Multiple iCloud services are down, all over again

By Christian Zibreg on Aug 22, 2013

In what’s quickly becoming a worrisome pattern for Apple, a number of iCloud services are down as of this morning. The iMessage system is acting up (all over again), as are Photo Streams, Documents in the Cloud, Backup services and iPhoto Journals, according to Apple’s iCloud Status Page.

The downtime started at around 12:30am Eastern / 9:30pm Pacific. None of the services have been restored as of post time.

As things stand now, the affected users have been unable to access the aforementioned services for more than ten straight hours. Fortunately, only a small percentage of users appear to have been affected by Apple’s ongoing cloud woes… Read More


Massive outage affects one in three iMessage users

By Christian Zibreg on Jul 9, 2013

We thought Apple by now has figured its customers have come to expect better than this, but here we go again: in a massive outage earlier today, the company’s messaging service for iOS and Mac devices went offline for nearly one-third of its installed user base, by Apple’s own admission.

Now, I know iCloud now has more than 300 million accounts (Tim Cook labeled it “the fastest growing cloud service ever” at WWDC last month). Likewise, I’m aware that with 800 billion iMessages sent and more than 7.5 trillion push notifications received, Apple no doubt has the scale and computing power to drive iMessage.

But something seems to be amiss here. The more I think of it, the more I tend to be bothered by the frequency and sheer reach of these outages. At the very least, I’m beginning to question Apple’s ability to cope with such an exponential growth of its cloud service… Read More


iOS 7 lets you secretly take screenshots in apps like Snapchat

By Cody Lee on Jun 25, 2013

There’s been a lot of talk over the past 24 hours about the many changes in beta 2 of iOS 7. Apple seeded the update to developers yesterday morning, and there’s already been a number of new features and enhancements discovered.

But tonight an alteration was uncovered in the firmware that’s been around since the first release. It’s not clear yet whether it’s by accident or design, but something in iOS 7 has broken the screenshot detection in apps like Snapchat… Read More


Old iPhone bug continues to drop last word from some iMessages

By Christian Zibreg on Apr 26, 2013

As if the now regular outages weren’t enough, an old and utterly bizarre bug continues to plague Apple’s iMessage service, one that deletes the last word of certain texts and iMessages.

The issue actually raised its ugly head last December, but blew up recently as many disgruntled users took to Twitter to complain about the hiccup. The problem appears to manifest itself with certain phrases and certain words only.

Exhibit A: sending someone “I could be the next Obama” followed by a trailing space could result in “Obama” being hidden from the received message. Instead of “Obama”, the recipient gets a big blank space where “Obama” should be. Likewise, sending “The best prize is a surprise” could similarly result in “surprise” being dropped on the recipient’s side… Read More


Apple reportedly returned 5-8M iPhones to Foxconn due to quality issues

By Cody Lee on Apr 22, 2013

When Apple introduced the iPhone 5 last fall, it made sure to mention its complex manufacturing process. “Never before have we built a product with this extraordinary level of fit and finish,” Jony Ive said during a video on the handset.

The extra effort has obviously paid off, as the iPhone 5 has been very popular with consumers. But it’s also causing problems for Foxconn, Apple’s manufacturing partner, who continues to struggle with the device’s intricate production methods… Read More


Chpwn and other developers hit with iMessage DoS attack

By Cody Lee on Mar 30, 2013

Over the past few days, several well-known iOS and jailbreak developers have reported that they’ve been hit with an iMessage DoS, or denial of service, attack. The attacks feature a series of spam messages that end up crashing the iMessage app.

The list of affected developers include Sn0wBreeze creator iH8sn0w, Zephyr creator Chpwn, and others. And the perpetrator has been tracked to a Twitter account involved in selling things like provisioned UDIDs and Siri proxy servers… Read More


Amazon fixes Kindle iOS bug that could wipe your book library

By Christian Zibreg on Feb 27, 2013

In addition to refreshing its Cloud Player software with a brand new iPad interface and other features, online retailer Amazon last night pushed an update to its Kindle client for the iPhone, iPod touch and iPad.

Hopefully you haven’t had a chance to hit the Update button yet, because Kindle version 3.6.1 for iOS has a nasty bug which will delete your entire book library on your device. Of course, all your purchases are still safely available in the Amazon cloud.

The company has acknowledged as much in the app’s release notes on iTunes. “There is a known issue with this update,” the note reads. “If you are an existing Kindle for iOS user, we recommend you do not install the update at this time”. There, you have been warned. The company issued a statement confirming that it’s come up with a fix and a new version is underway.

UPDATE: Kindle version 3.6.2 has just gone live on the App Store, fixing the account deregistering glitch… Read More


Another iOS 6.1 trick to bypass the Lock screen

By Christian Zibreg on Feb 25, 2013

So what’s up with Apple and the iPhone’s Lock screen? I mean, the various Lock screen vulnerabilities have persisted in iOS since the first passcode flaw was discovered in iOS 2.0 – and that was way back in July of 2008. And now, in addition to a simple passcode bypass trick a YouTube user detailed on Valentine’s Day, another method of circumventing the Lock screen passcode has been discovered and highlighted in a video above… Read More


iOS 6.1.2 coming soon to fix Exchange, Lock screen vulnerabilities

By Christian Zibreg on Feb 15, 2013

Official fixes for both the battery-draining Exchange bug and the potentially dangerous Lock screen vulnerability that lets anyone bypass your passcode are likely to arrive as part of iOS 6.1.2, a maintenance update that should be released for public consumption before month’s end, according to a German blog with a somewhat accurate record of Apple reporting… Read More


Apple responds to the iOS 6.1 Lock screen glitch, says a fix is underway

By Christian Zibreg on Feb 14, 2013

Earlier this morning iDB warned you of a newly discovered security flaw in the recently released iOS 6.1 software. It’s not the end of the world, but it isn’t dismissible either as intruders can easily gain access to your iPhone and potentially compromise your data using a simple trick.

In a nutshell, in order to exploit the vulnerability one simply has to make and immediately cancel an emergency call on the Lock screen and then hold down the Sleep/Wake button twice. But worry not, privacy buffs, says Apple. The Cupertino company is aware of the issue, a solution is being worked on and a fix will be pushed in a future iOS software update. There, feeling better now? Read More


Apple says fix for iOS 6.1 Exchange bug is on the way

By Cody Lee on Feb 14, 2013

Last week, we reported that a number of users were complaining of poor device performance and battery life after updating to iOS 6.1. Apple fixed part of the problem, releasing an update for 4S users who were experiencing 3G connectivity issues.

But for many, a nasty Exchange bug still remains, causing iOS 6.1 devices to continuously loop when syncing a recurring calendar meeting invitation, thus crippling battery life and performance. The good news, though, is that a fix is on the way… Read More


New iOS 6.1 Lock screen flaw compromises your iPhone

By Christian Zibreg on Feb 14, 2013

The iOS Lock screen bug has reared its ugly head again. This time around, the security exploit isn’t as straightforward as a 2011 issue which let intruders bypass your iPad’s Lock screen using a Smart Cover. In a nutshell, this new exploit discovered by a YouTube user involves making and immediately canceling an emergency call and holding down the Sleep/Wake button twice.

As detailed in a video above by The Verge, the method enables an intruder to bypass the unlock feature on the Lock screen and gain immediate access to your private stuff, including iMessages, FaceTime, photos and more. The flaw is iOS 6.1-specific and since it involves using the emergency calling feature, it’s likely that iPads and iPod touches are not susceptible. Go past the break for more information… Read More


Australian authorities again warn of inaccuracies in Apple Maps

By Cody Lee on Feb 13, 2013

Last December, Police in Victoria, Australia issued a warning regarding Apple’s new Maps app in iOS 6, after several travelers became lost and stranded in a National Park due to poor directions. The advisory added insult to injury after Apple had taken months of criticism over the service.

Well, they’re back at it today. Officials in Victoria, Australia are again warning users of Maps’ inaccuracies, claiming that problems with the software are making it difficult to determine where fires are located in the city’s Country Fire Authority bushfire information app ‘FireReady…’ Read More


Microsoft details band-aid fixes for iOS 6.1 Exchange bug

By Christian Zibreg on Feb 12, 2013

Apple yesterday fixed 3G and reliability issues with the iOS 6.1.1 firmware update for iPhone 4S users, but a bug with Microsoft’s Exchange email service persists. First noticed in the iOS 6.1 software update, it kills your battery and AOL thought it was sever enough to temporarily disable the ability to manage meetings on company-issued devices. Theories abound that an Exchange server glitch is causing poor device performance and battery life and Microsoft just issued a support document providing workarounds for the bug… Read More


Apple posts iOS 6.1.1 firmware fixing iPhone 4S reliability, 3G issues

By Christian Zibreg on Feb 11, 2013

Right on cue, Apple has rushed out the new iOS 6.1.1 firmware update to the iPhone 4S owners to fix 3G connectivity issues, enterprise problems and quite possibly squash a few reliability related bugs. iPhone 4S owners can apply an over-the-air update by going to Settings > General > Software Update. Of course, if you’re already jailbroken, do not update to iOS 6.1.1 until it becomes clear whether or not it breaks the jailbreak… Read More


Apple said to be rushing iOS 6.1.1 to address 3G and enterprise issues

By Cody Lee on Feb 11, 2013

Over the past week or so, several users have come forward complaining about issues with iOS 6.1. Vodafone has actually told its iPhone 4S owners not to update to the software due to the problems, and AOL Corporate has had to turn off some Exchange services.

Well it looks like Apple is working to get these bugs fixed as soon as possible. A new report out this morning claims that carriers have already completed testing of iOS 6.1.1, and the 23MB firmware will be available in the near future as an over-the-air update… Read More


Poll: 3G, battery and overheating issues on iOS 6.1?

By Christian Zibreg on Feb 10, 2013

Like any software release, the January 28 iOS 6.1 firmware update did fix some known bugs, but also has introduced a new set of issues. Specifically, the update is said to contain a bug that affects your iPhone’s battery life and 3G performance.

The battery inefficiencies could be related to an Exchange bug, clever people at AOL have learnt). Quick searches on the Apple Support Communities forum for iOS 6.1 battery and iOS 6.1 3G clearly prove these issues are more widespread than originally thought. While some people are seeing their iPhone 5 battery life dropping after updating to iOS 6.1, others are bitching about overheating issues.

To make matters worse, Vodafone advised its UK customers against upgrading to iOS 6.1 until Apple fixes 3G hiccups, which include the occasional difficulty in connecting to the network to make or receive calls or texts or connecting to the mobile Internet.

What are you seeing? Read More


iOS 6.1 battery problems may be related to Exchange bug

By Cody Lee on Feb 9, 2013

Yesterday, we reported that Vodafone UK has been sending out text messages to its iPhone 4S subscribers, warning them not to upgrade to iOS 6.1. The update is said to contain a bug that affects the handset’s 3G performance, and subsequently its battery life.

But the issue appears to be more widespread than that. We’ve received a number of comments from readers, that aren’t in the UK and don’t have a 4S, that are seeing similar battery life problems. And it’s been discovered that Exchange might just be the culprit… Read More


Vodafone UK warns iPhone 4S owners not to upgrade to iOS 6.1 due to 3G bug

By Cody Lee on Feb 8, 2013

Vodafone UK subscribers with an iPhone 4S who haven’t upgraded to iOS 6.1 may want to hold off on doing so. The carrier is currently sending out text messages to customers stating that there’s a bug in the new firmware.

According to the warning, the issue has to due with 3G performance. Apparently 4S users on Vodafone UK have been experiencing problems with both cell service and battery life since updating to the latest version of iOS… Read More


iOS discovered to be saving deleted iMessage attachments

By Cody Lee on Feb 6, 2013

This is kind of odd. It’s recently been discovered that iOS has been holding on to deleted SMS and iMessage attachments. The software stores all attachments in the Library/SMS/Attachments directory, and when they’re erased from Messages, they’re supposed to be erased there too.

But as many folks have pointed out, that doesn’t seem to be the case. One user in particular, on a quest to determine what the ‘Other’ category listed in his device storage consisted of, found that the directory contained thousands of sub-folders with images he was sure he had deleted… Read More