By Anthony Bouchard on May 2, 2016
The App Store is a place where you can find useful apps for your Mac or iOS devices all in one place. You simply search for something you want to download, and with the tap of a button you can empower your device with more capabilities.
Despite how great it is, intermittent internet issues can plague users with slower app downloads than expected, and this means more time spent staring at a progress bar as you anticipate the download to finish.
In this piece, we’ll talk about various reasons why your App Store downloads may not be performing the way you want them to, and some troubleshooting steps to fix the potential problem. Read More
By Anthony Bouchard on Apr 29, 2016
At times, you may experience slow hiccups while trying to use the internet from your home. Sometimes, these problems can be attributed to your router’s DNS settings because your ISP may not always have the best DNS server speeds.
Your DNS server settings can also affect your security as you use the internet because some DNS servers come with built-in firewalls and security measures to prevent you from opening malicious or phishing websites, while others don’t do anything at all to protect you.
In this tutorial, we’ll show you how you can edit the DNS settings on your wireless router if you’re experiencing slower internet speeds than you should be. Read More
By Anthony Bouchard on Apr 26, 2016
Size mismatch errors are something that seem to plague me every once in a blue moon when I try to install a jailbreak tweak right after an update is released, or after Cydia refreshes its sources.
The issue can occur when Cydia tries to fully refresh its sources at the time of a repository sync, and I’m sure some of you have probably stumbled upon this same error one time or another.
If you ever do get a size mismatch error in Cydia, we’ll be explaining in this short tutorial how you can fix the problem and install the jailbreak tweak you want to download once and for all. Read More
By Anthony Bouchard on Apr 18, 2016
It would be really nice if every single time you went to activate your new or restored iPhone, everything worked without any flaws, but that’s just not how man-made things work.
If you are having issues activating your iPhone after buying a new one, or after restoring your device in iTunes, we have some troubleshooting ideas that you can put to the test to solve the problem once and for all. Read More
By Christian Zibreg on Apr 15, 2016
Has that longstanding bug in iOS, OS X or a first-party Apple app been driving you crazy? And did you ever wonder what’s taking the company so long to squash some of its well reported software bugs? But if you’re pissed off by buggy Apple software, why not take the time to submit a bug report to them so that they’re aware of it?
You see, it is in Apple’s interest to improve its products and give customers the best possible experiences.
Letting the company know about a software problem you’ve been plagued with is always helpful and if enough people report the same bug, the issue will hopefully be escalated to someone who’s in charge.
As you may have suspected, this tutorial invites you to do your duty and file a bug report or submit feedback using Apple’s many bug-reporting tools and services. Read More
By Anthony Bouchard on Apr 15, 2016
Every so often, you might end up with two devices on your Wi-Fi network that have the same IP address. This conflict can cause a plethora of problems with trying to use the internet on any of the devices affected.
Fortunately, there’s a really easy to way reset your IP addresses on your iOS devices or Macs, and in this tutorial, we’re going to show you how! Read More
By Anthony Bouchard on Apr 14, 2016
If you ever sync your iPhone, iPod touch, or iPad with iTunes, then more than likely you’ve experienced hiccups at some point in time where iTunes has been unable to find or recognize your device.
You have it plugged in, but for whatever reason, it just doesn’t show up in iTunes. What gives?!
In this piece, we’ll go over what to do if iTunes doesn’t seem to recognize your iOS device when you plug it in to your computer so that if and when it happens to you, you’ll be prepared to tackle the situation. Read More
By Anthony Bouchard on Apr 11, 2016
Most of the time when you want to use your Mac, you can just press the power button, hear a startup sound, and your computer will begin to boot up so you can use it.
Sometimes however, you don’t get so lucky. There may be a time when you go to use your Mac and it doesn’t turn on at all.
As reliable as Macs can be, there are times when they hiccup. In this piece, we’ll talk about what you can do to troubleshoot a Mac that doesn’t appear to be turning on after you use the power button. Read More
By Christian Zibreg on Apr 10, 2016
Nearly five years ago, Apple started taking advantage of a new feature that lets customers send diagnostic data to an Apple advisor to help troubleshoot any problems they might be having, without having to take their device to an Apple Store Genius.
This remote diagnostic mode, which has since been implemented across all iPhone, iPod touch and iPad devices, is also available on the fourth-generation Apple TV. In this quick tutorial, you’re going to learn how to access and take advantage of tvOS’s hidden Diagnostics screen on your Apple TV. Read More
By Anthony Bouchard on Apr 8, 2016
Wi-Fi is great, when it works, but sometimes those wireless networks we use to connect to the web can experience trouble. In these moments, your iOS devices may be unable to establish a connection to the internet, and it can be frustrating.
In this troubleshooting tutorial, we’ll walk you through some steps to get your Wi-Fi network up and running again. Read More
By Anthony Bouchard on Apr 4, 2016
Not only did Apple spend a ton of money and time in the research leading up to its proprietary reversible Lightning cable for charging, but they’ve also made the software that handles charging your iOS device intelligent too.
Nevertheless, charging your device can sometimes be followed by some frustrating problems, and they’re all too common. In this piece, we’ll go over some of those problems and what you can do to troubleshoot them. Read More
By Anthony Bouchard on Apr 1, 2016
In certain scenarios, your Apple ID may become disabled and you could end up locked out of it. These situations are frustrating, but there are different reasons why an Apple ID may become disabled.
We’ll talk about the various reasons an Apple ID could become disabled and what you can do about it in this piece. Read More
By Anthony Bouchard on Mar 31, 2016
Every computer, yes even Macs (there, I said it) can slow down over time if you’re not maintaining it properly or if the computer suffers hardware or software issues.
In this post, we’ll walk you through some of the things you can do to troubleshoot why your Mac might be slowing down, and some possible fixes. Hopefully after reading, you’ll have a snappy Mac again in no time! Read More
By Anthony Bouchard on Mar 30, 2016
Restoring your iPhone, iPod touch, or iPad can resolve a variety of issues, but sometimes you’ll experience issues even when you try to restore your device(s) with iTunes.
You may have received a “This device cannot be restored Error XXX” message from iTunes before, and unfortunately, you may have been forced to do some research to even begin to understand why you’re getting the error, which can cause tons of frustration.
In this piece, we’ll talk about some of the most common iTunes restore errors and how to fix them so you don’t have to spend hours researching for solutions by yourself. Read More
By Anthony Bouchard on Mar 29, 2016
If your iPhone, iPod touch, or iPad has decided that it’s going to start showing you the wrong date or time, it can cause all sorts of issues.
Apart from making you miss important appointments and misinforming you when you want to glance at the time, having the wrong time can also cause issues with App Store downloads and other functions that are critical for operating the iOS device.
In this troubleshooting guide, we’ll walk you through some steps to figure out why your device is showing the wrong date or time, and provide some fixes for the problem. Read More
By Christian Zibreg on Mar 28, 2016
Shortly after releasing the new iOS 9.3 firmware, Apple was forced to stop signing the update following numerous complaints from owners of older iPhones and iPads, such as the original iPad Air and the iPhone 5s and older, that it was bricking their devices.
Monday, Apple re-released iOS 9.3 to fix an issue that prevented users from activating their device via Activation Lock if they couldn’t recall their Apple ID password used to originally set up their device with.
The re-released versions of iOS 9.2 carries a build number of 13E237 and is now available as an over-the-air download although those with a bricked device might want to apply the update through iTunes in DFU mode. Read More
By Christian Zibreg on Mar 25, 2016
As we reported, numerous users took to Apple’s support forums to complain that some owners of older iPhone and iPad devices saw their hardware bricked after updating to the recently released iOS 9.3 firmware. Apple has since detailed the problem in a support document on its website and pulled the software update for select devices.
Today, the company has re-released iOS 9.3 for those devices. The new build of iOS 9.3 for the iPad 2 has version number “13E236” versus the now defunct iOS 9.3 build “13E234” for the iPhone and “13E233” for the iPad, as per 9to5Mac’s Chance Miller. Read More
By Anthony Bouchard on Mar 25, 2016
Every so often when you go to refresh your emails from the Mail app in iOS, you may get an error message like the one shown above that reads, “Cannot Get Mail. The mail server imap.gmail.com is not responding. Verify that you have entered the correct account info in Mail settings.”
The problem can be annoying; sometimes it may be an issue with your email settings, and sometimes it may just be a hiccup with the email server or internet connection you have established.
In this tutorial, we’ll go over some troubleshooting steps to get your email inbox to refresh as you would expect it to. Read More
By Sébastien Page on Mar 23, 2016
Apple has released a support document Wednesday night to address an issue where some iOS users are unable to activate their devices after updating to iOS 9.3, a software version released earlier this week.
Most reports of the issue seem to come from iPad 2 owners, although a quick search online shows that some iPhone users were also affected. In this support document, Apple offers a few options to try and remedy the problem. Read More
By Anthony Bouchard on Mar 19, 2016
Many people use external displays with their Mac, either to mirror their display to a larger screen, or to expand their screen area for additional productivity. As good as this sounds, sometimes problems can occur with external display that will require attention to get fixed.
In this piece, we’ll go over various things that could go wrong with an external display, as well as some potential troubleshooting steps to fix the problem. Read More