Some early adopters of AirPods complain of battery drainage issues with charging case

By Christian Zibreg on Dec 28, 2016

An unknown portion of early AirPods adopters are faced with battery drain issues with the charging case, which was designed to extend AirPods’ advertised five-hour run time to up to 24 hours while on the go.

According to a thread on Reddit, one customer’s charging case went from a full 100 percent charge to just fifty percent after leaving his AirPods in the case overnight. “The other two days I used about five hours and the case was already down to thirty percent,” one poster wrote. Read More

 

Korean watchdog may launch investigation into iPhone 6s shutdowns

By Christian Zibreg on Dec 14, 2016

As Apple has admitted that unexpected iPhone 6s shutdowns are plaguing other models “outside the affected batch”, South Korea’s Agency for Technology and Standards (KATS) is considering launching an investigation into the issue. “The agency is well aware of recent iPhone issues and is taking a close look at it,” an official told the The Korea Herald. Read More

 

Apple temporarily pulls watchOS 3.1.1 following bricking complaints

By Cody Lee on Dec 13, 2016

Apple on Tuesday pulled watchOS 3.1.1, following complaints that the software is bricking some Series 2 Watch models. The update, which was released yesterday, includes support for new Unicode 9.0 emoji, some customization features, and more.

According to the complaints, after installing watchOS 3.1.1, affected Apple Watches begin displaying a red exclamation point and the URL www.apple.com/help/watch. A force restart does not fix the issue, and these Watches will likely need servicing. Read More

 

App and iTunes Stores down for some people [U: working again]

By Christian Zibreg on Dec 12, 2016

Some owners of iPhone and iPad devices may experience difficulty purchasing apps and media from Apple’s digital content stores because they’ve been experiencing issues since about 12:30pm Pacific / 3:30pm Eastern Time. According to Apple’s iCloud Status Page, some folks may be unable to make purchases in the iTunes Store, Mac App Store and App Store. We’ll update the post as soon as these problems have been resolved.

Update 3.15pm PT: everything is working again, according to Apple. Read More

 

WSJ: AirPods delayed because of issues with dual Bluetooth connectivity

By Christian Zibreg on Dec 9, 2016

Apple’s mysterious AirPods delay continues to puzzle us. Marking a rare public misstep, the company’s failed to make its first-ever Bluetooth earphones available in time for the critical holiday season because, as Apple said, it needed “a little more time before AirPods are ready for our customers.”

A person familiar with the product’s development told the Wall Street Journal on Friday that the problem with the AirPods stems from Apple’s efforts to “chart a new path for wireless headphones” and, specifically, resolve what happens when you lose one of the earphones or its battery dies on you. Read More

 

Latest macOS 10.12.2 beta fixes MacBook Pro graphics glitches, says Apple’s Federighi

By Christian Zibreg on Dec 7, 2016

An annoying graphics glitching issue that some owners of the new MacBook Pro are seeing should become a thing of the past when macOS 10.12.2 Sierra software update releases for public consumption, according to a purported email message from Apple’s software boss Craig Federighi.

Portland-based MacRumors forum member Dennis reportedly received a reply from Federighi after asking Tim Cook via email about the reported glitches, which range from screen tearing and broken textures to brightly colored flickering and checkerboard patterns to issues with translucency, transparent graphics and other visual artifacts. Read More

 

Some new MacBook Pros are shutting down repeatedly and unexpectedly

By Christian Zibreg on Dec 6, 2016

Some proud owners of the new MacBook Pro with TouchBar are reportedly seeing their notebooks shut down repeatedly and unexpectedly. According to a report from Jeff Porten of TidBits, the problem might be related to external hard drives connected to the notebook through its Thunderbolt 3/USB-C ports.

Apple declined comment. This is yet another in a series of teething issues that have been plaguing early adopters of the new MacBook Pro. Just a few days ago, for example, some MacBook Pro owners reported an annoying graphics glitching issue. Read More

 

Apple: more iPhone 6s units suffering from random shutdowns, software update may fix it

By Christian Zibreg on Dec 6, 2016

Apple has clarified in a new support document on its Chinese website that random shutdowns that have been plaguing some customers may affect more iPhone 6s models than previously thought, saying a software update may fix the issue on units outside of iPhone 6s devices which were manufactured between September and October 2015 and for which it’s offering a free battery replacement program.

As first noted by Gizmodo, Apple wrote it needed additional diagnostic data to determine the exact cause of the problem. Read More

 

iCloud account & sign in services and web apps are down [U: resolved]

By Christian Zibreg on Dec 5, 2016

According to multiple reports on Twitter that have since been officially acknowledged on Apple’s own System Status dashboard webpage, some iCloud services are currently down for an unknown number of customers, including Account & Sign In services and web apps available through iCloud.com.

Login issues seem to have been affecting users since at 8am Pacific time, according to Apple. Is your device putting up a prompt repeatedly saying it cannot sign in to iCloud? Well, now you know why.

UPDATE 2:45pm Pacific: All iCloud services are now operational. Read More

 

Apple: unexpected iPhone 6s battery shutdowns caused by a manufacturing issue

By Christian Zibreg on Dec 2, 2016

Two weeks ago, Apple issued a global battery replacement program to address a problem where some iPhone 6s handsets manufactured between September and October 2015 may unexpectedly shut down (see if your phone is eligible for a free battery via Apple’s web tool).

While the company originally did not say why these devices are shutting down when the battery indicator drops below the 30 percent mark, MacRumors points us to a message posted in a support document on Apple’s website in China which blames the problem on a manufacturing issue. Read More