Users report major issues with latest Apple TV update

By , Nov 20, 2012

Back in September, Apple pushed out a significant update for the Apple TV. Labeled iOS 5.1, it included a number of new features and improvements, including support for Shared Photo Streams.

But apparently, the new firmware contained more than just refinements. According to a lengthy ongoing thread in Apple’s support forums, the update also brought along some crippling bugs…

AppleInsider points to the thread, which sprouted on September 25 with this post:

“Seen quite a few people with this problem. After the update the light just blinks. After unplugging ethernet, it can’t find router. Some people reset the router and said that worked. Others restored by plugging into iTunes and got it working. I did all of the above multiple times, still death. Going to have to take it into the Apple Store tomorrow I guess. Unless another update comes that fixes this.”

Since then, the thread has seen 250 replies and nearly 30,000 views. Needless to say, this isn’t an isolated incident. Reported problems range from Wi-Fi issues all the way to complete ATV failure.

If you’ve experienced any of these problems, the best solution seems to be downgrading the Apple TV to previous firmware. We have all of the latest software versions for both second and third generation ATVs on our Downloads page, and if you need help, we have multiple tutorials on how to downgrade.

As usual, we’ll let you know when Apple has released an update to fix these problems. Hopefully it will be sooner rather than later.

Have you been having trouble with your Apple TV after updating?

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  • notewar

    My iphone 5 cannot shuts off the air play stream when i turned off the screen whereas my 4S never had this issue. Anyone got this?

  • http://twitter.com/purpledodi Jens Tinnerholm

    Didnt upgrade. Waiting for jb that seems to be far, far away (atv3)

  • http://twitter.com/allanf Allan Fromm

    No problems with latest official release or latest Beta. 3rd Generation Apple TV, Apple Time Machine is router, Time Warner Cable is ISP. Have not tested iPhone 5 or iPads for Air Play yet.

  • http://www.facebook.com/antman217 Anthony Antunez

    No problems here with an Apple TV 2 on the latest 5.1 update. Did these people specify which version of the Apple TV they have? Or is this happening on both the 2nd and 3rd gen ATVs?

  • http://www.facebook.com/people/Ian-Woodward/652923975 Ian Woodward

    I just got Apple TV last week and everything worked fine but Airplay Mirroring games from my iPhone 5 was laggy despite top end Internet and router with dual channel wifi close to ATV. Found upgrade available and since downloading Airplay gaming is perfect! No other probs with 5.1 either.

  • SimonReidy

    I feel lucky to have picked up an ATV2 when I did. Sure its only 720p, but that puts less strain on my network, and of course the biggest bonus is being able to jailbreak and install XBMC, which runs like a dream.

    Sorry to hear about bugs for people on the latest update. I won’t be going near any future updates unless an untethered jailbreak is available.

  • Blahblahtldr

    Never had any problem whith the update. Didnt even knew about these kinds of problems till i read this post.

  • genXhippie

    I believe Apple is currently still signing 5.0.2, I restored my ATV2 several weeks ago. So, I am still on 5.0.2.

  • Cristian

    Actually my Apple TV is not working with WiFi, only by Ethernet. If I unplug or restart led starts blinking and not even Ethernet works… Ive already restored 3 times since update.

  • http://twitter.com/JonathanBuckley Jonathan Buckley

    Terrible issues here. I isolated the update issues to the 3rd gen box. 2nd gen is working fine in the other room. Sypmtoms include not being able to connect to Apple iTunes Store and no being able to connect to “Search” in Netflix. I did NOT test all the features as these two alone were a death nail. Apple Store replaced the Apple TV once before I was able to isolate the issue. Stick with 5.02 or lower. It is amazing that 5.1 got past QA as these are not trivial issues.