App updates not showing up in iTunes? I’m in the same boat!

By Christian Zibreg on Dec 16, 2013

I’ve noticed this morning that app updates stopped showing up in desktop iTunes on Mac and Windows. It’s interesting that the App Store on my iPhone, iPod touch and iPad devices still notifies me of available updates like before. For instance, tapping the Updates tab in the App Store storefront app on iDevices shows all of the available updates.

Not so much in desktop iTunes, unfortunately.

Individual app updates are still available by visiting an app’s page in iTunes and hitting the Update button, they just won’t show up in the Updates tab section section. Twitter says a growing number of users are now experiencing this hiccup, with early reports of the issue dating as far back as a week ago… Read More

 

Some users finding Touch ID’s accuracy fades with time

By Cody Lee on Dec 5, 2013

Over the past several weeks, I’ve noticed that the accuracy of the Touch ID feature on my iPhone 5s has been slowly getting worse. Where the sensor used to recognize my registered fingerprint(s) almost instantly, it now takes two or three tries.

And it looks like I’m not the only one with this issue. A number of users have come forward reporting similar accuracy problems, and of course there’s [several] lengthy Apple support threads full of folks complaining. So, is Touch ID going bad?

Read More

 

Some early adopters complaining about screen burn-in on their Retina iPad mini

By Christian Zibreg on Nov 15, 2013

An unknown portion of the first batch of Retina iPad minis coming out of assembly line is apparently plagued with the screen retention problem, reports from disgruntled users claim. Every Apple product launch is marred with teething issues, though this one is more than skin-deep. As we reported, Korea’s ETNews blamed the issues last week on production woes with Sharp-made IGZO Retina panels.

Manufacturing issues have apparently prompted Apple to negotiate with Samsung Display for the supply of 7.9-inch Retina screens starting next year, as Samsung’s display-making unit “was the first to solve the technological problem”. At the heart of the issue is malfunctioning of Sharp’s thin-film transistor screen technology… Read More

 

Apple admits some iPhone 5s units exhibit battery woes due to ‘manufacturing issue’

By Christian Zibreg on Oct 29, 2013

In a rare but not entirely unprecedented response, Apple’s gone on the record Tuesday with The New York Times (of all publications) to admit that a fairly limited number of iPhone 5s units may be plagued with lower than expected battery life and slow charging issues due to what the company attributed to an unspecified “manufacturing issue”.

This isn’t your typical teething problem fixable in software: Apple has said it will provide owners of the affected phones with a replacement unit. Here’s Apple’s full statement on the matter… Read More

 

Some iPhone 5s owners plagued with blue screen of death

By Christian Zibreg on Oct 8, 2013

In the past week or so, we have been inundated with numerous tips about an apparent issue with Apple’s iWork productivity suite running on the iPhone 5s.

Folks have been emailing us about their top-end iPhone abruptly restarting each time they’d fired up Apple’s Pages, Numbers or Keynote app.

Digging deeper, the problem raises its ugly head not just with iWork but some third-party apps as well. I’m just scatter-shooting here, but this could be due to the iPhone 5s’s A7 chip and the transition to 64-bit computing.

Sure enough, a quick hop over to Apple’s support forums revealed a thread with similar complaints where the iPhone 5s goes into a blue screen prior to respringing – hence the Blue Screen of Death moniker.

As this issue continues to persists, I though you should know about how it manifests itself and tell you about a band-aid solution. Apple of course is cleverly keeping mum on the matter and is yet to respond with a software fix for the glitch. Read on… Read More

 

Some users complaining of inaccurate iPhone 5s sensors

By Cody Lee on Oct 3, 2013

Heads up iPhone 5s owners: have you noticed that your Compass app readings are a little bit off? Don’t worry, you’re not alone. It seems a number of users are complaining of inaccurate sensors on Apple’s latest handset.

More specifically, users have noticed that both their compass and inclinometers on their 5s devices are consistently off by a noticeable margin. The latter appears to be incorrect by 2 degrees, while the former is off by 8-10… Read More

 

Schools complain of iPad web filter issues after iOS 7 update

By Cody Lee on Oct 3, 2013

Apple’s been making a big push into education in recent months, updating iTunes to allow users under the age of 13 and touting new features in iOS 7. It says the update makes it ‘easier for institutions to put devices in the hands of students.’

But for many schools with student iPads deployed, the update is actually making things more difficult. Various educators across the US are reporting that iOS 7 has left their devices unfiltered when accessing the Internet away from school… Read More

 

Apple says it’s aware of iMessage issue and is working on a fix

By Cody Lee on Oct 2, 2013

Since the release of iOS 7 last month, users have been complaining of issues activating iMessage. What’s more, out of those who have been able to activate the service, some have been experiencing problems sending and receiving messages.

Well the good news is, Apple is aware of a glitch in the new firmware that is causing the disruption of iMessage activity and is working on it. The company tells The Wall Street Journal a fix will be available in an upcoming software update… Read More

 

How to fix intermittent iMessage and FaceTime activation issues

By Christian Zibreg on Oct 1, 2013

Judging by a growing thread on Apple’s support forums, an unknown portion of people seem to be experiencing issues activating FaceTime and/or iMessage after upgrading their iPhone, iPod touch or iPad to iOS 7. On top of that, some of  those who’ve successfully activated the services complain about not being able to send or receive messages, iMessage not falling back to SMS, being able to receive messages but not media and more.

Turns out a few remedies exist to help fix these woes so I’ve included them for your convenience right after the break… Read More

 

Multiple iCloud services are down, all over again

By Christian Zibreg on Aug 22, 2013

In what’s quickly becoming a worrisome pattern for Apple, a number of iCloud services are down as of this morning. The iMessage system is acting up (all over again), as are Photo Streams, Documents in the Cloud, Backup services and iPhoto Journals, according to Apple’s iCloud Status Page.

The downtime started at around 12:30am Eastern / 9:30pm Pacific. None of the services have been restored as of post time.

As things stand now, the affected users have been unable to access the aforementioned services for more than ten straight hours. Fortunately, only a small percentage of users appear to have been affected by Apple’s ongoing cloud woes… Read More

 

Massive outage affects one in three iMessage users

By Christian Zibreg on Jul 9, 2013

We thought Apple by now has figured its customers have come to expect better than this, but here we go again: in a massive outage earlier today, the company’s messaging service for iOS and Mac devices went offline for nearly one-third of its installed user base, by Apple’s own admission.

Now, I know iCloud now has more than 300 million accounts (Tim Cook labeled it “the fastest growing cloud service ever” at WWDC last month). Likewise, I’m aware that with 800 billion iMessages sent and more than 7.5 trillion push notifications received, Apple no doubt has the scale and computing power to drive iMessage.

But something seems to be amiss here. The more I think of it, the more I tend to be bothered by the frequency and sheer reach of these outages. At the very least, I’m beginning to question Apple’s ability to cope with such an exponential growth of its cloud service… Read More

 

iOS 7 lets you secretly take screenshots in apps like Snapchat

By Cody Lee on Jun 25, 2013

There’s been a lot of talk over the past 24 hours about the many changes in beta 2 of iOS 7. Apple seeded the update to developers yesterday morning, and there’s already been a number of new features and enhancements discovered.

But tonight an alteration was uncovered in the firmware that’s been around since the first release. It’s not clear yet whether it’s by accident or design, but something in iOS 7 has broken the screenshot detection in apps like Snapchat… Read More

 

Old iPhone bug continues to drop last word from some iMessages

By Christian Zibreg on Apr 26, 2013

As if the now regular outages weren’t enough, an old and utterly bizarre bug continues to plague Apple’s iMessage service, one that deletes the last word of certain texts and iMessages.

The issue actually raised its ugly head last December, but blew up recently as many disgruntled users took to Twitter to complain about the hiccup. The problem appears to manifest itself with certain phrases and certain words only.

Exhibit A: sending someone “I could be the next Obama” followed by a trailing space could result in “Obama” being hidden from the received message. Instead of “Obama”, the recipient gets a big blank space where “Obama” should be. Likewise, sending “The best prize is a surprise” could similarly result in “surprise” being dropped on the recipient’s side… Read More

 

Apple reportedly returned 5-8M iPhones to Foxconn due to quality issues

By Cody Lee on Apr 22, 2013

When Apple introduced the iPhone 5 last fall, it made sure to mention its complex manufacturing process. “Never before have we built a product with this extraordinary level of fit and finish,” Jony Ive said during a video on the handset.

The extra effort has obviously paid off, as the iPhone 5 has been very popular with consumers. But it’s also causing problems for Foxconn, Apple’s manufacturing partner, who continues to struggle with the device’s intricate production methods… Read More

 

Chpwn and other developers hit with iMessage DoS attack

By Cody Lee on Mar 30, 2013

Over the past few days, several well-known iOS and jailbreak developers have reported that they’ve been hit with an iMessage DoS, or denial of service, attack. The attacks feature a series of spam messages that end up crashing the iMessage app.

The list of affected developers include Sn0wBreeze creator iH8sn0w, Zephyr creator Chpwn, and others. And the perpetrator has been tracked to a Twitter account involved in selling things like provisioned UDIDs and Siri proxy servers… Read More

 

Amazon fixes Kindle iOS bug that could wipe your book library

By Christian Zibreg on Feb 27, 2013

In addition to refreshing its Cloud Player software with a brand new iPad interface and other features, online retailer Amazon last night pushed an update to its Kindle client for the iPhone, iPod touch and iPad.

Hopefully you haven’t had a chance to hit the Update button yet, because Kindle version 3.6.1 for iOS has a nasty bug which will delete your entire book library on your device. Of course, all your purchases are still safely available in the Amazon cloud.

The company has acknowledged as much in the app’s release notes on iTunes. “There is a known issue with this update,” the note reads. “If you are an existing Kindle for iOS user, we recommend you do not install the update at this time”. There, you have been warned. The company issued a statement confirming that it’s come up with a fix and a new version is underway.

UPDATE: Kindle version 3.6.2 has just gone live on the App Store, fixing the account deregistering glitch… Read More

 

Another iOS 6.1 trick to bypass the Lock screen

By Christian Zibreg on Feb 25, 2013

So what’s up with Apple and the iPhone’s Lock screen? I mean, the various Lock screen vulnerabilities have persisted in iOS since the first passcode flaw was discovered in iOS 2.0 – and that was way back in July of 2008. And now, in addition to a simple passcode bypass trick a YouTube user detailed on Valentine’s Day, another method of circumventing the Lock screen passcode has been discovered and highlighted in a video above… Read More

 

iOS 6.1.2 coming soon to fix Exchange, Lock screen vulnerabilities

By Christian Zibreg on Feb 15, 2013

Official fixes for both the battery-draining Exchange bug and the potentially dangerous Lock screen vulnerability that lets anyone bypass your passcode are likely to arrive as part of iOS 6.1.2, a maintenance update that should be released for public consumption before month’s end, according to a German blog with a somewhat accurate record of Apple reporting… Read More

 

Apple responds to the iOS 6.1 Lock screen glitch, says a fix is underway

By Christian Zibreg on Feb 14, 2013

Earlier this morning iDB warned you of a newly discovered security flaw in the recently released iOS 6.1 software. It’s not the end of the world, but it isn’t dismissible either as intruders can easily gain access to your iPhone and potentially compromise your data using a simple trick.

In a nutshell, in order to exploit the vulnerability one simply has to make and immediately cancel an emergency call on the Lock screen and then hold down the Sleep/Wake button twice. But worry not, privacy buffs, says Apple. The Cupertino company is aware of the issue, a solution is being worked on and a fix will be pushed in a future iOS software update. There, feeling better now? Read More

 

Apple says fix for iOS 6.1 Exchange bug is on the way

By Cody Lee on Feb 14, 2013

Last week, we reported that a number of users were complaining of poor device performance and battery life after updating to iOS 6.1. Apple fixed part of the problem, releasing an update for 4S users who were experiencing 3G connectivity issues.

But for many, a nasty Exchange bug still remains, causing iOS 6.1 devices to continuously loop when syncing a recurring calendar meeting invitation, thus crippling battery life and performance. The good news, though, is that a fix is on the way… Read More