Refurbished

How to check if an iPhone is new, refurbished, or a replacement unit

Icon of a confused man next to an iPhone asking if it's new

There are no external indicators on an iPhone or iPad that reveal whether it's fresh out of the box, refurbished, or a replacement provided by Apple through a service request. In this guide, we'll show you how to discern between brand new iPhones, refurbished models, replacement units, and even devices customized with Apple's laser engraving.