By Christian Zibreg on May 5, 2016
We are tracking multiple reports on Reddit, Twitter and other social media this morning that describe problems with the search feature on the App Store and Mac App Store, with some of the well-known apps not being surfaced in users’ search results.
The issue appears to be widespread, but you wouldn’t be able to tell that from looking at Apple’s System Status webpage, which at the time of this writing had not acknowledged any such issues with App Stores. Read More
By Christian Zibreg on Apr 15, 2016
As of this morning, customers in China are unable to access Apple’s content stores for digital movies and books, the iTunes Store for Movies and the iBooks Store, as both services went offline last evening without explanation. These stores are now inaccessible in China on the iPhone, iPod touch and iPad devices, as well as on computers with iTunes.
No reason was give for the downtime and Apple had not commented on the move at post time, but AppleInsider has learned that it has something to do with the government’s pending investigation into Apple’s business practices. Read More
By Christian Zibreg on Apr 11, 2016
As evidenced by a growing thread on the Apple Support Communities, many owners of the new iPhone SE smartphone are plagued with various Bluetooth issues.
Folks are reporting distorted or inaudible calls when the handset is paired with a car or headset.
These issues appear to only affect Bluetooth phone calls, not music playback. Apple had not commented on this problem at post time. Read More
By Christian Zibreg on Apr 6, 2016
An iOS vulnerability that permitted nefarious people to gain access to Contacts and Photos data has been fixed swiftly without the need for a software update. A server-side fix has patched a security hole in Siri which allowed the personal digital assistant to use email links in tweets to gain access to contacts and photos on a locked iPhone 6s running iOS 9.3.1. Apple has confirmed to The Washington Post that it’s fixed the flaw on its servers. Read More
By Christian Zibreg on Apr 5, 2016
First spotted by Jose Rodriguez, who last September found a similar flaw in iOS, and highlighted by The Daily Dot, Apple’s mobile operating system contains a vulnerability that lets others access your Contacts and Photos using Siri on the Lock screen of your iPhone 6s, bypassing your passcode.
Fortunately, there’s an easy fix for this which involves revoking Siri access to Twitter and Photos and disabling Lock screen access to the personal digital assistant. Apple has not commented on the bug, which will likely be squashed in an upcoming software update. Read More
By Christian Zibreg on Apr 1, 2016
Sprint customers took to Reddit to complain about the inability to connect to Sprint’s LTE cellular data network after upgrading to Apple’s iOS 9.3 software update last week. The most recent iOS 9.3.1 update does not appear to have fixed the issue.
Sprint has acknowledged the issue in a text message to affected users and promised a fix, which will likely be delivered in the form of an over-the-air carrier settings update. “Your iPhone may be having data connection issues with the recent software update,” reads Sprint’s message. “We’re working quickly to fix. We apologize for the inconvenience”. Read More
By Christian Zibreg on Mar 29, 2016
Apple is aware that some folks are seeing unexpected behavior when tapping web links on iOS 9.3 and is working on a fix which will be deployed to users in the form of a minor software update, a company spokesperson has confirmed to TechCrunch.
An unknown portion of people who have upgraded their iPhone, iPod touch and iPad devices to iOS 9.3 have reported being plagued with this issue where tapping web links would crash apps like Safari, Messages, Mail, Chrome, Tweetbot and more. Read More
By Christian Zibreg on Mar 28, 2016
Shortly after releasing the new iOS 9.3 firmware, Apple was forced to stop signing the update following numerous complaints from owners of older iPhones and iPads, such as the original iPad Air and the iPhone 5s and older, that it was bricking their devices.
Monday, Apple re-released iOS 9.3 to fix an issue that prevented users from activating their device via Activation Lock if they couldn’t recall their Apple ID password used to originally set up their device with.
The re-released versions of iOS 9.2 carries a build number of 13E237 and is now available as an over-the-air download although those with a bricked device might want to apply the update through iTunes in DFU mode. Read More
By Christian Zibreg on Mar 25, 2016
As we reported, numerous users took to Apple’s support forums to complain that some owners of older iPhone and iPad devices saw their hardware bricked after updating to the recently released iOS 9.3 firmware. Apple has since detailed the problem in a support document on its website and pulled the software update for select devices.
Today, the company has re-released iOS 9.3 for those devices. The new build of iOS 9.3 for the iPad 2 has version number “13E236” versus the now defunct iOS 9.3 build “13E234” for the iPhone and “13E233” for the iPad, as per 9to5Mac’s Chance Miller. Read More
By Christian Zibreg on Mar 7, 2016
iOS has been hit with another strange bug which causes users to receive ghost emails from 1969 and 1970 that cannot be deleted.
As some Reddit users have discovered, an error with the mail server not downloading the headers correctly appears to be causing some iPhone owners to receive undeletable ‘null’ emails dated back to December 31, 1969 or January 1, 1970.
It’s unclear if this issue is related to the infamous ‘January 1, 1970’ bug which can brick some devices and that Apple has fixed in the forthcoming iOS 9.3 software update. We have reached out to Apple asking them to comment on the new issue and will report if we receive a reply. Read More
By Christian Zibreg on Feb 19, 2016
Apple has extended a repair program to fix MacBook Pro notebooks that are plagued with video issue until December 31, 2016, reveals an updated support document on the company’s website. The MacBook Pro Repair Extension Program for Video Issues, as it’s officially referred to as, was originally scheduled to expire on February 27, 2016.
A small percentage of 15 and 17-inch MacBook Pro models sold between February 2011 and February 2013 may display distorted or scrambled video on the computer screen, show no video on the inbuilt screen or external display or the machine may restart unexpectedly. Read More
By Christian Zibreg on Feb 19, 2016
The official launch of Apple Pay in China didn’t go as smoothly as hoped as a lot of users faced problems trying to link their credit cards to their accounts. According to local reports collected by Mashable, Apple may have underestimated the demand from China as its servers struggled to keep up with a huge rush of people trying to sign up for the service. Read More
By Christian Zibreg on Feb 15, 2016
A newly published support document from Apple, which was first discovered by German blog Apfelpage.de, has acknowledged an issue where any 64-bit iPhone could be bricked by setting the date back to a specific time, causing it to fail to boot properly and requiring a physical repair to put the device back into working order.
According to the document, a permanent fix for the problem will be released as part of a future software update. Meanwhile, the affected iPhone owners are advised to contact Apple Support. Read More
By Christian Zibreg on Feb 11, 2016
According to a post on Reddit and reports out of China, it is possible to brick an iPhone by setting the date back to a specific time.
I wasn’t brave enough to test it myself, but the post claims the bug only affects 64-bit iOS devices.
It would seem that changing the device’s Date & Time values to a specific point in time would cause it to fail to boot properly.
Basically, it gets bricked and stuck at the Apple logo boot image. Neither DFU mode nor restoring from a backup would bring a bricked device back to life as a physical repair is required to put it back into working order. Read More
By Christian Zibreg on Feb 10, 2016
An annoying issue pertaining to broken Twitter links, which has persisted in Safari for Mac since November 2015, has been fixed in the third beta of the forthcoming OS X 10.11.4 El Capitan software update, according to user reports on the Apple Support Communities forums.
The “Safari can’t open the page because the server where this page is located is not responding” error page no longer appears when clicking shortened “t.co” Twitter links with the secure HTTPS protocol in Safari and third-party apps like Tweetbot. Read More
By Christian Zibreg on Feb 1, 2016
Some Apple Music subscribers are experiencing issues with the music search feature this morning, as first noted by MacRumors. The issue appears to exhibit itself when searching for new music in the Music app on the iPhone, iPod touch and iPad devices. At post time, the iCloud status webpage did not indicate there was a problem with Apple Music but Apple is usually slow to report problems with online services on that page. Read More