No, it’s not just you; the iTunes Store is experiencing issues [Updated]

By Jeff Benjamin on Oct 13, 2015

If you’re having problems downloading apps or installing updates from the App Store, you’re not alone. I am not able to download apps or install updates, and another colleague has verified the same. Also, if you check Apple’s system status page, you’ll see where the iTunes Store is experiencing issues.

This issue appears to be affecting iTunes Store, App Store, and Mac App Store purchases and updates. Best advice? Just be patient until Apple gets things resolved. Read More


Some of the previously pulled apps and games now returning to App Store’s Purchased history

By Christian Zibreg on Oct 9, 2015

Many of the iPhone and iPad applications that have vanished from users’ Purchased histories are now returning to the App Store, TouchArcade reports, suggesting the whole brouhaha was but a glitch in the App Store.

Not all of the pulled games have returned, however, though some classics like Ngmoco’s games and Tony Hawk Pro Skater 2 can now be re-downloaded through the App Store’s Purchased tab again. Read More


iOS 9.0.2 fixed vulnerability that allowed Lock screen access to photos and contacts

By Christian Zibreg on Oct 1, 2015

iOS 9.0.2 has patched a potentially disturbing vulnerability which allowed malicious users who have access to your device to use Siri from the Lock screen in order to browse your photos and contacts.

According to Apple’ official iOS 9.0.2 release notes, the software has fixed the issue which allowed access to photos and contacts on a locked device by “restricting options offered on a locked device.”

The vulnerability was left unpatched in iOS 9.0 and iOS 9.0.1 and affected the iPhone 4s and later, fifth-generation iPod touch and later and iPad 2 and later. Read More


Some Skype users experiencing issues with calling and messaging, Microsoft working on a fix

By Christian Zibreg on Sep 21, 2015

Are you plagued with various Skype issues, such as the inability to place VoIP calls, update your status or send instant messages? Are all of your Skype contacts showing as offline? Don’t worry, you’re not alone.

According to a support document published Monday morning, many people are reporting issues with Skype status and calling and Microsoft is working on a fix.

“We’re doing everything we can to fix this issue and hope to have another update for you soon,” the company wrote. “Thank you for your patience as we work to get this incident resolved.” Read More


Stay away from new Mailbox for Mac update: it’s full of bugs and breaks support for Mavericks

By Christian Zibreg on Aug 19, 2015

It’s been more than two years since cloud-storage startup Dropbox acquired the popular iOS email client Mailbox, and a full twelve months have passed since a public beta of Dropbox for Mac launched, and the software still hasn’t dropped the beta flag.

As a matter of fact, those among you who use Mailbox as your daily driver should hold on upgrading to the most recent release as it breaks compatibility with Macs running OS X Mavericks while introducing a host of new problems, as first reported by The Next Web. Read More


Apple recalling some third-generation Apple TV models due to faulty component

By Cody Lee on Aug 12, 2015

Apple is recalling some third-generation Apple TV models due to a faulty component, reports MacRumors. The site says that the company began contacting select customers yesterday who recently purchased an Apple TV, informing them that their devices had shipped with an unspecified faulty part.

Alongside the warning, Apple is offering to exchange the bad set-top boxes for new units shipped from the company. As of Wednesday afternoon, no word had been posted on Apple’s official website regarding the recall, suggesting that the amount of affected devices out in the wild is fairly small. Read More


The next Mac security update will patch a serious privilege-escalation DYLD bug in OS X

By Christian Zibreg on Aug 5, 2015

A “privilege escalation” bug plaguing Apple’s OS X desktop operating system will be patched in the next security update that the company is working on as we speak, a company spokesperson said today.

The Guardian newspaper reported that a fix for the dangerous zero-day vulnerability, known as DYLD, will be patched before OS X El Capitan releases for public consumption this fall. Read More


iMessage crashing bug fixed in iOS 8.4 beta 4

By Christian Zibreg on Jun 11, 2015

An annoying bug that crashes your iPhone after a specific string of symbols and Arabic characters is received through iMessage or SMS from another party has been fixed in iOS 8.4 beta 4, as first reported by Italian blog The beta software was seeded to registered Apple developers two days ago. The iMessage crashing bug is tied to how iOS banner notifications process Unicode text.

Apple has offered a temporary bandaid solution of sorts until a proper fix is delivered. iDownloadBlog has posted a few potential fixes of its own, too. That being said, the iOS 8.4 software update will squash this pesky bug for everyone when it arrives on June 30. Read More


Flaw in Mail for iPhone and iPad can be used to hijack your iCloud password

By Christian Zibreg on Jun 10, 2015

A serious bug in Apple’s stock Mail application for iPhone, iPod touch and iPad permits attackers to fool users into providing their iCloud credentials.

Such phishing attacks can be devastating as iCloud increasingly becomes home for our digital life in the Apple universe, including our photo libraries, notes, contacts and other personal data.

The scam takes advantage of an exploit in the Mail application that makes it easy to deliver convincing-looking pop-ups resembling iCloud password prompts through a simple email message, The Register reported Wednesday.

While such emails look like they’re coming from a real company, they’re spoofed and once an unsuspecting user opens them on their iPhone, iPod touch or iPad running iOS 8.3, the operating system will execute malicious HTML content embedded inside. Read More


Apple recalls overheating Beats Pill XL speakers that pose fire safety risk

By Christian Zibreg on Jun 3, 2015

In a rare display of a voluntary product recall, Apple has pulled the Beats Pill XL wireless speakers citing a possible fire safety risk caused by overheating.

According to a media release Apple PR put out Wednesday, the voluntary recall of all Beats Pill XL speakers, “including a refund for customers,” does not affect any other Beats or Apple products.

“Apple has determined that, in rare cases, the battery in the Beats Pill XL may overheat and pose a fire safety risk,” notes the press release. Read More


Unsurprisingly, iPhone Messages bug crashes iPad, Mac, Apple Watch, WhatsApp, Twitter and Snapchat

By Christian Zibreg on May 29, 2015

An odd software bug which causes the iPhone’s Messages application to crash and sends the handset into a respring after a certain text is received affects the iPad, Mac, and Apple Watch, too. In addition, the text bug apparently affects third-party social and messaging apps that deal with text, including WhatsApp, Twitter and Snapchat, The Guardian newspaper learned today.

That’s hardly surprising. The issue can be traced back to a specific series of Unicode characters, suggesting a bug in the text engine framework called CoreText that exists in iOS and OS X.

That would explain why third-party apps that deal with messages, like Twitter and Snapchat, were affected as they tap into Apple’s CoreText engine to manage strings of text and layouts. Read More


Apple publishes temporary fix for Messages issue, says software update coming soon

By Sébastien Page on May 28, 2015

In a new support document published Thursday night, Apple acknowledges the Messages bug that was first uncovered two days ago, offering a simple workaround to temporarily circumvent the issue, while announcing a fix will be available via a software update soon. Read More


How to get around strange Messages bug that crashes your iPhone

By Christian Zibreg on May 27, 2015

An odd bug that lets ill-minded folk send you a message which causes your iPhone to respring has been making rounds.

In case you missed it, a very specific string of symbols and Arabic characters sent through iMessage or SMS sends an iPhone in an immediate respring, causing the device to crash and quickly reboot, as first noticed on Reddit.

It’s a serious issue which in some instances can break the Messages app on your iPhone so here are a few possible workaround solutions until Apple delivers a proper fix. Read More


Are your Apple Watch resting calories all over the place?

By Christian Zibreg on May 25, 2015

According to numerous posts over at Apple Support Communities, as well as a huge thread on MacRumors’ forums, an unknown subset of Apple Watch owners are complaining about their resting calories in the Activity and Workout apps being all over the place.

As opposed to active calories burned when working out or performing basically any other activity other than breathing and lying in bed, your body needs resting calories to sustain itself and digest food when you’re reclining with your muscles relaxed.

In other words, resting calories are burned when you’re doing absolutely nothing aside from being alive. Read More


Users report less consistent heart rate readings after updating to Watch OS 1.0.1

By Christian Zibreg on May 22, 2015

In addition to fixing performance issues and a number of problems related to the accuracy of fitness tracking, the first software update for the Apple Watch seem to have introduced an unintended bug.

The affected owners have flocked to Apple Support Communities and MacRumors’ forums to report that the device is now capturing their heart rate readings less frequently than before after updating to Watch OS 1.0.1.

Apple says the device’s heart rate sensor should capture heart rates every ten minutes throughout the day — even more frequently during workouts — but there are now noticeably larger gaps of time between data, some as long as an hour or more. Read More


More than a dozen iCloud services were unavailable or responding slowly for 7 hours

By Christian Zibreg on May 21, 2015

According to Apple’s status page, multiple iCloud services have been experiencing various issues for six hours straight. “Users may experience slower than normal response when using most iCloud services,” reads a notice on the webpage.

More than a dozen iCloud services were affected at post time, with many services going completely offline.

UPDATE: Apple said that all services were restored as of 6:30am PT, adding that the outages affected a whopping 40 percent of iCloud users. Read More


How to fix a sticky Digital Crown on Apple Watch

By Cody Lee on May 1, 2015

Apple posted a new support document this week entitled ‘Get help with the Digital Crown on your Apple Watch.’ The posting is in response to growing complaints from users that their Digital Crowns came become rather “sticky” at times, meaning it’s offering more resistance than usual.

Apple says that if the Digital Crown on your Watch gets stuck or won’t move, it’s likely due to dirt or debris—dust, lotion, etc. If you are experiencing such a problem, it recommends lightly running warm, fresh water over the Crown for no longer than 15 seconds. Repeat if necessary. Read More


WSJ: slow Apple Watch rollout due to faulty Taptic Engine

By Cody Lee on Apr 29, 2015

Faulty Taptic Engines may be behind the extremely limited availability of the Apple Watch, The Wall Street Journal reported on Wednesday. Citing sources familiar with the matter, the publication says that after mass production of the Engines began in February, quality testing found some of them to be unreliable.

The component, which Apple uses in its Watch to produce the sensation of being tapped on the wrist, is made by two suppliers: AAC Technologies Holdings Inc. and Nidec Corp. Apparently some of AAC’s Taptic Engines were found to break down overtime, so Apple has moved a majority of its production over to Nidec. Read More


Tattoos reportedly confusing Apple Watch heart rate sensor, Wrist Raise feature and more

By Christian Zibreg on Apr 29, 2015

Your Apple Watch can wake to the watch face, or your last activity, when you raise your wrist. Called Wrist Raise, this handy feature uses the heart rate sensor, which requires skin contact.

But according to users on social media channels like Twitter and Reddit, tattooed wrists fool the Apple Watch into thinking it’s not on a wrist in the first place, causing all sorts of issues.

For starters, the Activate on Raise Wrist function may stop working or may perform erratically. More problematic than that, people with tattooed wrists may stop receiving notifications. In addition, inaccurate heart rate readings have been reported, too, as dark tattoos can throw off Apple Watch’s heart rate sensor and cause the Workout app to pause every now and then.

And because the sensor interferes with dark-inked tattoos, the device will request your passcode after mistakenly thinking it’s lost skin contact. Another side-effect: Apple Pay, another feature that requires skin contact, gets disabled, causing you to re-enter the security PIN. Read More


Touch ID for App Store purchases stops working for many after updating to iOS 8.3

By Christian Zibreg on Apr 9, 2015

A growing number of users are complaining about the inability to use Touch ID fingerprint scanning to authorize purchases in the App Store after updating to iOS 8.3.

As reported on Twitter, Reddit and detailed in a thread on Apple’s Support Communities forums, iOS 8.3 appears to be asking for an Apple ID password for each and every purchase made in the App Store.

This is regardless of whether or not the option to use Touch ID in the App Store is enabled in Settings. What gives? Read More

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