Apple issues an apology for iTunes/iCloud downtime, blames outage on internal DNS error

By Christian Zibreg on Mar 11, 2015

Chances are you’ve by now realized that Apple’s content stores and other iCloud services are experiencing widespread downtime.

Earlier this morning, Twitter lit up with complaints from users around the world who reported being unable to download apps, music, movies, TV shows and books, as well as buy in-app content, with some even unable to sign in to online service like iCloud Mail.

In an official statement issued to CNBC, Apple’s apologized for inconveniencing customers and said the multi-hour outage is caused by “an internal DNS error” at the firm. As you could imagine, they’re scrambling to produce a fix.

UPDATE: following what became an eleven-hour long outage, the App Store and iTunes services are now back online. Read More


App Store, Mac App Store iTunes/iBooks Store and other iCloud services experiencing outage

By Christian Zibreg on Mar 11, 2015

If you’re unable to update your apps or buy books and music on Apple’s content stores, you’re not alone — there’s trouble in iCloud. Apple’s App Store, Mac App Store, iTunes Store and iBooks Store services have been experiencing widespread outage for straight six hours now.

At first, the company’s iCloud Status Page would not acknowledge the downtime. Earlier this morning, the company refreshed the dashboard which now shows the App Store, Mac App Store, iTunes Store and iBooks Store as being unavailable “for all users”.

UPDATE: following what became an eleven-hour long outage, the App Store and iTunes services are now back online. Read More


Disney’s Movies Anywhere out for Android, makes cross-platform movies a reality

By Christian Zibreg on Nov 4, 2014

In a somewhat ironic twist of fate, Disney is helping blur the lines between Apple’s and Google’s respective ecosystems with Tuesday’s release of its Movies Anywhere app for Android, now available free of charge in the U.S. Google Play Store. That’s right, the app now lets folks buy and enjoy Disney content on both iOS and Android devices.

The movie-curating app debuted as an iOS exclusive in February 2014 with support for free streaming of any Disney, Pixar and Marvel content previously purchased from Apple’s iTunes Store. Any of the 450 Disney movies you bought using the app would immediately register as purchased inside the iTunes Store.

Now that Disney Movies Anywhere is available for both iOS and Android, not only can you watch your Disney movies across Apple’s and Google’s platforms, but also purchase any Disney, Pixar or Marvel Universe movie on Google Play and have it available on iOS and vice versa. Read More


iTunes has the Dark Knight trilogy for $15 and other movie deals

By Cody Lee on Nov 4, 2014

Heads up movie lovers and Batman fans, the iTunes Movie Store is offering a great deal on the popular Dark Knight trilogy. For a limited time, you can get all three movies: Batman Begins, The Dark Knight and The Dark Knight Rises in HD for just $14.99.

Given that $15 is typically the standalone price tag for each of these movies, the promotion will net you a savings of $30. The three films, which star Christian Bale, come highly recommended too, with all of them rated an 85% or higher on Rotten Tomatoes. Read More


iTunes has all 7 Saw movies for $30 and other Halloween deals

By Cody Lee on Oct 30, 2014

With Halloween coming up tomorrow, Apple has discounted a number of horror movies in its iTunes Store down to $9.99. It’s also added Saw: The Complete Collection to its Movie Bundles section, which includes all 7 movies from the popular franchise for just $29.99.

Given that each Saw movie typically sells for $12.99, this deal is a savings of more than $60. But if you’re not a fan of the Jigsaw killer, there are plenty of other notable movies on sale, including genre classics such as Poltergeist, The Shining, and The Blair Witch Project. Read More


Apple revamps iTunes Store in iTunes 12 ahead of OS X Yosemite launch

By Cody Lee on Oct 10, 2014

Apple has rolled out a revamped version of its desktop iTunes Store to iTunes 12 today. Folks with access to the developer preview or public beta of OS X Yosemite should see the new storefront with various changes including cleaner, flatter design elements.

As you can see in the image above, Apple has axed the 3D rotating carousel of featured content in favor of a new card-style layout. There’s also no longer a backdrop shadow behind the album art, or in the navigation buttons, and the fonts have been changed. Read More


iTunes offering big discounts on TMNT, Stanley Kubrick movie bundles

By Cody Lee on Aug 9, 2014

If you’ve ever listened to one of our weekly podcasts, Let’s Talk iOS or Let’s Talk Jailbreak, you know that I love a good deal, and this morning I’ve got a few of them to share with you involving iTunes movie bundles. For a limited time, you can pick up 3 TMNT movies and 7 Stanley Kubrick films at a deep discount.

The first bundle includes all 3 original Teenage Mutant Ninja Turtles movies—the live action ones from the early 90’s—in HD for just $14.99. The second offers up 7 classic films from Stanley Kubrick, one of the greatest and most influential directors of all time, in HD for just $39.99. That’s less than $6 per movie… Read More


iOS 7: the ultimate iTunes Store guide

By Jeff Benjamin on Apr 26, 2014

Interested in making a digital media purchase on your iPhone? The iTunes Store app is your primary portal for doing so. The iTunes Store app is a stock application that is installed by default on every iOS device. It allows you to make digital media purchases for a variety of media types.

The iTunes Store app works in tandem with the stock Music app and the stock Videos app to provide users with a rich digital media experience. Check inside for details covering the ins and outs of this long running stock application. Read More


How to set up an iTunes and App Store allowance

By Sébastien Page on Apr 19, 2014

I recently found out there is a feature in iTunes that allows you to set up an allowance for someone to have access to a pre-determined amount of money to spend each month in the iTunes Store, App Store, or iBooks Store.

A perfect illustration of this feature would be the case where parents would be able to set up an allowance for their kids. This way, kids have access to a credit they can spend each month, either on apps, movies, musics, books, etc.

In this post, I will show you how to set up an iTunes allowance so you can send a monthly iTunes Store credit to anyone… Read More


Breaking Bad fans not happy with the way iTunes handles final season

By Cody Lee on Aug 12, 2013

AMC’s hit TV show Breaking Bad, starring Bryan Cranston, returned last night for the highly anticipated second half of its final season (5). I wasn’t able to find specific numbers, but it’s believed that the premier could have broken several ratings records.

But while cable viewers turned out in droves, many iTunes users were met with disappointment when they logged in to view the episode. As it turns out, folks who purchased a Season Pass for the first half of the season don’t get access to the second half… Read More


Apple acknowledges that the iTunes Store is down for some users [updated]

By Cody Lee on Aug 7, 2013

If you’re having trouble downloading music, or otherwise accessing the iTunes Store, you’re not alone. A number of users have taken to Twitter to report that the digital content front is down, and Apple itself has now acknowledged the problem.

As of about 11:30 am this morning, Apple’s system status page shows that the iTunes Store is down, with the issue affecting ‘some users.’ A detailed timeline on the page shows the outage has lasted over an hour and is affecting iTunes purchases… Read More


Apple slashes a bunch of love songs to 69 cents in Valentine’s Day iTunes promo

By Christian Zibreg on Feb 6, 2013

Hot on the heels of announcing 25 billion song purchases since the iTunes Store’s inception nearly a decade ago, today Apple of California has conveniently kicked off a fitting Valentine’s Day love music promotion.

The company has discounted some of its most popular love songs, which now cost 69 cents a piece. These music tracks span genres and decades, from artists like Aerosmith, Celine Dion, James Taylor, Kenny Chesney and Whitney Houston, to name a few… Read More


Apple announces 25 billion iTunes songs sold

By Christian Zibreg on Feb 6, 2013

Just in time for Valentine’s Day $0.69 love music sale, Apple this morning issued a press release announcing that music lovers have downloaded more than 25 billion songs from the iTunes Store. The company’s song sales now average to 15,000 tracks downloaded per minute. The iTunes Store opened for business on April 28, 2003 and its catalog is now over 26 million songs strong. Remember that it was only back in September 2012 that Apple announced 20 billion iTunes song purchases.

With the recent addition of 56 new markets, music on iTunes is now available for sale in 119 countries. And with the recent Apple TV 5.2 software update, owners of Apple’s $99 set-top box can now see upcoming songs when playing music, choose what plays next and access their previously purchased songs from iCloud, right on their television set… Read More


Google had 5 of 6 top mobile apps in 2012

By Ed Sutherland on Jan 24, 2013

Although Apple did not make it into the top six mobile apps in 2012, Apple Maps prevented Android-maker Google from capturing all six positions, according to Internet research firm comScore. As it is, the Mountain View, California search firm captured five of the six slots, it’s Google Maps mobile app falling to No. 2 after briefly being dropped by Apple.

Social media giant Facebook claimed the number one spot in a list of top apps for 2012, pushing Google Maps into second place, Internet researchers announced Thursday. CEO Mark Zuckerberg might consider sending Apple a thank-you note, as the iOS Maps debacle is now seen as the reason for Facebook overcoming its rival… Read More


Apple officially launches iTunes Music Store in 56 new countries

By Cody Lee on Dec 4, 2012

Yesterday we reported that the iTunes Music Store had gone live in Russia, Turkey and a handful of other countries. The rollout came just one day before Apple’s rumored iTunes event in Moscow.

But as it turns out, the Music expansion is much bigger than we originally thought. Apple published a press release last night announcing that it’s rolling out iTunes Music to 56 new countries… Read More


iTunes Music Store goes live in Russia, Turkey and other countries

By Cody Lee on Dec 3, 2012

Earlier today, we passed along a report that Apple was going to be holding an iTunes event in Moscow tomorrow to celebrate the launch of its music store in Russia. Rumors have been circulating for some months now that iTunes Music was on its way to the country, and it appears they were dead on. Ahead of tomorrow’s event, users in Russia are seeing the iTunes Music Store populate… Read More


iTunes ranks among the world’s largest media companies

By Cody Lee on Dec 3, 2012

Apple revolutionized the music industry when it first introduced the iTunes Music Store back in 2003. At the time, people were either spending $10-$15 for a CD, or pirating their music from a p2p service like BearShare. And iTunes came in and changed all that.

Since then, Apple has really turned the Store into a media empire. It added TV shows in 2005, movies in 2006, apps in 2008 and then books and magazines shortly after. Today, Apple’s iTunes business ranks among some of the world’s largest media companies… Read More


Apple to artists: iTunes 11 ‘is about to be released within the next days’

By Christian Zibreg on Nov 21, 2012

Last we heard, Apple delayed iTunes 11 until end of November because the team needs more time “to get it right”. With nine days until the deadline, Apple has now emailed record labels and artists, asking them to upload pictures and galleries of their artists to iTunes for use in the new Music Store layout that will debut with iTunes 11. The company specifically warned content owners that iTunes 11 “is about to be released within the next days”, indicating it’s about to hit the deadline… Read More


Poor translation irritates iTunes Store users in Hong Kong

By Christian Zibreg on Jul 5, 2012

Apple has gotten lost in translation with last month’s launch of the iTunes Store and iTunes Match in twelve new Asian territories.

Specifically, user in Hong Kong are complaining over ugly translation woes, especially with Apple’s versions of song and album titles in the store’s music section… Read More


Rumor: App Store, iTunes Store and iBookstore getting facelift and Facebook integration

By Christian Zibreg on Jun 1, 2012

Corroborating iDB’s scoop that all Apple’s apps which ship with iOS software are about to get a major overhaul in iOS 6, the latest chatter in the rumor mill now has it that Apple at WWDC is launching redesigned front-ends for the App Store, iTunes Store and iBookstore.

As for the new look, you can probably expect the App Store, iTunes Store and iBookstore apps to adopt that sexier silver appearance.

But wait, there’s more to this redesign than meets the eye… Read More

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