Support

AppleCare+ can now be bought up to 12 months after purchasing your iPhone

As first noted by MacRumors, Apple now lets you buy extended warranty coverage for your iPhone up to twelve months after your device purchase.

Previously, customers had up to 60 days following an iPhone purchase to buy an extended AppleCare+ coverage for their phone. This information, originally provided by “multiple people familiar with the matter”, has been subsequently confirmed by a senior AppleCare advisor and other sources.

Apple Support app now available in 22 countries and 13 languages

Following its November 2016 debut in The Netherlands and subsequent U.S. launch the following month, Apple’s dedicated Support app for iPhone, iPad and iPod touch has now expanded to more countries.

As first noted by MacRumors, the free of charge software is now available for download in 22 countries and features support for thirteen languages.

Latest macOS 10.12.2 beta fixes MacBook Pro graphics glitches, says Apple’s Federighi

An annoying graphics glitching issue that some owners of the new MacBook Pro are seeing should become a thing of the past when macOS 10.12.2 Sierra software update releases for public consumption, according to a purported email message from Apple’s software boss Craig Federighi.

Portland-based MacRumors forum member Dennis reportedly received a reply from Federighi after asking Tim Cook via email about the reported glitches, which range from screen tearing and broken textures to brightly colored flickering and checkerboard patterns to issues with translucency, transparent graphics and other visual artifacts.

Some new MacBook Pros are shutting down repeatedly and unexpectedly

Some proud owners of the new MacBook Pro with TouchBar are reportedly seeing their notebooks shut down repeatedly and unexpectedly. According to a report from Jeff Porten of TidBits, the problem might be related to external hard drives connected to the notebook through its Thunderbolt 3/USB-C ports.

Apple declined comment. This is yet another in a series of teething issues that have been plaguing early adopters of the new MacBook Pro. Just a few days ago, for example, some MacBook Pro owners reported an annoying graphics glitching issue.

Apple: more iPhone 6s units suffering from random shutdowns, software update may fix it

Apple has clarified in a new support document on its Chinese website that random shutdowns that have been plaguing some customers may affect more iPhone 6s models than previously thought, saying a software update may fix the issue on units outside of iPhone 6s devices which were manufactured between September and October 2015 and for which it’s offering a free battery replacement program.

As first noted by Gizmodo, Apple wrote it needed additional diagnostic data to determine the exact cause of the problem.

Apple: unexpected iPhone 6s battery shutdowns caused by a manufacturing issue

Two weeks ago, Apple issued a global battery replacement program to address a problem where some iPhone 6s handsets manufactured between September and October 2015 may unexpectedly shut down (see if your phone is eligible for a free battery via Apple’s web tool).

While the company originally did not say why these devices are shutting down when the battery indicator drops below the 30 percent mark, MacRumors points us to a message posted in a support document on Apple’s website in China which blames the problem on a manufacturing issue.

Here is how to find out if your iPhone 6s is eligible for a free battery replacement

After launching a repair program two weeks ago for iPhone 6s devices experiencing unexpected shutdowns due to a faulty battery, Apple has now updated its support document with a web tool that lets you check if your iPhone 6s is eligible for a free battery, MacRumors reported Thursday. You only need to enter your device’s serial number to see if you’re eligible for a battery replacement service.

How’s your battery life after updating your iPhone to iOS 10.1.1?

Many people are complaining about poor battery life after deploying the latest iOS 10.1.1 software update on their iPhone, which released for public consumption on October 31 and squashed bugs where Health data couldn’t be viewed for some users.

Aside from this, it seems that iOS 10.1.1 is also causing some iPhones to shut down abruptly when the battery charge falls below a certain percentage, according to a thread on Apple’s support forums that at post time had thirteen pages.