By Cody Lee on Jul 16, 2014
As expected, T-Mobile has announced that it plans to begin offering accessories under its equipment installment plan. The program, which initially launched last year, allows customers to purchase mobile devices [and now accessories] for $0 and small monthly payments spread out over two years.
The plan does not require a downpayment for qualified customers, and applies to all accessories priced between $69 and $250. Customers must be a T-Mobile subscriber, with a Simple Choice plan, and if the service is ever terminated, they’ll be required to pay the remaining monthly payments in full… Read More
By Cody Lee on Jul 7, 2014
Last month, T-Mobile confirmed that it will support iOS 8′s new Wi-Fi calling feature when the update officially launches this fall. And today, the feature went live for developers with T-Mobile iPhones in the just-released iOS 8 beta 3.
For those unfamiliar with Wi-Fi calling, it allows users to place phone calls [natively] from their device over a Wi-Fi network, instead of their cellular network. Benefits of the feature include better call quality and improved battery life… Read More
By Cody Lee on Jul 2, 2014
According to a new report, T-Mobile is set to begin allowing the purchase of accessories on EIPs (or equipment installment plans) later this month. Citing a leaked internal memo from the carrier, TmoNews says that the new option will be available on July 20th.
The move will enable customers to pick up their favorite accessories, such as Beats headphones or Bluetooth speakers, without having to pay a large sum of cash up front. As it does with smartphones, T-Mobile will split up the price into small, monthly payments… Read More
By Joe Rossignol on Jul 1, 2014
T-Mobile has been aggressively marketing its Uncarrier initiatives to prove that it cares about customers, but the Federal Trade Commission has published a new complaint that accuses the carrier of knowingly cramming bogus charges onto customers’ phone bills for years. The FTC claims that T-Mobile made hundreds of millions of dollars by knowingly placing charges for “premium” SMS subscriptions that, most often, were not authorized by customers… Read More
By Cody Lee on Jun 19, 2014
Rhapsody has updated its iOS client, bringing the app to version 3.1. The update brings about a few new features and improvements, but more importantly it adds support for the new unRadio service—Rhapsody’s joint venture with T-Mobile announced last night.
Among the new features is a song identification tool called TrackMatch, which allows users to identify and tag songs that are currently playing with a single tap. Rhapsody has also added Live Radio, enabling users to listen to live radio stations from around the world… Read More
By Cody Lee on Jun 18, 2014
T-Mobile has kicked off a press event in Seattle, Washington tonight that it is calling ‘Uncarrier 5.0.’ The provider has used similar uncarrier events in the past to announce industry-changing initiatives like ‘Jump’ and ‘No ETF fees,’ so that should tell you what we could see tonight.
John Legere has been on stage for a few minutes now, and has already made a number of announcements. Perhaps the biggest one we’ve heard thus far is a new program called ‘Test Drive,’ which will allow customers to borrow an iPhone 5s free for a week to test out T-Mobile’s network… Read More
By Cody Lee on Jun 4, 2014
Bloomberg is reporting this afternoon that Sprint and T-Mobile are getting very close to reaching a deal for acquisition. The outlet says that the purchase, if agreed upon, will be made in about 50% stock and 50% cash, but there’s no word yet on price.
Sprint has been rumored to be interested in T-Mobile for months now. The carrier, which was recently taken over by Japan’s SoftBank, has been impressed with the ‘uncarrier’ movement, and a buyout will make it more of a threat to AT&T and Verizon…
By Cody Lee on May 29, 2014
Somewhere during the craziness of Apple confirming the Beats acquisition deal yesterday, T-Mobile announced that it will be hosting a media event next month. The carrier sent out invitations for an Uncarrier 5.0 event, to be held in Los Angeles on June 18.
The invite, posted above, reads ‘we don’t play it safe and sound,’ but offers few clues on what T-Mobile is going to announce. In previous ‘Uncarrier’ events, however, the company has addressed various parts of the wireless business that most annoy consumers… Read More
By Cody Lee on May 2, 2014
T-Mobile is looking to bring the iPhone to its MetroPCS brand in the near future, according to a report from Recode. The outlet recently spoke with the carrier’s Chief Marketing Officer Mike Sievert, who said that they are “very interested in that,” and they think that customers would be as well.
It took T-Mobile several years to officially carry Apple’s flagship smartphone, due to its higher-priced subsidy and other stringent requirements. And that may prove to be even more of a challenge with Metro, as many of its subscribers many not have the money or credit to finance the device… Read More
By Cody Lee on May 1, 2014
According to a new report from Bloomberg, Sprint is preparing to acquire T-Mobile this summer. It’s a rumor we’ve heard before, but the outlet says that the carrier has met with a number of banks, and plans to make a serious bid as early as June.
SoftBank and Deutsche Telekom, which own majority stakes in Sprint and T-Mobile respectively, are said to be in ‘active discussions’ over the buyout and possible CEO prospects. And unsurprisingly, T-Mobile’s John Legere is the leading candidate… Read More
By Cody Lee on Apr 2, 2014
In a rare, but perhaps not-so-surprising move, BlackBerry announced late last night that it will not renew the T-Mobile (US) license to sell its products when it expires later this month, effectively ending the 10 year (or longer) partnership between the two companies.
The announcement comes after a spat broke out between the sides following the carrier’s iPhone offer that suggested BlackBerry users trade-in their phones for Apple handsets. T-Mobile tried to reconcile the matter with the Canadian firm, but it obviously didn’t work…. Read More
By Cody Lee on Mar 26, 2014
Folks with an iPhone on T-Mobile might be interested to hear that there’s a new hacked carrier update available that promises a number of enhancements. It was created by the same folks who brought us that slew of carrier update hacks for Sprint, Verizon and AT&T iPhone models last summer.
This time around, the developers say that the modded update includes a variety of things like boosted data speeds and signal reception (depending on your location). It also adds several native T-Mobile features to your iPhone like the ability to view account balance, texts sent and other usage info… Read More
By Cody Lee on Mar 13, 2014
T-Mobile announced today that it has plans to upgrade its entire 2G/EDGE network to 4G LTE. The carrier, which is the fourth largest in the US, says it hopes to be halfway complete with the upgrade by the end of 2014 and expects to be substantially complete by the middle of next year.
The promise to quickly bring its network up to speed with its competitors should help appease customers, who complain of lower speeds in rural and suburban areas. While T-Mobile currently has LTE in many major US cities, a lot of its coverage map is still made up of EDGE and HSPA… Read More
By Cody Lee on Mar 9, 2014
T-Mobile announced this weekend that it would be making some changes to its existing Simple Choice plans. All of the plan options will now include more data and unlimited international texting from the US, in addition to unlimited domestic talk, text and data.
Pricing tiers still start at $50 per month, except now you get a full 1GB of LTE data at this price, instead of just 500MB. And it goes on from there. You now get 3GB of unthrottled LTE data for $60 per month, instead of 2.5GB, and you get 5GB for $70 per month… Read More
By Cody Lee on Feb 20, 2014
BlackBerry users on T-Mobile who want to upgrade to a new device will now receive $250 towards the purchase of any BlackBerry phone, or $200 toward any other smartphone. The deal follows backlash from both BB loyalists and CEO John Chen regarding a recent promo offer.
For those that missed it, T-Mobile sent out an email to its BlackBerry-using customers suggesting they switch to an iPhone 5s. Loyal BB users took to Twitter to voice their outrage at the insulting offer and BlackBerry’s Chen penned a blog post calling the whole thing “inappropriate.”
And here’s how T-Mobile has decided to respond… Read More
By Cody Lee on Feb 19, 2014
It looks like T-Mobile’s targeted iPhone offer didn’t just upset BlackBerry fans. The Canadian handset-maker’s CEO John Chen says that he and his team are also outraged, especially since their long-time business partner didn’t contact them beforehand.
For those that missed it, T-Mobile has been sending out iPhone promos with the text “great offer for BlackBerry users,” and it caused quite the backlash on Twitter and other social networks from loyal fans. Here’s what Chen had to say about the ordeal… Read More
By Cody Lee on Feb 16, 2014
TmoNews is reporting that T-Mobile plans to make some changes to its early upgrade program ‘Jump’ in the near future. The site says that the carrier will soon get rid of the 6 month waiting period, essentially allowing customers to upgrade their devices as often as they want.
But don’t get too excited yet. In addition to eliminating its equipment upgrade waiting periods, T-Mobile is also going to raise the amount that customers have to pay off before they can trade in their device for a new one to 50%, or half of their old handset’s full retail price… Read More
By Cody Lee on Jan 22, 2014
Over the past 9 months or so, T-Mobile has been calling itself the “Uncarrier.” It’s a marketing strategy, for sure, buts it’s certainly been living up to the moniker by dropping contracts, offering free international data, and waving early termination fees for new customers.
But this morning the company announced its most un-carrier move to date: Mobile Money. That’s right, T-Mobile is getting into the personal banking business with a new service that combines a branded prepaid Visa card, a smartphone app, and a no-fee checking account… Read More
By Cody Lee on Jan 8, 2014
Last month, T-Mobile’s John Legere hinted that his company was planning another ‘uncarrier’ event. The outspoken CEO sent out a tweet saying something like “time to eliminate another customer pain point? Time for Uncarrier 4?”
Well three weeks have gone by and we haven’t really heard anything else from Legere on the matter, until just a few minutes ago when he took the stage at T-Mobile’s CES event. As promised, he dropped another ‘uncarrier’ bombshell…
By Cody Lee on Dec 18, 2013
Get ready US carriers and subscribers, it looks like T-Mobile is about to introduce another game-changer. The company’s outspoken CEO John Legere tweeted out this morning that it’s time for them to ‘eliminate another customer paint point.’
He followed the comment by teasing ‘Uncarrier4,’ which is believed to be an upcoming media event T-Mobile is planning to make some sort of announcement. In the past, the carrier has held ‘Uncarrier’ events to unveil things like its Jump plan… Read More