Not Satisfied With Your iPhone 4? You Can Return It For Free

Not satisfied with your iPhone? Apple's phoney fix for the antenna issue won't do it for you? Then you can return your iPhone at no cost as Apple dropped the 10% restocking fee in a move aimed at calming down angry iPhone customers, and possibly to try to avoid lawsuits.

Me? I don't want to return my iPhone 4. I just want it to work. Sneakily incriminating AT&T and taking a cocky stance while telling me I can return my iPhone 4 if I'm not satisfied is not what I expect from a company like Apple.

What do you think?

[via Computer World]

Apple Finally Acknowledges iPhone 4 Antenna Issue, Offers Phoney Explanation

Apple hadn't officially talked about the iPhone antenna issue until today. Steve Jobs had had a few email exchanges with angry customer, but the company's position on the matter hadn't been made official, until this open letter was published on Apple's website  this morning.

While I read this open letter for the first time, I couldn't help thinking an intern had written it. It's indeed poorly written and gives an explanation of the issue that is barely believable:

We have discovered the cause of this dramatic drop in bars, and it is both simple and surprising. Upon investigation, we were stunned to find that the formula we use to calculate how many bars of signal strength to display is totally wrong.

Dude, the formula was "totally wrong"! That sure sounds like some surf bro from the North Shore typed this is. Besides, Apple seemed to have the formula totally right in the past, so why this sudden change?

The rest of the open letter reads:

Our formula, in many instances, mistakenly displays 2 more bars than it should for a given signal strength. For example, we sometimes display 4 bars when we should be displaying as few as 2 bars. Users observing a drop of several bars when they grip their iPhone in a certain way are most likely in an area with very weak signal strength, but they don’t know it because we are erroneously displaying 4 or 5 bars. Their big drop in bars is because their high bars were never real in the first place.

To fix this, we are adopting AT&T’s recently recommended formula for calculating how many bars to display for a given signal strength. The real signal strength remains the same, but the iPhone’s bars will report it far more accurately, providing users a much better indication of the reception they will get in a given area. We are also making bars 1, 2 and 3 a bit taller so they will be easier to see.

We will issue a free software update within a few weeks that incorporates the corrected formula. Since this mistake has been present since the original iPhone, this software update will also be available for the iPhone 3GS and iPhone 3G.

So let me decipher this for you. Apple is going to release a software update that will display the accurate number of bars on your iPhone. You might have never had any issue with the old iPhones (3GS, 3G amd 2G), but now, you will have even less problems.

When you do performance tests after the update, results will be the same, but at least your iPhone will display the correct amount of bars.

Like I foresaw last week, Apple will not fix the antenna issue, it will just hide it with a software update.

How to Sync Your iPhone Notes with Your Gmail Account

You probably already know you can sync your Google emails, calendars and contacts with your iPhone using Google Sync. But do you know you can also sync your iPhone notes with your Gmail account?

The only requirement for being able to sync your notes with Gmail is that your iPhone be updated to iOS 4. When you set up your Gmail account on your iPhone, you will now have the option to sync your notes.

If you have several Gmail account set up on your iPhone, you will be able to sync your notes to specific accounts. In the top left corner of the Notes.app, a new button will appear letting you choose what account you want to sync with.

One downside to this is that it's a one-way sync, which means that you can only sync your notes from your iPhone to your Gmail account. You can't sync from Gmail notes to your iPhone.

10 Things I Love About the iPhone 4 (and 4 I Hate)

I've had my iPhone 4 for just about a week now. The Engadget and other BGR have had access to the phone before all of us and they gave pretty extensive reviews of the iPhone 4 so I won't go too much into the details. I just want to tell you what I think sucks on the iPhone 4, and what I think should make you want to buy one.

What I Like About the iPhone 4 It's beautiful It's cool The screen resolution is amazing It's fast The camera is great The LED flash The front-facing camera FaceTime The battery Fast app switching What I Don't Like About the iPhone 4 The battery Fast app switching The same old UI The antenna issue

As you can see there are more pros than cons. You will also notice that the battery and the app switching appear in both pros and cons.

On my first iPhone 4, the battery was crap. I could barely go through one day on a full charge. I exchanged my iPhone 4 last weekend for these reasons and the battery on this new iPhone is much better. Same usage, same phone, but all iPhones are definitely not equal when it comes to battery.

As for app switching, I love how it works. It's just great to be able to quickly switch between apps without having to wait for them to load again (that is for apps optimized for iOS 4). However, it can get very messy really quick in the app switcher, often showing over 20 apps in the background for me. Sure Steve-o says not to worry about them, but I still like to be in control of my apps, just like I am with ProSwitcher. With Apple's app switching, I'm not, unless I manually kill those running in the background.

As for the UI, I think Apple could have done a little spring cleaning in there. The iPhone UI is great and simple, but after 3 years seeing the same stuff, I really get tired of it.

What do you think about your iPhone 4? What do you like about it? What do you dislike about it?

How to Export iPhone 4 Videos in Full Resolution

The iPhone 4 video camera can shoot movies in full HD at a resolution of 720p, but the problem is these videos are scaled down to a maximum resolution of 568 x 320 anytime you try to export them to YouTube or via email or MMS.

So far, the only way to get your video exported in full res is to transfer them off to your computer. Not very convenient for a mobile device...

Fortunately, there's an app for that.

Pixelpipe, a free application in the App Store, will export your mobile videos in full HD 720p up to 200 MB to YouTube, Flickr, Facebook, MobileMe, Viddler, Posterous and a bunch of other sites. You can also email or upload those videos via FTP.

Additionally, Pixelpipe has been updated for iOS 4 and allows full multitasking for background uploading, which might come in handy if you upload a 190 MB video over 3G.

[via TUAW]

First Action-Class Lawsuit Filed Against Apple and AT&T Over iPhone 4 Antenna Issue

It was only a matter of time until this happened. The lawsuit that obviously focuses on the iPhone 4 antenna issue, makes several claims:

General Negligence (APPLE and AT&T) Defect in Design, Manufacture, and Assembly (APPLE) Breach of Express Warranty (APPLE) Breach of Implied Warranty for Merchantability (APPLE and AT&T) Breach of Implied Warranty of Fitness for a Particular Purpose (APPLE and AT&T) Deceptive Trade Practices (APPLE and AT&T) Intentional Misrepresentation (APPLE and AT&T) Negligent Misrepresentation (APPLE and AT&T) Fraud by Concealment (APPLE and AT&T)

I don't like lawsuits as they usually don't solve the issue, they just compensate it. In this case however, Apple's audacity and lack of action is such that I can understand why a few people would want to sue the company.

Thank god MacGyver has a fix for this antenna issue.

[via Gizmodo]

FaceTime on MiFi Works Great

I am currently at Tina's dad, in Nowhere, Michigan. They don't have cable internet here. They have MiFi, which I have to admit is pretty freaking cool.

Yesterday I had some FaceTime with my cousin back home in France. I took the Mifi in my pocket and went outside sit by the lake. The image and sound quality was as good as if I was on cable Internet. Very impressed.

When I see how well FaceTime works on MiFi, it gives me hopes that it will work ok on AT&T's slower 3G network once there is a jailbreak for the iPhone 4. In the meanwhile, you can already use FaceTime on 3G with this trick.

How to Enable Emoji on iPhone iOS 4

Emoji icons disappeared for a while with the release of iOS 4. But they're back! This simple trick, compliments of Simon, will show you how to enable Emoji icons on your iPhone iOS 4.

Step 1: Download this free app from the App Store.

Step 2: Launch the app and tap "ok, let's do this".

Step 3: Go to Settings > General > Keyboard > International Keyboard > Add New Keyboard > Emoji.

Step 4: Reboot your iPhone.

You can now get emoji icons on your iPhone. To bring up the emoji keyboard, launch your Notes.app and tap the little "globe" icon next to the space key.

If you send an email containing emoji icons, the person you send the email to must have emoji enabled too. For some reason, I wasn't able to use emoji icons in the Email.app. It worked great for notes though.

How is it working for you?

Should You Get An Insurance For Your iPhone 4?

With twice the amount of glass surface on your iPhone 4, your chances of shattering any side of your device are twice as high. Insurance company Asurion figured this out and decided to offer protection plans for the iPhone 4.

For $12/month this company will insure your spanking new iPhone against every possible event: theft, loss, hurricane, oil spill, broken screen, screen cancer, you name it.

That sounds great, doesn't it? Wait to read the fine prints then because there is a $200 deductible on this plan and replacing a phone can be costly. Although the iPhone 4 costs $199 or $299 with a two-year contract with AT&T, customers would need to pay the full retail price of $599 or $699 to replace a phone in the middle of the contract.

An insured owner who loses a phone after a year of use would have paid $144 in fees on top of the $199 deductible. That would be a total of $343, about half the price of a new phone. But the chances of losing or breaking a phone are far below 50 percent, making the price for the policy too high for the risk. And according to Asurion, the replacement phone might be a refurbished model.

Unless you drop your iPhone every other day, I think such a plan is useless and will cost you more in the end. If you break your iPhone in the first year, simply have it fixed by a repair shop, not by Apple as their prices are usually much higher than independent repair shops.

If you lose or get your iPhone stolen, simply look for an unlocked one on eBay or Craigslist. In the end, it will most likely cost you less than if you purchased this insurance plan.

That's my 2 cents. What do you think?

[via Yahoo via Todd]

How to Fix iOS 4 Exchange Sync Problems

After updating to iOS 4, you might have encountered issues when syncing your Microsoft Exchange account. I know I did. Immediately after setting up Google Sync on my iPhone iOS 4, the sync took forever to complete. I ended up deleting and adding the account several times but it didn't really fix the issue as it would still take forever to sync new contacts or new events in the calendar.

According to this Apple Support ticket, I am not the only one. Here are the symptoms: immediately after updating to iOS 4, some users may notice that Exchange ActiveSync Mail, Contacts, or Calendars do not sync, or sync very slowly. In addition, some Exchange Server administrators may notice their servers running slowly.

Here is the fix offered by Apple:

To work around this issue, users should install a configuration profile from Apple that increases the amount of time the iOS 4 device will wait for the Exchange Server to respond to its sync requests. For best results, the profile should be installed on as many iOS 4 devices at your company as possible.

To install the profile:

Use Safari on your iOS 4 device to download the configuration profile. It may be easiest to read this article with your iPhone or iPod touch and tap the download link there, but you may also email the attachment to another email account on your iOS 4 device, and tap the attachment to open it. Tap Install to install the profile, and enter your passcode if prompted. A warning message will appear because the profile is not signed. Tap Install Now. Tap Done to complete the installation, then power off your device and power it back on. Wait for your Exchange data to finish syncing.

After installation, the profile will be listed under Settings > General > Profile.

Have you had this issue? If so, did this fix work for you?