Apple has changed its long-standing policy which used to fully void your iPhone warranty in case you replaced a smashed screen with a third-party display. According to an internal memo distributed to Apple’s retail employees on Friday, confirmed by multiple sources and subsequently obtained by MacRumors, such cases no longer void warranty.
Specifically, an iPhone that has undergone a third-party screen repair is now eligible for an authorized repair by Apple Stores or Apple Authorized Service Providers while qualifying for warranty coverage, as long as the issue is unrelated to the display itself.
Earlier this week, Brianna Olivas posted a video showing her iPhone 7 Plus spontaneously catching fire, resulting in a partially melted device. Soon after, the video went viral and has thus far accumulated more than 1.2 million views.
The video has been retweeted more than 26,000 times and liked by more than 27,000 accounts, prompting a response from an Apple spokesperson which said in an official statement to Mashable that the company is looking into the incident.
Here’s another proof Apple should have thought twice before exiting the standalone display business—the company was forced to suspend sales of LG’s new 5K monitor that launched last fall along with the new MacBook Pro following a flurry of complaints from users, ranging from screen flickering to interference with nearby routers to problems with Thunderbolt, Business Insider reported Monday morning.
Apple Stores have stopped carrying the $974 LG UltraFine 5K Display for now. It continues to be available through Apple.com, with a shipping time of 5-6 weeks and no options for pickup in Apple Stores. Maybe now would be the perfect time to revive the phased-out Apple Thunderbolt Display?
Has the anodized finish on your matte black iPhone 7 or iPhone 7 Plus started to chip or peel off? You’re probably not alone. As evidenced by user posts in a multi-page thread on Apple’s support forum, a growing number of people are complaining that their matte black Apple smartphone is showing paint chips around its edges, even with the use of a case.