By Christian Zibreg on Mar 25, 2016
As we reported, numerous users took to Apple’s support forums to complain that some owners of older iPhone and iPad devices saw their hardware bricked after updating to the recently released iOS 9.3 firmware. Apple has since detailed the problem in a support document on its website and pulled the software update for select devices.
Today, the company has re-released iOS 9.3 for those devices. The new build of iOS 9.3 for the iPad 2 has version number “13E236” versus the now defunct iOS 9.3 build “13E234” for the iPhone and “13E233” for the iPad, as per 9to5Mac’s Chance Miller. Read More
By Christian Zibreg on Mar 7, 2016
iOS has been hit with another strange bug which causes users to receive ghost emails from 1969 and 1970 that cannot be deleted.
As some Reddit users have discovered, an error with the mail server not downloading the headers correctly appears to be causing some iPhone owners to receive undeletable ‘null’ emails dated back to December 31, 1969 or January 1, 1970.
It’s unclear if this issue is related to the infamous ‘January 1, 1970’ bug which can brick some devices and that Apple has fixed in the forthcoming iOS 9.3 software update. We have reached out to Apple asking them to comment on the new issue and will report if we receive a reply. Read More
By Christian Zibreg on Feb 19, 2016
Apple has extended a repair program to fix MacBook Pro notebooks that are plagued with video issue until December 31, 2016, reveals an updated support document on the company’s website. The MacBook Pro Repair Extension Program for Video Issues, as it’s officially referred to as, was originally scheduled to expire on February 27, 2016.
A small percentage of 15 and 17-inch MacBook Pro models sold between February 2011 and February 2013 may display distorted or scrambled video on the computer screen, show no video on the inbuilt screen or external display or the machine may restart unexpectedly. Read More
By Christian Zibreg on Feb 19, 2016
The official launch of Apple Pay in China didn’t go as smoothly as hoped as a lot of users faced problems trying to link their credit cards to their accounts. According to local reports collected by Mashable, Apple may have underestimated the demand from China as its servers struggled to keep up with a huge rush of people trying to sign up for the service. Read More
By Christian Zibreg on Feb 15, 2016
A newly published support document from Apple, which was first discovered by German blog Apfelpage.de, has acknowledged an issue where any 64-bit iPhone could be bricked by setting the date back to a specific time, causing it to fail to boot properly and requiring a physical repair to put the device back into working order.
According to the document, a permanent fix for the problem will be released as part of a future software update. Meanwhile, the affected iPhone owners are advised to contact Apple Support. Read More
By Christian Zibreg on Feb 11, 2016
According to a post on Reddit and reports out of China, it is possible to brick an iPhone by setting the date back to a specific time.
I wasn’t brave enough to test it myself, but the post claims the bug only affects 64-bit iOS devices.
It would seem that changing the device’s Date & Time values to a specific point in time would cause it to fail to boot properly.
Basically, it gets bricked and stuck at the Apple logo boot image. Neither DFU mode nor restoring from a backup would bring a bricked device back to life as a physical repair is required to put it back into working order. Read More
By Christian Zibreg on Feb 10, 2016
An annoying issue pertaining to broken Twitter links, which has persisted in Safari for Mac since November 2015, has been fixed in the third beta of the forthcoming OS X 10.11.4 El Capitan software update, according to user reports on the Apple Support Communities forums.
The “Safari can’t open the page because the server where this page is located is not responding” error page no longer appears when clicking shortened “t.co” Twitter links with the secure HTTPS protocol in Safari and third-party apps like Tweetbot. Read More
By Christian Zibreg on Feb 1, 2016
Some Apple Music subscribers are experiencing issues with the music search feature this morning, as first noted by MacRumors. The issue appears to exhibit itself when searching for new music in the Music app on the iPhone, iPod touch and iPad devices. At post time, the iCloud status webpage did not indicate there was a problem with Apple Music but Apple is usually slow to report problems with online services on that page. Read More
By Christian Zibreg on Jan 28, 2016
Apple on Thursday announced a voluntary recall of AC wall plug adapters designed for use in Argentina, Australia, Brazil, Continental Europe, New Zealand and South Korea that shipped with Mac and certain iOS devices between 2003 and 2015 and were also included in the Apple World Travel Adapter Kit.
“In very rare cases, affected Apple two-prong wall plug adapters may break and create a risk of electrical shock if touched,” notes the company. Read More
By Christian Zibreg on Jan 25, 2016
Jokers on Twitter are tweeting out links to a new prank webpage that, when clicked, will crash your iPhone, iPod touch, iPad or Mac, or cause the device to become unresponsive.
As Gizmodo explains, the aptly named website CrashSafari.com uses just four lines of code to crash Safari for iOS and OS X by running a script which adds thousands of characters per second into the address bar, causing Safari to overload its memory.
In the case of the Mac, you’ll see the beach ball spinning and your computer will become unresponsive. On the iPhone, iPod touch or iPad, Safari will hang and start heating up your phone until it reboots itself. Read More
By Christian Zibreg on Jan 23, 2016
If you prefer to browse your Twitter timeline in Safari for Mac, you must have noticed the irritating issue where the browser won’t resolve shortened “t.co” links, resulting in an error message informing you that “Safari can’t open the page because the server where this page is located is not responding”.
What’s really surprising is that this persistent Safari bug, which basically renders most Twitter links unreadable, has been around since last November, as evidenced by the Apple Support Communities.
According to an Apple engineer, a fix has been identified but it’s unclear when an OS X software update, or a Safari patch, that would squash the bug might be issued. Read More
By Christian Zibreg on Jan 18, 2016
Has the battery percentage indicator been acting up lately on your iPhone 6s or iPhone 6s Plus? If so, you’re not alone: this is a known issue, according to Apple’s newly published support document.
“If you change the time on your iPhone 6s or iPhone 6s Plus manually or change time zones when traveling, you might notice that the battery percentage doesn’t update,” reads the document.
Apple is aware of the problem and working hard to deliver a permanent fix. Read More
By Christian Zibreg on Jan 4, 2016
Have you experienced an annoying hiccup in the App Store where it shows that one or more apps need updating but you can’t actually apply the updates? Or perhaps the App Store’s icon on your iPhone, iPod touch or iPad’s Home screen is showing a badge even though you’ve just successfully downloaded all app updates?
I first noticed this odd behavior back in the summer and thought it was a temporary problem that would get fixed soon, but it persisted. As it turns out, this is a caching issue that can be easily circumvented with a simple, cool trick. Read More
By Christian Zibreg on Nov 19, 2015
Following reports from iPad Pro owners who have been complaining about the device becoming unresponsive after being charged for a lengthy period of time, which typically occurs during overnight charging, Apple has now acknowledged the issue and confirmed it’s working on a permanent fix.
In the meantime, the company has provided an interim fix that it says will temporarily restore normal operation after the iPad Pro becomes unresponsive. Read More
By Christian Zibreg on Nov 16, 2015
A couple of threads are currently growing on Reddit and the Apple Support Communities forums, with a significant number of lucky owners of the iPad Pro complaining that their device becomes unresponsive after being charged for a lengthy period. This typically occurs during overnight charging.
The annoying issues causes the device to require a hard restart to restore functionality. Apple had not commented on the hiccup publicly at the time of this writing, and almost certainly will not. Read More
By Christian Zibreg on Nov 12, 2015
As first spotted by Tweetbot developer Paul Haddad, some Mac owners are being forced to download and reinstall apps on their computer following what appears to be a security glitch in the Mac App Store.
The affected users are seeing a message saying that their app has been damaged and cannot be opened, with the prompt advising folks to download the app again from the Mac App Store.
Here’s what you can do about it. Read More