A year ago, screenshots and information leaked concerning Apple’s dedicated iPhone app designed to consolidate users’ support, repair and troubleshooting needs in the palm of their hand. Last evening, a brand new Apple Support app launched on the App Store in The Netherlands ahead of its presumed staggered rollout around the world.
With it, owners of iPhone, iPad and iPod touch devices can explore their support options, schedule repair appointments, manage AppleCare services and more.
Speaking of lawsuits, a Dutch court has reportedly ruled in favor of a woman who took it upon herself to drag Apple to court over offering to replace her damaged iPhone 6 Plus with a refurbished rather than a brand new handset. This is Apple’s standard policy in many markets, including where I live.
Recently, I took my iPhone 6s to a store over a faulty Home button and instead of servicing it they decided to give me a refurbished handset.
A judge in Amsterdam, however, was unimpressed and has ordered that Apple refund the plaintiff the full price she paid for her device.
Personal Pickup, a handy option which makes it easy for customers to order an Apple product online and have it delivered a few hours later to a specific retail store for pickup, is now available in the following major markets within the European Union: France, Germany, Italy, the Netherlands, Spain and Sweden, as first reported by German blog Macerkopf.de.
As Apple gears up to launch the iPhone 6s and iPhone 6s Plus in an additional 40 countries this coming Friday, October 9, in-store reservations for the new handsets have gone live through Apple’s Reserve and Pickup program in Belgium, Italy, Spain, Sweden, Switzerland and the Netherlands, MacRumors reported this morning.
These six European countries are part of Apple’s second wave of iPhone 6s launch. Apple has said that the new iPhones will be available in a total of over 130 countries by the end of the year.
After introducing nine new markets to its three-dimensional Flyover view in its in-house mapping service earlier this month, Apple has now brought 3D aerial imagery along with virtual city tours to three new locations across Europe.
Specifically, customers who live in the city of Strasbourg, Dijon or Millau in France, Hungary’s Budapest, Sweden’s Malmö or in the city of Rotterdam located in the Netherlands are now able to enjoy a highly-detailed 3D representation of their city or take a City Tour.
Based on a pair of screenshots of the iOS 7 Music app shared on Twitter, it seems that The Netherlands has made it on Apple’s list of upcoming iTunes Radio markets in Europe as one Dutch user reports the Radio tab randomly appearing and disappearing on his device.
Last we heard, Apple was gearing up to expand the service to the United Kingdom following a meeting its iAd director had with London-based ad agencies.
The Cupertino company even banned London-based iTunes Radio rival, a service called Bloom.fm, from its iAd advertising network…
A month after the educational concept of schools based on the iPad was first unveiled, the first seven ‘Steve JobsSchools’ have opened in the Netherlands. The Apple iPad is central to the groundbreaking educational effort, creating a “virtual school” with standard iOS apps tailored to meet the needs of students, parents and teachers.
While two of the schools expect to see the iPad replace text books, school schedules and traditional courses for all grades, the majority will initially start with early learners, according to the foundation promoting the effort…
Nearly a dozen schools will open in August in the Netherlands, the educational day centered around the products produced by the late Apple CEO Steve Jobs. In what creators call ‘Steve Jobs schools,’ children 4-12 years old will use iPads in place of textbooks and the role of teacher is turned into a ‘learning coach,’ according to a German magazine.
These concept schools also replace the usual structured classroom with learning tied to students’s individual learning pace. Still, educators insists children in the schools won’t always be in front of screens, allowing kids to be kids…
Following a major security vulnerability that let attackers reset your Apple ID password using only your email address and date of birth, Apple responded in March by fixing the iForgot hole and bolstering Apple ID account security with an optional new two-step verification process for Apple ID accounts in the United States, United Kingdom, Australia, Ireland, and New Zealand.
Today, the company has started to roll out the feature to nearly a dozen additional countries, including Canada, Russia and Brazil…