YouTube videos keep buffering? Here’s the fix

By Anthony Bouchard on Oct 21, 2016

I’m a big time YouTube user, and even though I have zippy fiber optic internet, it seems like there are still times when YouTube videos get stuck buffering instead of playing when I want to enjoy HD video streaming.

If you can relate, then you should take a few minutes to read this piece, because we’ll be talking about some common remedies for the annoying buffering problem. Read More


GPS not working on your iPhone? Try this

By Anthony Bouchard on Oct 14, 2016

Your iPhone’s GPS capabilities can be really useful, whether you’re using them to navigate to a special event, play Pokémon GO, or even to just grant your favorite apps your current location so they can do what they were made to do.

Of course, like all things, GPS can sometimes be flaky and it doesn’t always want to work right, causing headaches for you. Fortunately, there is something you can do about it. There are a number of troubleshooting steps you can take that might help your GPS work properly. Read More


Here’s how to force restart and enter DFU mode on the new iPhone 7 & 7 Plus

By Anthony Bouchard on Sep 19, 2016

Every so often, iPhones have a brain fart and you may have to force them to restart or use DFU mode to restore because they either stop responding or start behaving sporadically.

With the iPhone 7 and iPhone 7 Plus, which no longer have a Home “button,” there is a new process to force restart your device or enter DFU mode. These are both essential parts of any troubleshooting process, so it’s good to know how how to do them. Read More


iMessage bubble and screen effects not working in iOS 10? Try this

By Sébastien Page on Sep 15, 2016

One of the flagship features of iOS 10 is the new pack of bubble and screen effects you can use to give some pop to your messages. If you’re anything like me and my wife, this is the first thing you tried after installing iOS 10. But if you’re anything like me and my wife, you might have also ran into some problems where one of the devices was able to send effects, but not receive them. Read More


What to do if your Mac shows the wrong battery level

By Anthony Bouchard on Sep 6, 2016

All Macs with internal batteries have an indicator that appears in the Menu Bar. In rare circumstances, the indicator may not display the correct battery level.

In this piece, we’ll be talking about the various troubleshooting steps you should try to remedy this problem. Read More


Were you “forced” to start over after this weekend’s Pokémon GO update? Here’s the fix

By Anthony Bouchard on Aug 1, 2016

Following this weekend’s Pokémon GO game update from Niantic, many players who used their Google accounts to play have claimed that the update deleted their account data and forced them to start over by making a new account to play with.

If you were one of these people, this is a troubleshooting tutorial you’ll want to read, as your account data is probably still there and you may have made a new account by mistake after following the on-screen instructions. Read More


Problems jailbreaking iOS 9.3.3? Check these common mistakes

By Anthony Bouchard on Jul 25, 2016

Unless you’ve been living under a rock, you’ve probably heard the great news about Pangu releasing an official jailbreak for iOS 9.2-9.3.3 over the weekend. Despite the fact that it’s what we call a semi-untethered jailbreak around here, it’s still a fully-functional jailbreak.

On the other hand, lots of people seem to be having some issues jailbreaking their devices, so we’ll be talking about some of the common errors you might be making so you can try again and get your device jailbroken; finally! Read More


Tip: check your cell signal with the Received Signal Strength Indicator

By Anthony Bouchard on Jul 21, 2016

When you have an iPhone, your carrier’s signal strength can be one of the most important things that helps you decide which carrier to go with. In this tutorial, we’ll show you how to enter Field Test mode on your iPhone and display the RSSI value in the Status Bar, rather than the basic signal bar indicators. Read More


Apps stuck on “Installing…” on your Home screen? Try this

By Anthony Bouchard on Jun 15, 2016

It seems like at the worst times, iOS apps can sometimes glitch out in the middle of installation. When this happens, you might see the “Installing…” indicator on the app icon on your Home screen for ages, when the app’s installation should have already been completed.

Most of the time the fix is easy, but sometimes, things get a little more complicated. In this piece, we’ll talk about what you can do to rectify the situation of apps getting stuck in the infinite “Installing…” limbo. Read More


How to fix boot loop on a jailbroken iPhone or iPad with ‘No Substrate Mode’

By Anthony Bouchard on Jun 9, 2016

What happens when a jailbreak tweak bugs out on your device and ends up in a boot loop? Do you try to reboot the device to no avail? Do you take to the internet to ask how to fix it?

How about this: try booting into a form of booting up that Saurik calls ‘No Substrate Mode,’ then uninstall the faulty tweak.

In this piece, we’ll talk about how you can use No Substrate Mode, an under-used feature of jailbroken iPhone or iPad that can truly save you from losing your precious jailbreak when you’re unable to turn on your device. Read More


Got files that won’t delete from your Mac’s Trash? Here’s why

By Anthony Bouchard on Jun 8, 2016

Sometimes when emptying the Trash on your Mac, you may get error messages that tell you files you’re trying to delete are in use. When you’re looking to delete everything that’s in your Trash to free up some storage space, error messages are going to be the last thing you want to see.

In this piece, we’ll talk about why you’re getting these messages and how to get your Mac to free up the file so you can delete it safely. Read More


Notifications not forwarding to Apple Watch? Check these likely causes

By Anthony Bouchard on May 27, 2016

It’s a nice feeling when software works as it should, but that’s not always the case. In the case of the Apple Watch, notifications that are supposed to be tapping on your wrist may not work when you expect them to.

If you’re having problems with your Apple Watch not receiving the notifications your iPhone is putting out, then you’ll want to follow the steps in this piece to troubleshoot what’s going on and fix the problem. Read More


Why and how to safely eject media drives from your Mac

By Anthony Bouchard on May 26, 2016

Every time you connect an external peripheral to your Mac, such as an SD card, an external hard drive, or a USB flash drive to transfer files, you should safely eject it when you’re finished using it.

In this post, we’ll talk a little bit about why it’s important to follow this process, and we’ll also show you various ways of doing it. Read More


Facebook not loading on your iPhone? Try this

By Anthony Bouchard on May 25, 2016

I am a Facebook user, as I am sure many of you are too. With that being said, you may or may not be familiar with loading problems that can occur while using the social network via the free iOS app. In this troubleshooting tutorial, we’ll talk about some ways you can try to fix problems where the Facebook or Facebook Messenger app refuse to load. Read More


Can’t remove your payment info from your Apple ID? Here’s why

By Anthony Bouchard on May 24, 2016

Not everyone wants to have their credit card or debit card linked to their Apple ID. Some people are afraid of having their financial information tied to online merchants and digital content stores because of the unfortunate reality of identity theft and unauthorized purchases.

With that in mind, what should you do if you don’t want a credit card that you’ve already linked to your Apple ID to be there, but the ‘None’ payment method option isn’t showing for you?

We’ll talk about that in this post and explain why the option isn’t available to you. Read More


What to do when iTunes can’t locate your music files

By Anthony Bouchard on May 20, 2016

Have you ever had the problem where an exclamation point appears next to a song in iTunes when you try and play it? This is the last thing you want to deal with when you’re in the mood to listen to your jam, but fortunately, it’s usually a pretty easy thing to fix. In this tutorial, we’ll show you how to get around this problem and get iTunes to play your music once again. Read More


‘Hey Siri’ not working? Try these steps

By Anthony Bouchard on May 17, 2016

Hey Siri is an invaluable feature of Apple’s iOS devices that lets you invoke Siri without having to press any buttons.

Using nothing more than the device’s microphone, you can mutter the words “Hey Siri” from a distance, and Siri will instantly launch and wait for your command.

But what should you do if it’s not working as you’d expect it to? In this troubleshooting guide, we’ll go over a few things that could help you figure that out. Read More


App Store not loading? Try this

By Anthony Bouchard on May 16, 2016

I get those moments every so often where my iPhone or iPad likes to drag its feet when I launch the App Store app. When this happens, the screen just stays completely blank, and nothing seems to load despite being connected to a high-speed internet connection.

If you’ve ever been in a similar scenario where the App Store won’t load for you, or individual items in the App Store aren’t loading for you, there are a myriad of things that could be wrong.

In this piece, we’ll discuss what could be wrong and possible troubleshooting solutions you can take to get your App Store to load properly. Read More


Pop-ups in Safari on your Mac? Here’s what to do

By Anthony Bouchard on May 10, 2016

I hate pop-ups, and chances are, you probably do too. They’re not only a nuisance, but most of the time they’re also designed to get in your way to purposely try and scam you and get you to click on malicious material.

Safari in OS X comes with anti-pop-up measures, but those with malicious intent are always coming up with ways to get around those measures.

In this post, we’ll talk about what you can do in a scenario when you get these annoying pop-up messages on your Mac and why you might be getting them. Read More


Can’t sync your iPhone or iPad with iTunes? Try resetting your Lockdown folder

By Anthony Bouchard on May 9, 2016

Those who use iTunes on a regular basis to keep their iOS devices in sync with one another are probably familiar with the problems that can arise from using the software, whether it’s on a Mac or a PC.

If you’re having problems while trying to sync or back up your iOS devices, the problem could very much be with your computer’s Lockdown folder, and resetting it could resolve the problem.

In this tutorial, we’ll show you how to reset your iTunes Lockdown folder. Read More

Page 112345