How to fix crackly audio with AirPods or Beats Solo3 headphones

By Anthony Bouchard on Jan 13, 2017

New devices like Apple’s AirPods and Beats Solo3 headphones are among some of the simplest Bluetooth devices you can use with your iPhone, iPad, or Mac, thanks to the new pairing process that’s made possible by the proprietary W1 chip. But they’re not perfect.

As many of the early reviews have already pointed out, including the one published right here on iDB by my colleague Sebastien, AirPods are especially susceptible to what’s described as ‘cracking’ while audio is being streamed from your device to the receiver in the Bluetooth headphones. Read More

 

Resetting AirPods fixes charging case battery woes for some users

By Anthony Bouchard on Jan 2, 2017

Just last week, problem threads began to surface on Reddit suggesting that there was some sort of bug in Apple’s newfangled AirPods case that could cause premature battery drainage. While the number of people affected isn’t known, it goes without saying the issue was affecting a decent number of users and kicked up quite a bit of controversy.

It’s unknown if the problem is related to a software glitch simply displaying the incorrect battery percentage or if the battery inside the case is actually draining more quickly than it should be, but either way, seeing 30-50% drainage after a full charge and just a few hours of idle time is really getting under users’ skin. Read More

 

Error messages popping up from failed automatic iOS updates? Here’s the fix

By Anthony Bouchard on Dec 21, 2016

Your iPhone and/or iPad can perform over the air (OTA) software updates automatically during the night while you’re sleeping, so long as it’s connected to a power source and you’ve given it permission first. While this feature is incredibly convenient for anyone who doesn’t have the time to wait for software updates during the day, it can sometimes be problematic.

There are all kinds of error messages that might pop up, but one of the more common messages you may come across, especially on iOS 10 devices, will look a lot like the one you see above. In this piece, we’ll talk about troubleshooting steps you can take to fix various types of similar error messages once and for all and get your device up to date. Read More

 

iCloud Notes not syncing across devices? Try this

By Anthony Bouchard on Dec 19, 2016

Have you ever saved a note in the iOS Notes app and then expected to see it sync across all of your devices via iCloud only to find that it didn’t?

iCloud can be very finicky, especially when it comes to syncing your notes, and sometimes you have to take troubleshooting matters into your own hands to fix the problem. Read More

 

Personal Hotspot not working? Try this

By Anthony Bouchard on Dec 5, 2016

Personal Hotspot is an incredibly convenient feature that comes bundled into your iPhone; it lets you share your iPhone’s data connection with other devices, effectively transforming it into a wireless modem, as long as it has service from your carrier.

As convenient as it might be, it can sometimes come with headaches from not working as expected. In this piece, we’ll talk about some common troubleshooting steps for problems related to Personal Hotspot on your iPhone. Read More

 

What to do when your Mac displays the wrong time

By Anthony Bouchard on Nov 23, 2016

Have you ever ran into a scenario where your Mac displays the incorrect time? It can throw a lot of things out of whack across all of your apps.

Despite all the things that can go wrong when your Mac’s time is incorrect, it can be pretty easy to fix the problem. We’ll walk you through some possible fixes in this piece. Read More

 

Home Sharing not working? Try this

By Anthony Bouchard on Nov 21, 2016

Home Sharing is a useful feature you can use to stream your iTunes content from your computer’s iTunes library to up to five other computers, Apple TVs, and iOS devices in your household.

While it’s a useful feature, that’s not to say it works all the time. Small glitches or problems with your devices can cause the feature to not work properly, and we’ll be talking about common fixes for Home Sharing problems on your Apple TV and other Apple devices in this piece. Read More

 

Force quit not working on your Mac? Try this

By Anthony Bouchard on Nov 11, 2016

When an app is dragging its feet on your Mac, you can force quit the app and try opening it again and usually this clears the problem. On the other hand, there can sometimes be circumstances where even trying to force quit an app doesn’t seem to work. Bummer, right?

If you’re having trouble trying to force quit an app on your Mac, we’ve got some ideas you can try to kill that app and re-launch it. Read More

 

How to turn VoiceOver off

By Anthony Bouchard on Oct 24, 2016

Have you ever enabled VoiceOver on your iPhone or iPad either by accident or out of curiosity of what it was like and then had all the drama in the world trying to turn it back off again? Read More

 

YouTube videos keep buffering? Here’s the fix

By Anthony Bouchard on Oct 21, 2016

I’m a big time YouTube user, and even though I have zippy fiber optic internet, it seems like there are still times when YouTube videos get stuck buffering instead of playing when I want to enjoy HD video streaming.

If you can relate, then you should take a few minutes to read this piece, because we’ll be talking about some common remedies for the annoying buffering problem. Read More

 

GPS not working on your iPhone? Try this

By Anthony Bouchard on Oct 14, 2016

Your iPhone’s GPS capabilities can be really useful, whether you’re using them to navigate to a special event, play Pokémon GO, or even to just grant your favorite apps your current location so they can do what they were made to do.

Of course, like all things, GPS can sometimes be flaky and it doesn’t always want to work right, causing headaches for you. Fortunately, there is something you can do about it. There are a number of troubleshooting steps you can take that might help your GPS work properly. Read More

 

Here’s how to force restart and enter DFU mode on the new iPhone 7 & 7 Plus

By Anthony Bouchard on Sep 19, 2016

Every so often, iPhones have a brain fart and you may have to force them to restart or use DFU mode to restore because they either stop responding or start behaving sporadically.

With the iPhone 7 and iPhone 7 Plus, which no longer have a Home “button,” there is a new process to force restart your device or enter DFU mode. These are both essential parts of any troubleshooting process, so it’s good to know how how to do them. Read More

 

iMessage bubble and screen effects not working in iOS 10? Try this

By Sébastien Page on Sep 15, 2016

One of the flagship features of iOS 10 is the new pack of bubble and screen effects you can use to give some pop to your messages. If you’re anything like me and my wife, this is the first thing you tried after installing iOS 10. But if you’re anything like me and my wife, you might have also ran into some problems where one of the devices was able to send effects, but not receive them. Read More

 

What to do if your Mac shows the wrong battery level

By Anthony Bouchard on Sep 6, 2016

All Macs with internal batteries have an indicator that appears in the Menu Bar. In rare circumstances, the indicator may not display the correct battery level.

In this piece, we’ll be talking about the various troubleshooting steps you should try to remedy this problem. Read More

 

Were you “forced” to start over after this weekend’s Pokémon GO update? Here’s the fix

By Anthony Bouchard on Aug 1, 2016

Following this weekend’s Pokémon GO game update from Niantic, many players who used their Google accounts to play have claimed that the update deleted their account data and forced them to start over by making a new account to play with.

If you were one of these people, this is a troubleshooting tutorial you’ll want to read, as your account data is probably still there and you may have made a new account by mistake after following the on-screen instructions. Read More

 

Problems jailbreaking iOS 9.3.3? Check these common mistakes

By Anthony Bouchard on Jul 25, 2016

Unless you’ve been living under a rock, you’ve probably heard the great news about Pangu releasing an official jailbreak for iOS 9.2-9.3.3 over the weekend. Despite the fact that it’s what we call a semi-untethered jailbreak around here, it’s still a fully-functional jailbreak.

On the other hand, lots of people seem to be having some issues jailbreaking their devices, so we’ll be talking about some of the common errors you might be making so you can try again and get your device jailbroken; finally! Read More

 

Tip: check your cell signal with the Received Signal Strength Indicator

By Anthony Bouchard on Jul 21, 2016

When you have an iPhone, your carrier’s signal strength can be one of the most important things that helps you decide which carrier to go with. In this tutorial, we’ll show you how to enter Field Test mode on your iPhone and display the RSSI value in the Status Bar, rather than the basic signal bar indicators. Read More

 

Apps stuck on “Installing…” on your Home screen? Try this

By Anthony Bouchard on Jun 15, 2016

It seems like at the worst times, iOS apps can sometimes glitch out in the middle of installation. When this happens, you might see the “Installing…” indicator on the app icon on your Home screen for ages, when the app’s installation should have already been completed.

Most of the time the fix is easy, but sometimes, things get a little more complicated. In this piece, we’ll talk about what you can do to rectify the situation of apps getting stuck in the infinite “Installing…” limbo. Read More

 

How to fix boot loop on a jailbroken iPhone or iPad with ‘No Substrate Mode’

By Anthony Bouchard on Jun 9, 2016

What happens when a jailbreak tweak bugs out on your device and ends up in a boot loop? Do you try to reboot the device to no avail? Do you take to the internet to ask how to fix it?

How about this: try booting into a form of booting up that Saurik calls ‘No Substrate Mode,’ then uninstall the faulty tweak.

In this piece, we’ll talk about how you can use No Substrate Mode, an under-used feature of jailbroken iPhone or iPad that can truly save you from losing your precious jailbreak when you’re unable to turn on your device. Read More

 

Got files that won’t delete from your Mac’s Trash? Here’s why

By Anthony Bouchard on Jun 8, 2016

Sometimes when emptying the Trash on your Mac, you may get error messages that tell you files you’re trying to delete are in use. When you’re looking to delete everything that’s in your Trash to free up some storage space, error messages are going to be the last thing you want to see.

In this piece, we’ll talk about why you’re getting these messages and how to get your Mac to free up the file so you can delete it safely. Read More

 
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