Apple just scrapes past Amazon in JD Power’s tablet satisfaction survey

By Ed Sutherland on Sep 13, 2012

Apple’s iPad is once again ranked as the No. 1 tablet in the United States. However, the company’s lead over Amazon’s Kindle Fire is as razor-thin as its products. According to customer satisfaction researcher JD Power, Apple scored 848 points with Amazon close behind with 842 out of 1,000.

The Cupertino, Calif. firm can be thankful that US consumers found the iPad tops for performance and ease of use — categories heavily weighed in the survey — while Amazon hit it out of the ballpark in price, an area carrying just 16 percent of the final score… Read More

 

iPad expected to push HP into largest quarterly loss

By Ed Sutherland on Aug 20, 2012

Could HP become the Nokia of PCs? Although the largest PC seller in the US, HP is expected to announce record-breaking quarterly losses later this week. As Nokia never could adapt to a market now dominated by smartphones, HP foresees nearly $9 billion in losses – much from the runaway adoption of Apple’s iPad.

On word that PC sales in the US were down 12.7 percent during the second quarter, HP is expected to loose between $8.5 and $8.9 billion in stock value, according to the Associated Press. Meanwhile, record iPad sales are helping Apple become the world’s most valuable company… Read More