Law firm moving forward with class action lawsuit over ‘Error 53’ iPhone bricking

By Christian Zibreg on Feb 12, 2016

Seattle-based law firm Pfau Cochran Vertexes Amala (PCVA) has decided to follow through with plans to drag Apple to court over software safeguards in iOS which have been specifically designed to render iPhone 6 and iPhone 6 Plus handsets inoperable after unauthorized Touch ID and Home button repairs.

As first noted by AppleInsider yesterday, the pending class action lawsuit was filed with with the United States District Court for the Northern District of California, alleging the Cupertino firm has “gone too far” in employing the extreme measure of bricking users’ handsets without any advance warning. Read More

 

Don’t try this at home: iPhones apparently getting bricked after date is set back to a specific time

By Christian Zibreg on Feb 11, 2016

According to a post on Reddit and reports out of China, it is possible to brick an iPhone by setting the date back to a specific time.

I wasn’t brave enough to test it myself, but the post claims the bug only affects 64-bit iOS devices.

It would seem that changing the device’s Date & Time values to a specific point in time would cause it to fail to boot properly.

Basically, it gets bricked and stuck at the Apple logo boot image. Neither DFU mode nor restoring from a backup would bring a bricked device back to life as a physical repair is required to put it back into working order. Read More

 

Latest El Capitan beta has fixed Safari’s mishandling of shortened Twitter “t.co” links

By Christian Zibreg on Feb 10, 2016

An annoying issue pertaining to broken Twitter links, which has persisted in Safari for Mac since November 2015, has been fixed in the third beta of the forthcoming OS X 10.11.4 El Capitan software update, according to user reports on the Apple Support Communities forums.

The “Safari can’t open the page because the server where this page is located is not responding” error page no longer appears when clicking shortened “t.co” Twitter links with the secure HTTPS protocol in Safari and third-party apps like Tweetbot. Read More

 

Error 53: Apple could get sued over iPhone bricking

By Christian Zibreg on Feb 9, 2016

‘Error 53,’ the infamous cryptic message that appears on an iPhone after iOS 9 renders the device inoperable due to an unauthorized Home button repair, is attracting attention of top law firms which are reportedly considering taking Apple to court over the snafu, reports The Guardian.

“At least one firm of US lawyers said it hopes to bring a class action against the technology giant on behalf of victims whose £500 phones have been rendered worthless by an Apple software upgrade,” the British paper said. Read More

 

Error 53: Apple warns iOS 9 bricks iPhone 6 in case of unauthorized Touch ID repair

By Christian Zibreg on Feb 5, 2016

The Guardian on Friday reported that unauthorized third-party repairs to the iPhone 6’s Touch ID Home button will brick the device as soon as iOS 9 is installed. Of course, we all know that using an unauthorized repair service not only voids warranty but puts oneself at risk of having a sub-par component that isn’t sanctioned by Apple.

But is deliberate bricking really necessary here? Should users be inconvenienced just because they trusted someone to change their phone’s Touch ID button or the cable connecting the Home button to the logic board? According to Apple, this is a security-related feature of iOS 9. Read More

 

Some Apple Music subscribers experiencing issues with music search feature on iOS

By Christian Zibreg on Feb 1, 2016

Some Apple Music subscribers are experiencing issues with the music search feature this morning, as first noted by MacRumors. The issue appears to exhibit itself when searching for new music in the Music app on the iPhone, iPod touch and iPad devices. At post time, the iCloud status webpage did not indicate there was a problem with Apple Music but Apple is usually slow to report problems with online services on that page. Read More

 

Apple issues a recall of AC wall plug adapters in some countries, announces exchange program

By Christian Zibreg on Jan 28, 2016

Apple on Thursday announced a voluntary recall of AC wall plug adapters designed for use in Argentina, Australia, Brazil, Continental Europe, New Zealand and South Korea that shipped with Mac and certain iOS devices between 2003 and 2015 and were also included in the Apple World Travel Adapter Kit.

“In very rare cases, affected Apple two-prong wall plug adapters may break and create a risk of electrical shock if touched,” notes the company. Read More

 

This prank webpage will crash your iPhone, iPad and Mac

By Christian Zibreg on Jan 25, 2016

Jokers on Twitter are tweeting out links to a new prank webpage that, when clicked, will crash your iPhone, iPod touch, iPad or Mac, or cause the device to become unresponsive.

As Gizmodo explains, the aptly named website CrashSafari.com uses just four lines of code to crash Safari for iOS and OS X by running a script which adds thousands of characters per second into the address bar, causing Safari to overload its memory.

In the case of the Mac, you’ll see the beach ball spinning and your computer will become unresponsive. On the iPhone, iPod touch or iPad, Safari will hang and start heating up your phone until it reboots itself. Read More

 

Safari for Mac not resolving Twitter’s shortened “t.co” links? Apple’s identified a fix.

By Christian Zibreg on Jan 23, 2016

If you prefer to browse your Twitter timeline in Safari for Mac, you must have noticed the irritating issue where the browser won’t resolve shortened “t.co” links, resulting in an error message informing you that “Safari can’t open the page because the server where this page is located is not responding”.

What’s really surprising is that this persistent Safari bug, which basically renders most Twitter links unreadable, has been around since last November, as evidenced by the Apple Support Communities.

According to an Apple engineer, a fix has been identified but it’s unclear when an OS X software update, or a Safari patch, that would squash the bug might be issued. Read More

 

Apple investigating iPhone 6s battery percentage issue, offers temporary fix

By Christian Zibreg on Jan 18, 2016

Has the battery percentage indicator been acting up lately on your iPhone 6s or iPhone 6s Plus? If so, you’re not alone: this is a known issue, according to Apple’s newly published support document.

“If you change the time on your iPhone 6s or iPhone 6s Plus manually or change time zones when traveling, you might notice that the battery percentage doesn’t update,” reads the document.

Apple is aware of the problem and working hard to deliver a permanent fix. Read More

 

App Store acting up and not showing updates correctly? Try this workaround…

By Christian Zibreg on Jan 4, 2016

Have you experienced an annoying hiccup in the App Store where it shows that one or more apps need updating but you can’t actually apply the updates? Or perhaps the App Store’s icon on your iPhone, iPod touch or iPad’s Home screen is showing a badge even though you’ve just successfully downloaded all app updates?

I first noticed this odd behavior back in the summer and thought it was a temporary problem that would get fixed soon, but it persisted. As it turns out, this is a caching issue that can be easily circumvented with a simple, cool trick. Read More

 

Apple provides interim fix for iPad Pro sluggishness after long charge

By Christian Zibreg on Nov 19, 2015

Following reports from iPad Pro owners who have been complaining about the device becoming unresponsive after being charged for a lengthy period of time, which typically occurs during overnight charging, Apple has now acknowledged the issue and confirmed it’s working on a permanent fix.

In the meantime, the company has provided an interim fix that it says will temporarily restore normal operation after the iPad Pro becomes unresponsive. Read More

 

Many iPad Pro owners are complaining about unresponsiveness after long charge

By Christian Zibreg on Nov 16, 2015

A couple of threads are currently growing on Reddit and the Apple Support Communities forums, with a significant number of lucky owners of the iPad Pro complaining that their device becomes unresponsive after being charged for a lengthy period. This typically occurs during overnight charging.

The annoying issues causes the device to require a hard restart to restore functionality. Apple had not commented on the hiccup publicly at the time of this writing, and almost certainly will not. Read More

 

Mac App Store authentication glitches forcing users to reinstall apps

By Christian Zibreg on Nov 12, 2015

As first spotted by Tweetbot developer Paul Haddad, some Mac owners are being forced to download and reinstall apps on their computer following what appears to be a security glitch in the Mac App Store.

The affected users are seeing a message saying that their app has been damaged and cannot be opened, with the prompt advising folks to download the app again from the Mac App Store.

Here’s what you can do about it. Read More

 

Some users are complaining about Touch ID issues after updating to iOS 9.1

By Christian Zibreg on Nov 6, 2015

A growing number of iPhone and iPad users are taking to Apple’s Support Communities forums to complain about slow or unreliable Touch ID performance after applying Apple’s iOS 9.1 software update to their devices.

In addition to slow response times and unreliable performance, other issues plaguing an unknown number of users include Touch ID stopping working altogether on their iOS 9.1 devices. Read More

 

No, it’s not just you; the iTunes Store is experiencing issues [Updated]

By Jeff Benjamin on Oct 13, 2015

If you’re having problems downloading apps or installing updates from the App Store, you’re not alone. I am not able to download apps or install updates, and another colleague has verified the same. Also, if you check Apple’s system status page, you’ll see where the iTunes Store is experiencing issues.

This issue appears to be affecting iTunes Store, App Store, and Mac App Store purchases and updates. Best advice? Just be patient until Apple gets things resolved. Read More

 

Some of the previously pulled apps and games now returning to App Store’s Purchased history

By Christian Zibreg on Oct 9, 2015

Many of the iPhone and iPad applications that have vanished from users’ Purchased histories are now returning to the App Store, TouchArcade reports, suggesting the whole brouhaha was but a glitch in the App Store.

Not all of the pulled games have returned, however, though some classics like Ngmoco’s games and Tony Hawk Pro Skater 2 can now be re-downloaded through the App Store’s Purchased tab again. Read More

 

iOS 9.0.2 fixed vulnerability that allowed Lock screen access to photos and contacts

By Christian Zibreg on Oct 1, 2015

iOS 9.0.2 has patched a potentially disturbing vulnerability which allowed malicious users who have access to your device to use Siri from the Lock screen in order to browse your photos and contacts.

According to Apple’ official iOS 9.0.2 release notes, the software has fixed the issue which allowed access to photos and contacts on a locked device by “restricting options offered on a locked device.”

The vulnerability was left unpatched in iOS 9.0 and iOS 9.0.1 and affected the iPhone 4s and later, fifth-generation iPod touch and later and iPad 2 and later. Read More

 

Some Skype users experiencing issues with calling and messaging, Microsoft working on a fix

By Christian Zibreg on Sep 21, 2015

Are you plagued with various Skype issues, such as the inability to place VoIP calls, update your status or send instant messages? Are all of your Skype contacts showing as offline? Don’t worry, you’re not alone.

According to a support document published Monday morning, many people are reporting issues with Skype status and calling and Microsoft is working on a fix.

“We’re doing everything we can to fix this issue and hope to have another update for you soon,” the company wrote. “Thank you for your patience as we work to get this incident resolved.” Read More

 

Stay away from new Mailbox for Mac update: it’s full of bugs and breaks support for Mavericks

By Christian Zibreg on Aug 19, 2015

It’s been more than two years since cloud-storage startup Dropbox acquired the popular iOS email client Mailbox, and a full twelve months have passed since a public beta of Dropbox for Mac launched, and the software still hasn’t dropped the beta flag.

As a matter of fact, those among you who use Mailbox as your daily driver should hold on upgrading to the most recent release as it breaks compatibility with Macs running OS X Mavericks while introducing a host of new problems, as first reported by The Next Web. Read More