Were you “forced” to start over after this weekend’s Pokémon GO update? Here’s the fix

By Anthony Bouchard on Aug 1, 2016

Following this weekend’s Pokémon GO game update from Niantic, many players who used their Google accounts to play have claimed that the update deleted their account data and forced them to start over by making a new account to play with.

If you were one of these people, this is a troubleshooting tutorial you’ll want to read, as your account data is probably still there and you may have made a new account by mistake after following the on-screen instructions. Read More

 

Problems jailbreaking iOS 9.3.3? Check these common mistakes

By Anthony Bouchard on Jul 25, 2016

Unless you’ve been living under a rock, you’ve probably heard the great news about Pangu releasing an official jailbreak for iOS 9.2-9.3.3 over the weekend. Despite the fact that it’s what we call a semi-untethered jailbreak around here, it’s still a fully-functional jailbreak.

On the other hand, lots of people seem to be having some issues jailbreaking their devices, so we’ll be talking about some of the common errors you might be making so you can try again and get your device jailbroken; finally! Read More

 

Tip: check your cell signal with the Received Signal Strength Indicator

By Anthony Bouchard on Jul 21, 2016

When you have an iPhone, your carrier’s signal strength can be one of the most important things that helps you decide which carrier to go with. In this tutorial, we’ll show you how to enter Field Test mode on your iPhone and display the RSSI value in the Status Bar, rather than the basic signal bar indicators. Read More

 

Apps stuck on “Installing…” on your Home screen? Try this

By Anthony Bouchard on Jun 15, 2016

It seems like at the worst times, iOS apps can sometimes glitch out in the middle of installation. When this happens, you might see the “Installing…” indicator on the app icon on your Home screen for ages, when the app’s installation should have already been completed.

Most of the time the fix is easy, but sometimes, things get a little more complicated. In this piece, we’ll talk about what you can do to rectify the situation of apps getting stuck in the infinite “Installing…” limbo. Read More

 

How to fix boot loop on a jailbroken iPhone or iPad with ‘No Substrate Mode’

By Anthony Bouchard on Jun 9, 2016

What happens when a jailbreak tweak bugs out on your device and ends up in a boot loop? Do you try to reboot the device to no avail? Do you take to the internet to ask how to fix it?

How about this: try booting into a form of booting up that Saurik calls ‘No Substrate Mode,’ then uninstall the faulty tweak.

In this piece, we’ll talk about how you can use No Substrate Mode, an under-used feature of jailbroken iPhone or iPad that can truly save you from losing your precious jailbreak when you’re unable to turn on your device. Read More

 

Got files that won’t delete from your Mac’s Trash? Here’s why

By Anthony Bouchard on Jun 8, 2016

Sometimes when emptying the Trash on your Mac, you may get error messages that tell you files you’re trying to delete are in use. When you’re looking to delete everything that’s in your Trash to free up some storage space, error messages are going to be the last thing you want to see.

In this piece, we’ll talk about why you’re getting these messages and how to get your Mac to free up the file so you can delete it safely. Read More

 

Notifications not forwarding to Apple Watch? Check these likely causes

By Anthony Bouchard on May 27, 2016

It’s a nice feeling when software works as it should, but that’s not always the case. In the case of the Apple Watch, notifications that are supposed to be tapping on your wrist may not work when you expect them to.

If you’re having problems with your Apple Watch not receiving the notifications your iPhone is putting out, then you’ll want to follow the steps in this piece to troubleshoot what’s going on and fix the problem. Read More

 

Why and how to safely eject media drives from your Mac

By Anthony Bouchard on May 26, 2016

Every time you connect an external peripheral to your Mac, such as an SD card, an external hard drive, or a USB flash drive to transfer files, you should safely eject it when you’re finished using it.

In this post, we’ll talk a little bit about why it’s important to follow this process, and we’ll also show you various ways of doing it. Read More

 

Facebook not loading on your iPhone? Try this

By Anthony Bouchard on May 25, 2016

I am a Facebook user, as I am sure many of you are too. With that being said, you may or may not be familiar with loading problems that can occur while using the social network via the free iOS app. In this troubleshooting tutorial, we’ll talk about some ways you can try to fix problems where the Facebook or Facebook Messenger app refuse to load. Read More

 

Can’t remove your payment info from your Apple ID? Here’s why

By Anthony Bouchard on May 24, 2016

Not everyone wants to have their credit card or debit card linked to their Apple ID. Some people are afraid of having their financial information tied to online merchants and digital content stores because of the unfortunate reality of identity theft and unauthorized purchases.

With that in mind, what should you do if you don’t want a credit card that you’ve already linked to your Apple ID to be there, but the ‘None’ payment method option isn’t showing for you?

We’ll talk about that in this post and explain why the option isn’t available to you. Read More

 

What to do when iTunes can’t locate your music files

By Anthony Bouchard on May 20, 2016

Have you ever had the problem where an exclamation point appears next to a song in iTunes when you try and play it? This is the last thing you want to deal with when you’re in the mood to listen to your jam, but fortunately, it’s usually a pretty easy thing to fix. In this tutorial, we’ll show you how to get around this problem and get iTunes to play your music once again. Read More

 

‘Hey Siri’ not working? Try these steps

By Anthony Bouchard on May 17, 2016

Hey Siri is an invaluable feature of Apple’s iOS devices that lets you invoke Siri without having to press any buttons.

Using nothing more than the device’s microphone, you can mutter the words “Hey Siri” from a distance, and Siri will instantly launch and wait for your command.

But what should you do if it’s not working as you’d expect it to? In this troubleshooting guide, we’ll go over a few things that could help you figure that out. Read More

 

App Store not loading? Try this

By Anthony Bouchard on May 16, 2016

I get those moments every so often where my iPhone or iPad likes to drag its feet when I launch the App Store app. When this happens, the screen just stays completely blank, and nothing seems to load despite being connected to a high-speed internet connection.

If you’ve ever been in a similar scenario where the App Store won’t load for you, or individual items in the App Store aren’t loading for you, there are a myriad of things that could be wrong.

In this piece, we’ll discuss what could be wrong and possible troubleshooting solutions you can take to get your App Store to load properly. Read More

 

Pop-ups in Safari on your Mac? Here’s what to do

By Anthony Bouchard on May 10, 2016

I hate pop-ups, and chances are, you probably do too. They’re not only a nuisance, but most of the time they’re also designed to get in your way to purposely try and scam you and get you to click on malicious material.

Safari in OS X comes with anti-pop-up measures, but those with malicious intent are always coming up with ways to get around those measures.

In this post, we’ll talk about what you can do in a scenario when you get these annoying pop-up messages on your Mac and why you might be getting them. Read More

 

Can’t sync your iPhone or iPad with iTunes? Try resetting your Lockdown folder

By Anthony Bouchard on May 9, 2016

Those who use iTunes on a regular basis to keep their iOS devices in sync with one another are probably familiar with the problems that can arise from using the software, whether it’s on a Mac or a PC.

If you’re having problems while trying to sync or back up your iOS devices, the problem could very much be with your computer’s Lockdown folder, and resetting it could resolve the problem.

In this tutorial, we’ll show you how to reset your iTunes Lockdown folder. Read More

 

What to do if you can’t make or receive FaceTime calls iPhone or iPad

By Anthony Bouchard on May 9, 2016

Have you ever received one of those annoying messages that basically tells you FaceTime is having problems on your iPhone, iPod touch, or iPad? They can be incredibly annoying, but usually they’re easy problems to fix.

In this piece, we’ll talk about why you might be getting FaceTime errors on your iOS device and walk you through some ways to correct the problem. Read More

 

What to do if music, videos, and other content disappear after an iTunes update

By Anthony Bouchard on May 5, 2016

It’s not that uncommon for the music, videos, and other content in your iTunes folder to disappear after updating iTunes. It doesn’t seem to happen to everyone, but as many internet stories will tell you, it does occur to a number of users on some occasions.

In this tutorial, we’ll show you how to get your iTunes music, videos, and more back when you notice it has gone missing after installing an iTunes app update. Read More

 

Slow App Store downloads? Try this

By Anthony Bouchard on May 2, 2016

The App Store is a place where you can find useful apps for your Mac or iOS devices all in one place. You simply search for something you want to download, and with the tap of a button you can empower your device with more capabilities.

Despite how great it is, intermittent internet issues can plague users with slower app downloads than expected, and this means more time spent staring at a progress bar as you anticipate the download to finish.

In this piece, we’ll talk about various reasons why your App Store downloads may not be performing the way you want them to, and some troubleshooting steps to fix the potential problem. Read More

 

Changing your router’s DNS settings to increase speed and security

By Anthony Bouchard on Apr 29, 2016

At times, you may experience slow hiccups while trying to use the internet from your home. Sometimes, these problems can be attributed to your router’s DNS settings because your ISP may not always have the best DNS server speeds.

Your DNS server settings can also affect your security as you use the internet because some DNS servers come with built-in firewalls and security measures to prevent you from opening malicious or phishing websites, while others don’t do anything at all to protect you.

In this tutorial, we’ll show you how you can edit the DNS settings on your wireless router if you’re experiencing slower internet speeds than you should be. Read More

 

Fixing size mismatch errors in Cydia when trying to install a tweak

By Anthony Bouchard on Apr 26, 2016

Size mismatch errors are something that seem to plague me every once in a blue moon when I try to install a jailbreak tweak right after an update is released, or after Cydia refreshes its sources.

The issue can occur when Cydia tries to fully refresh its sources at the time of a repository sync, and I’m sure some of you have probably stumbled upon this same error one time or another.

If you ever do get a size mismatch error in Cydia, we’ll be explaining in this short tutorial how you can fix the problem and install the jailbreak tweak you want to download once and for all. Read More

 
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