Square Enix apologizes for Deus Ex anti-jailbreak bug, promises fix

By , Jul 12, 2013

deus-ex-the-fall

Jailbreakers who went to download the newly-released Deus Ex: The Fall yesterday were met with an unpleasant surprise. They were unable to properly play the game, because the developers built in code that disabled firing on jailbroken devices.

Of course, it wasn’t an issue for very long—a jailbreak tweak called xCon patches the code that identifies jailbroken devices. But today, Publisher Square Enix apologized for the whole thing and said that it would remove the code in a future update…

deus ex the fall

Here’s Square Enix’s official statement via Eurogamer:

“We have not been clear in our communication earlier this week when we launched Deus Ex: The Fall. We did not state clearly that the game would not support jailbroken devices and so we will be switching this off via an update, so that all the supported iOS devices will be able to play the game in the near future.”

“We feel it’s the right thing to do in this situation and apologise for any inconvenience this may have caused. No customer should be out of pocket when we were not clear from the start, so we’ll get the game updated as soon as possible so that everyone who wants to play Deus Ex: The Fall can do regardless of whether their device is jailbroken or not. As soon as this update is live we will communicate this via the Eidos Montreal Community channels.”

This isn’t the first time we’ve seen a developer disable an app’s features on jailbroken devices—it seems to be a blanket attempt to thwart piracy. But this is the first time, that I can recall at least, that a dev has apologized for it and reversed course.

At the time of this writing, the game hadn’t been updated, though a new warning has been added to the app’s description. We’ll let you know as soon as it becomes available, but until then, you can always find the xCon tweak in the ModMyi repo.

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  • Dani Hayes

    Ands that is what is called blowback. They wanted to keep jailbreakers out from the start. I cannot stand apps or games that do this.

    • iosPixel

      I agree, but I do applaud the public statement. However I hope it wasn’t just the result of negative reviews.

      It’s a bonus for them anyway. They’ve had 3 articles on iDB alone regarding the game.

  • Timshundo

    I jailbroke my phone. I do not pirate apps at all. I won’t be purchasing this game, patched or not.

    • smtp25

      Wow what a hero. They try to protect their game and then apologize for unintentionally affecting legitimate JB purchasers.

      • Emre SUMENGEN

        Unintentionally??? You realize that this is something done “on purpose”, not a side effect or a bug, right?

    • Chuck Finley

      OH NO one douchey idiot won’t be buying the game. Whatever will the megacorporation do without your £6?

      • Emre SUMENGEN

        Douchey idiot?

        Shame on yourself, first. And then, realize that it’s those 5 bucks that make the company huge. (By the way, it’s not a HUGE company after all.)

      • Stephen Michael Simon

        Look at the defender of the noobs over here!

      • Emre SUMENGEN

        Yay, since when harassing people make you an elite?

        And, yes, you’d look a little bit more…

  • Mads Teland

    The problem with pirating games on App Store can be fixed with make a billing check to find out about you have or not have bought game before launching the game. When you launched the game without bought it, you will get stuck in a message that says you can’t launch this game because you have not bought this game. This will be a good idea and message must be non-xCon protected :)

    • Julio Cesar

      What if this block jalbreak apps / tweaks too? :P

      • Matthew

        They are installed in the same place as the stock apps (/Applications) and not with the apps from the App Store (/User/Library/Applications), so they would be fine.

      • Julio Cesar

        So open a new way to crack apps… Installing in the same place of stock apps. Too easy.

    • whywhywhy

      They have this on android but it can be easily circumvented so I don’t know why it would be any different on iOS.

      • ✪ aidan harris ✪

        It is easily circumvented but not all jailbreakers are that knowledgable they simply just do it for the perks of having a jailbroken device. I honestly think the developers did not expect as many one star reviews as they have and let’s be honest I don’t think anyone did since the jailbreak community is so “small”. The moral of the story is that jailbreaking is not dead and as long as things continue will never be dead whether developers like it or not…

    • Kenny Goodin

      This billing check could be easily bypassed though.

      • ✪ aidan harris ✪

        Pirating on iOS will always be possible as long as there is a jailbreak. I don’t think that for one moment piracy is dead on iOS however recent events for example the shutdown of installous have helped slow things down. As long as developers keep over-pricing their games, including too much IAPs, don’t include a full trial to evaluate whether you want to buy the game, the app or game is littered with DRM and most importantly as long as it is possible for people to get free stuff then piracy will be possible on iOS. The big software developers will make money no matter what so should just let it go. It’s small independent developers that get hurt the most as a result of piracy…

      • Julio Cesar

        I’ve seen a lot of ways to install paid apps for free without jailbreak even in the iOS 7 lastest beta… So, jailbreak is innocent.

      • smtp25

        sure you have

      • Shiios Avila

        You underestimate pirates.. Kuaiyong and pp25 doesn’t require jailbreak to pirate apps

    • Emre SUMENGEN

      What if I’m running the game away from wifi (or cellular data, when on an iPhone)?

      I’m not talking about the fact that I’d NEVER want to pay for a developer’s pirating check (wrt. data usage)…

  • seyss

    they said they will ONLY remove the restriction because they failed to inform it in the app description. their mission remains the same: to screw with every jailbreaker. expect the same arrogance in all their next releases.

    • smtp25

      why are so many so self righteous or just plain ignorant. If someone has a jailbreak then they have the ‘ability’ to pirate the game, and while you may not a ton do causing them to loose money.

      Seen stats in the past where developers have seen things like 10,000 copies sold but 50,000 people have gamestats registered on their server

      • Emre SUMENGEN

        Interesting view…

        Lets take a look at it like this: If you have HANDS, you have all it takes to murder someone… Then, YOU ARE a criminal!

        Same nonsense!

  • RarestName

    I just pirated Plants vs. Zombies 2. Oh wait, it’s a free game :D

    • StarViruZ

      Except you can’t crack IAP and more because you need to buy your favorite plants and additional content :(

      • RarestName

        You don’t need to buy iAP content to complete the game.

      • StarViruZ

        You’re right, at least you don’t need to wait for something and it’s easy to play without power-ups.

  • Viktor_Zweig

    Since they’re from Montreal, I won’t say “cocksuckers”!

  • Lordthree

    Even tho they claim to have added the functionality back, who knows if they didnt nerf it regardless. maybe bullets shoot slower or do less damage on a jailbroken device

    • ✪ aidan harris ✪

      Hackers / modders will tell you that

  • StarViruZ

    Who cares this? Is also the first time an App is officially not compatible with iPhone 4 and iPad 2 in the Appstore, though not for long…

    • ✪ aidan harris ✪

      As far as not being compatible with the iPad 2 I’m not sure since it’s essentially the same as the iPad mini however as far as the iPhone 4 goes its old and its internals likely wouldn’t be able to play the game properly. If I remember rightly someone on iDB commented tht it has re GPU from a 3GS so tht may be why as the graphics are very intensive. Even my 4S struggles with the game…

      • StarViruZ

        Of course 3GS and 4 have the same CPU and GPU, just the i4 is a little overclocked and increased RAM. And maybe needs optimization for all devices cos I bet runs smooth on i5 and iPad 4 because triple and quad-core GPU and greatly increased CPU and RAM

    • Tommy Gumbs

      Actually if you read the discription in the App Store, it clearly states “iPad2 support coming soon.”

      • StarViruZ

        I did, That’s why I said “though not for long…”, but anyway I have the iPhone 4 and I should need a newer device because it’s going to be useless soon. Btw it doesn’t says that “iPad 2 soon” on my appstore but if says “Don’t buy on jailbroken devices for now”

  • El Arqui Tecto

    Ands that is what is called publicity

    • leart za jmi

      i think the same, i never heard about this game before of this, jailbreaking is not so bad after all.. you can increase interest in people very fast.

  • Ian Jackson

    I never asked for this. My iPhone is augmented, and if I want to play, I should be able to play augmented or not!

    • smtp25

      Confused so which one in the pic is Ian? It obvious why it was done, to curb piracy, not to offend your right to jb

  • Bob

    You guys do know you don’t have to be jailbroken to pirate apps right?

    There’s been applications that let you pirate on legit firmware for over half a year now.

    • Julio Cesar

      Yes, even with the lastest beta of iOS 7

    • Alex Marwaha

      HOW? you must tell me!

      • Bob

        Type in 25pp on Youtube.

      • Alex Marwaha

        ya it doesn’t work. I think the website is down.

      • Alex Marwaha

        any other websites or recommendations you can give me like this?

      • StarViruZ

        Regmyudid + Appaddict tools though is paid (£11.99/year) can install downloaded apps on any iOS version. But not sure to trust and Appaddict is down atm (may server temporally down)

      • Alex Marwaha

        ok thanks! But im not really willing to pay any money anyway. anything else?

  • Alex Marwaha

    Can anyone tell me if this app is works well on ios 7 beta 3? or if it works well on an ipod 5th gen? or both?
    plz reply thx

  • Ernie Marin

    since i only jailbreak my phone for looks, I happy i can now buy this and play it, most my games are bought or free so i need this fix to even try to play the game.

  • jlb1705

    Too late. Will not buy.