By Cody Lee on Dec 13, 2016
Apple on Tuesday pulled watchOS 3.1.1, following complaints that the software is bricking some Series 2 Watch models. The update, which was released yesterday, includes support for new Unicode 9.0 emoji, some customization features, and more.
According to the complaints, after installing watchOS 3.1.1, affected Apple Watches begin displaying a red exclamation point and the URL www.apple.com/help/watch. A force restart does not fix the issue, and these Watches will likely need servicing. Read More
By Christian Zibreg on Dec 12, 2016
Some owners of iPhone and iPad devices may experience difficulty purchasing apps and media from Apple’s digital content stores because they’ve been experiencing issues since about 12:30pm Pacific / 3:30pm Eastern Time. According to Apple’s iCloud Status Page, some folks may be unable to make purchases in the iTunes Store, Mac App Store and App Store. We’ll update the post as soon as these problems have been resolved.
Update 3.15pm PT: everything is working again, according to Apple. Read More
By Christian Zibreg on Dec 9, 2016
Apple’s mysterious AirPods delay continues to puzzle us. Marking a rare public misstep, the company’s failed to make its first-ever Bluetooth earphones available in time for the critical holiday season because, as Apple said, it needed “a little more time before AirPods are ready for our customers.”
A person familiar with the product’s development told the Wall Street Journal on Friday that the problem with the AirPods stems from Apple’s efforts to “chart a new path for wireless headphones” and, specifically, resolve what happens when you lose one of the earphones or its battery dies on you. Read More
By Christian Zibreg on Dec 7, 2016
An annoying graphics glitching issue that some owners of the new MacBook Pro are seeing should become a thing of the past when macOS 10.12.2 Sierra software update releases for public consumption, according to a purported email message from Apple’s software boss Craig Federighi.
Portland-based MacRumors forum member Dennis reportedly received a reply from Federighi after asking Tim Cook via email about the reported glitches, which range from screen tearing and broken textures to brightly colored flickering and checkerboard patterns to issues with translucency, transparent graphics and other visual artifacts. Read More
By Christian Zibreg on Dec 6, 2016
Some proud owners of the new MacBook Pro with TouchBar are reportedly seeing their notebooks shut down repeatedly and unexpectedly. According to a report from Jeff Porten of TidBits, the problem might be related to external hard drives connected to the notebook through its Thunderbolt 3/USB-C ports.
Apple declined comment. This is yet another in a series of teething issues that have been plaguing early adopters of the new MacBook Pro. Just a few days ago, for example, some MacBook Pro owners reported an annoying graphics glitching issue. Read More
By Christian Zibreg on Dec 6, 2016
Apple has clarified in a new support document on its Chinese website that random shutdowns that have been plaguing some customers may affect more iPhone 6s models than previously thought, saying a software update may fix the issue on units outside of iPhone 6s devices which were manufactured between September and October 2015 and for which it’s offering a free battery replacement program.
As first noted by Gizmodo, Apple wrote it needed additional diagnostic data to determine the exact cause of the problem. Read More
By Christian Zibreg on Dec 5, 2016
According to multiple reports on Twitter that have since been officially acknowledged on Apple’s own System Status dashboard webpage, some iCloud services are currently down for an unknown number of customers, including Account & Sign In services and web apps available through iCloud.com.
Login issues seem to have been affecting users since at 8am Pacific time, according to Apple. Is your device putting up a prompt repeatedly saying it cannot sign in to iCloud? Well, now you know why.
UPDATE 2:45pm Pacific: All iCloud services are now operational. Read More
By Christian Zibreg on Dec 2, 2016
Two weeks ago, Apple issued a global battery replacement program to address a problem where some iPhone 6s handsets manufactured between September and October 2015 may unexpectedly shut down (see if your phone is eligible for a free battery via Apple’s web tool).
While the company originally did not say why these devices are shutting down when the battery indicator drops below the 30 percent mark, MacRumors points us to a message posted in a support document on Apple’s website in China which blames the problem on a manufacturing issue. Read More
By Christian Zibreg on Dec 1, 2016
After launching a repair program two weeks ago for iPhone 6s devices experiencing unexpected shutdowns due to a faulty battery, Apple has now updated its support document with a web tool that lets you check if your iPhone 6s is eligible for a free battery, MacRumors reported Thursday. You only need to enter your device’s serial number to see if you’re eligible for a battery replacement service. Read More
By Christian Zibreg on Nov 28, 2016
Many people are complaining about poor battery life after deploying the latest iOS 10.1.1 software update on their iPhone, which released for public consumption on October 31 and squashed bugs where Health data couldn’t be viewed for some users.
Aside from this, it seems that iOS 10.1.1 is also causing some iPhones to shut down abruptly when the battery charge falls below a certain percentage, according to a thread on Apple’s support forums that at post time had thirteen pages. Read More