Stay away from new Mailbox for Mac update: it’s full of bugs and breaks support for Mavericks

By Christian Zibreg on Aug 19, 2015

It’s been more than two years since cloud-storage startup Dropbox acquired the popular iOS email client Mailbox, and a full twelve months have passed since a public beta of Dropbox for Mac launched, and the software still hasn’t dropped the beta flag.

As a matter of fact, those among you who use Mailbox as your daily driver should hold on upgrading to the most recent release as it breaks compatibility with Macs running OS X Mavericks while introducing a host of new problems, as first reported by The Next Web. Read More

 

Apple recalling some third-generation Apple TV models due to faulty component

By Cody Lee on Aug 12, 2015

Apple is recalling some third-generation Apple TV models due to a faulty component, reports MacRumors. The site says that the company began contacting select customers yesterday who recently purchased an Apple TV, informing them that their devices had shipped with an unspecified faulty part.

Alongside the warning, Apple is offering to exchange the bad set-top boxes for new units shipped from the company. As of Wednesday afternoon, no word had been posted on Apple’s official website regarding the recall, suggesting that the amount of affected devices out in the wild is fairly small. Read More

 

The next Mac security update will patch a serious privilege-escalation DYLD bug in OS X

By Christian Zibreg on Aug 5, 2015

A “privilege escalation” bug plaguing Apple’s OS X desktop operating system will be patched in the next security update that the company is working on as we speak, a company spokesperson said today.

The Guardian newspaper reported that a fix for the dangerous zero-day vulnerability, known as DYLD, will be patched before OS X El Capitan releases for public consumption this fall. Read More

 

iMessage crashing bug fixed in iOS 8.4 beta 4

By Christian Zibreg on Jun 11, 2015

An annoying bug that crashes your iPhone after a specific string of symbols and Arabic characters is received through iMessage or SMS from another party has been fixed in iOS 8.4 beta 4, as first reported by Italian blog HDBlog.it. The beta software was seeded to registered Apple developers two days ago. The iMessage crashing bug is tied to how iOS banner notifications process Unicode text.

Apple has offered a temporary bandaid solution of sorts until a proper fix is delivered. iDownloadBlog has posted a few potential fixes of its own, too. That being said, the iOS 8.4 software update will squash this pesky bug for everyone when it arrives on June 30. Read More

 

Flaw in Mail for iPhone and iPad can be used to hijack your iCloud password

By Christian Zibreg on Jun 10, 2015

A serious bug in Apple’s stock Mail application for iPhone, iPod touch and iPad permits attackers to fool users into providing their iCloud credentials.

Such phishing attacks can be devastating as iCloud increasingly becomes home for our digital life in the Apple universe, including our photo libraries, notes, contacts and other personal data.

The scam takes advantage of an exploit in the Mail application that makes it easy to deliver convincing-looking pop-ups resembling iCloud password prompts through a simple email message, The Register reported Wednesday.

While such emails look like they’re coming from a real company, they’re spoofed and once an unsuspecting user opens them on their iPhone, iPod touch or iPad running iOS 8.3, the operating system will execute malicious HTML content embedded inside. Read More

 

Apple recalls overheating Beats Pill XL speakers that pose fire safety risk

By Christian Zibreg on Jun 3, 2015

In a rare display of a voluntary product recall, Apple has pulled the Beats Pill XL wireless speakers citing a possible fire safety risk caused by overheating.

According to a media release Apple PR put out Wednesday, the voluntary recall of all Beats Pill XL speakers, “including a refund for customers,” does not affect any other Beats or Apple products.

“Apple has determined that, in rare cases, the battery in the Beats Pill XL may overheat and pose a fire safety risk,” notes the press release. Read More

 

Unsurprisingly, iPhone Messages bug crashes iPad, Mac, Apple Watch, WhatsApp, Twitter and Snapchat

By Christian Zibreg on May 29, 2015

An odd software bug which causes the iPhone’s Messages application to crash and sends the handset into a respring after a certain text is received affects the iPad, Mac, and Apple Watch, too. In addition, the text bug apparently affects third-party social and messaging apps that deal with text, including WhatsApp, Twitter and Snapchat, The Guardian newspaper learned today.

That’s hardly surprising. The issue can be traced back to a specific series of Unicode characters, suggesting a bug in the text engine framework called CoreText that exists in iOS and OS X.

That would explain why third-party apps that deal with messages, like Twitter and Snapchat, were affected as they tap into Apple’s CoreText engine to manage strings of text and layouts. Read More

 

Apple publishes temporary fix for Messages issue, says software update coming soon

By Sébastien Page on May 28, 2015

In a new support document published Thursday night, Apple acknowledges the Messages bug that was first uncovered two days ago, offering a simple workaround to temporarily circumvent the issue, while announcing a fix will be available via a software update soon. Read More

 

How to get around strange Messages bug that crashes your iPhone

By Christian Zibreg on May 27, 2015

An odd bug that lets ill-minded folk send you a message which causes your iPhone to respring has been making rounds.

In case you missed it, a very specific string of symbols and Arabic characters sent through iMessage or SMS sends an iPhone in an immediate respring, causing the device to crash and quickly reboot, as first noticed on Reddit.

It’s a serious issue which in some instances can break the Messages app on your iPhone so here are a few possible workaround solutions until Apple delivers a proper fix. Read More

 

Are your Apple Watch resting calories all over the place?

By Christian Zibreg on May 25, 2015

According to numerous posts over at Apple Support Communities, as well as a huge thread on MacRumors’ forums, an unknown subset of Apple Watch owners are complaining about their resting calories in the Activity and Workout apps being all over the place.

As opposed to active calories burned when working out or performing basically any other activity other than breathing and lying in bed, your body needs resting calories to sustain itself and digest food when you’re reclining with your muscles relaxed.

In other words, resting calories are burned when you’re doing absolutely nothing aside from being alive. Read More

 

Users report less consistent heart rate readings after updating to Watch OS 1.0.1

By Christian Zibreg on May 22, 2015

In addition to fixing performance issues and a number of problems related to the accuracy of fitness tracking, the first software update for the Apple Watch seem to have introduced an unintended bug.

The affected owners have flocked to Apple Support Communities and MacRumors’ forums to report that the device is now capturing their heart rate readings less frequently than before after updating to Watch OS 1.0.1.

Apple says the device’s heart rate sensor should capture heart rates every ten minutes throughout the day — even more frequently during workouts — but there are now noticeably larger gaps of time between data, some as long as an hour or more. Read More

 

More than a dozen iCloud services were unavailable or responding slowly for 7 hours

By Christian Zibreg on May 21, 2015

According to Apple’s status page, multiple iCloud services have been experiencing various issues for six hours straight. “Users may experience slower than normal response when using most iCloud services,” reads a notice on the webpage.

More than a dozen iCloud services were affected at post time, with many services going completely offline.

UPDATE: Apple said that all services were restored as of 6:30am PT, adding that the outages affected a whopping 40 percent of iCloud users. Read More

 

How to fix a sticky Digital Crown on Apple Watch

By Cody Lee on May 1, 2015

Apple posted a new support document this week entitled ‘Get help with the Digital Crown on your Apple Watch.’ The posting is in response to growing complaints from users that their Digital Crowns came become rather “sticky” at times, meaning it’s offering more resistance than usual.

Apple says that if the Digital Crown on your Watch gets stuck or won’t move, it’s likely due to dirt or debris—dust, lotion, etc. If you are experiencing such a problem, it recommends lightly running warm, fresh water over the Crown for no longer than 15 seconds. Repeat if necessary. Read More

 

WSJ: slow Apple Watch rollout due to faulty Taptic Engine

By Cody Lee on Apr 29, 2015

Faulty Taptic Engines may be behind the extremely limited availability of the Apple Watch, The Wall Street Journal reported on Wednesday. Citing sources familiar with the matter, the publication says that after mass production of the Engines began in February, quality testing found some of them to be unreliable.

The component, which Apple uses in its Watch to produce the sensation of being tapped on the wrist, is made by two suppliers: AAC Technologies Holdings Inc. and Nidec Corp. Apparently some of AAC’s Taptic Engines were found to break down overtime, so Apple has moved a majority of its production over to Nidec. Read More

 

Tattoos reportedly confusing Apple Watch heart rate sensor, Wrist Raise feature and more

By Christian Zibreg on Apr 29, 2015

Your Apple Watch can wake to the watch face, or your last activity, when you raise your wrist. Called Wrist Raise, this handy feature uses the heart rate sensor, which requires skin contact.

But according to users on social media channels like Twitter and Reddit, tattooed wrists fool the Apple Watch into thinking it’s not on a wrist in the first place, causing all sorts of issues.

For starters, the Activate on Raise Wrist function may stop working or may perform erratically. More problematic than that, people with tattooed wrists may stop receiving notifications. In addition, inaccurate heart rate readings have been reported, too, as dark tattoos can throw off Apple Watch’s heart rate sensor and cause the Workout app to pause every now and then.

And because the sensor interferes with dark-inked tattoos, the device will request your passcode after mistakenly thinking it’s lost skin contact. Another side-effect: Apple Pay, another feature that requires skin contact, gets disabled, causing you to re-enter the security PIN. Read More

 

Touch ID for App Store purchases stops working for many after updating to iOS 8.3

By Christian Zibreg on Apr 9, 2015

A growing number of users are complaining about the inability to use Touch ID fingerprint scanning to authorize purchases in the App Store after updating to iOS 8.3.

As reported on Twitter, Reddit and detailed in a thread on Apple’s Support Communities forums, iOS 8.3 appears to be asking for an Apple ID password for each and every purchase made in the App Store.

This is regardless of whether or not the option to use Touch ID in the App Store is enabled in Settings. What gives? Read More

 

Users reporting problems accessing App Store and iTunes (update: back up again)

By Christian Zibreg on Mar 25, 2015

A growing number of users are taking to Twitter this morning to complain of yet another outage affecting Apple’s App Store and the iTunes Store. Several folks around the world have reported problems purchasing new applications, with the App Store and iTunes returning a “The item you’ve requested is not currently available” error message.

Others complain about not being able to conduct searches for content on the iTunes Store and App Store and download apps and other content.

UPDATE 11:35am ET: all systems seem to have become operational again following a brief outage that lasted about an hour or so. Read More

 

Apple fixes long-standing keyboard issue in iOS 8.3 beta

By Cody Lee on Mar 13, 2015

It appears Apple plans to fix a long-standing keyboard issue which caused users to inadvertently tap the period key when aiming for the space bar in Safari. As noted by MacRumors, beta versions of iOS 8.3 feature a design change that should resolve the problem.

In 8.3, Apple has made the space bar longer on the keyboard that pops up when inputting text in Safari’s omnibar, and the ‘Go’ button shorter. This should make it less likely for users to encounter accidental period key presses when typing out their web searches. Read More

 

Apple issues an apology for iTunes/iCloud downtime, blames outage on internal DNS error

By Christian Zibreg on Mar 11, 2015

Chances are you’ve by now realized that Apple’s content stores and other iCloud services are experiencing widespread downtime.

Earlier this morning, Twitter lit up with complaints from users around the world who reported being unable to download apps, music, movies, TV shows and books, as well as buy in-app content, with some even unable to sign in to online service like iCloud Mail.

In an official statement issued to CNBC, Apple’s apologized for inconveniencing customers and said the multi-hour outage is caused by “an internal DNS error” at the firm. As you could imagine, they’re scrambling to produce a fix.

UPDATE: following what became an eleven-hour long outage, the App Store and iTunes services are now back online. Read More

 

App Store, Mac App Store iTunes/iBooks Store and other iCloud services experiencing outage

By Christian Zibreg on Mar 11, 2015

If you’re unable to update your apps or buy books and music on Apple’s content stores, you’re not alone — there’s trouble in iCloud. Apple’s App Store, Mac App Store, iTunes Store and iBooks Store services have been experiencing widespread outage for straight six hours now.

At first, the company’s iCloud Status Page would not acknowledge the downtime. Earlier this morning, the company refreshed the dashboard which now shows the App Store, Mac App Store, iTunes Store and iBooks Store as being unavailable “for all users”.

UPDATE: following what became an eleven-hour long outage, the App Store and iTunes services are now back online. Read More

 
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