launch of the iPhone, iPad and iOS, Cook may have been the perfect choice to oversee the company’s expansion, delivering smartphones, tablets, digital music players, computers and more to the world with unmatched efficiency.

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  • Mr. E

    That picture of the iPhones at the FedEx distribution center is amazing

    • Jailbrkr21

      I think I see mine, 12th row from the back, 3rd box on the left. It looks familiar.

      • Jonathan

        No, that’s mine.

      • Jailbrkr21

        yeah, thinking about it now, it did have your name on it when it was delivered.

      • Jonathan

        Yeah, what’s my address? Yours is 123 Main Street Nowheresville, Earth. Right?

  • pnh

    ” At the same time bean counters develop an elaborate forecast for potential demand.”
    Really? Then how come there’s always shortages on launch day?

    • macmediausa

      If there wasn’t a shortage, the news and stock market would say the launch was a flop. It’s in their best interests to have plenty on hand at launch but still have a large shortage to MAKE everyone else who didn’t get one feel that they want one too and be in the news for months afterwards.

  • Nasser Cedeño

    wow wow wow guys please .. Thats my package overthere ok :) lol

  • NSABot

    So, all this to say they send them by Fed Ex. Astonishing.

    • Henri Parmentier

      iSheeps have iWool over their iEyes… they like to exaggerate.

      All other companies work the same way, but only iFruit can make it sound special XD