Samsung’s Galaxy S3 ‘marginally higher’ than Apple’s iPhone 5 in ACSI customer satisfaction

By Ed Sutherland on Jul 31, 2013

Imagine if you received a recommendation proclaiming you were marginally better than your competitors. Well, that’s the case with Samsung, which has two smartphones that scored “marginally higher” than the iPhone 4S and the iPhone 5 in a new customer sat survey, to use Tim Cook’s jargon talk.

Samsung’s 14-month-old Galaxy S3 and Galaxy Note II each scored 84 out of 100 – a full two points better than the nearly year-old iPhone 5 and the almost two-year-old iPhone 4S. Before you get too carried away with chants of ‘yeah two points!’

Let’s get to the details… Read More


Samsung reportedly cutting Galaxy S4 production, S3 going in early retirement

By Ed Sutherland on Jun 21, 2013

The unstoppable advance of Samsung may have hit a bump in the road. A report from South Korean claims the Apple smartphone rival plans to reduce production of its just-released Galaxy S4 by 10-15 percent, while sending the S3 to an early retirement.

The South Korean-based firm also believes the flagship Galaxy S4 won’t be able to increase its share of the smartphone market alone, requiring a range of new models to do the job, the Thursday report claimed… Read More


iPhone and Galaxy owners are not that different

By Ed Sutherland on Mar 22, 2013

While iPhone and Galaxy S3 owners are often viewed as fans of rival teams, the two groups have more in common than Apple or Samsung would care to admit.

A new report finds owners of the two smartphones follow the same usage patterns, while maintaining some distance on hardware and carrier choices.

Based on surveys conducted in January and February, both iPhone and G3 owners follow a trend away from voice calls and emails to texting. Before anyone thinks the two will for a mutual admiration society anytime soon, there are some striking differences, as well… Read More


For Samsung, even March 2014 is too early for Galaxy S3 suit

By Christian Zibreg on Mar 8, 2013

After Apple last September filed a motion to add the then a few months old Galaxy S III to its ongoing patent lawsuit against Samsung, and six more Galaxies on Black Friday, it was reported that a trial in that patent infringement case had been scheduled for March 2014. Needless to say, by the time this suit wraps up, Samsung will have sold plenty of flagship devices included in the suit.

Indeed, the Galaxy S III was introduced in May 2012. Samsung is now set to unveil its successor at New York City’s Radio City Music Hall as early as next week. But apparently even March 2014 is too early for Samsung as it now knows the hearings are postponed until it has a chance to exhaust appeals related to the $1.05 August 2012 verdict… Read More


Apple beats Samsung in U.S. smartphone sales

By Christian Zibreg on Mar 6, 2013

Here’s some good news: research firm comScore Wednesday announced that during a three-month average ending January 2013 Apple crushed Samsung in United States smartphone sales. Specifically, the iPhone maker was the top US smartphone vendor with a 37.8 percent market share in January 2013, which was up 3.5 percentage points from October 2012. Samsung was second with a notably lower market share of 21.4 percent, a slight 1.9 percentage point increase from October 2012. All told, Apple’s 3.5 percentage point gain was Android’s loss as we see Google’s mobile operating system dropping for the first time. So much about the supposedly “weaker than expected” iPhone 5 demandRead More


Galaxy S III named Best Smartphone of 2012 at Mobile World Congress

By Cody Lee on Feb 28, 2013

The world of smartphones can essentially be divided into two camps: iPhone and Android. Sure there are some BlackBerry and Windows Phone users out there, but Apple and Google handsets make up most of the market.

And as in any situation where there are two dominant players, each platform has their own army of loyal fans. And I’m sure both sides have plenty to say about Samsung’s Galaxy S III being named the Best Smartphone of 2012… Read More


3 out of 4 phones in enterprise bear the Apple logo

By Ed Sutherland on Feb 27, 2013

Remember the days when corporate IT departments looked at the iPhone as some kookie West Coast toy bound to mess up their networks? You know, when RIM – that is, BlackBerry – had a lock on big biz. Those days are definitely gone. Today, more than three out of four mobile phones in enterprises bear the Apple logo.

What’s more, Android’s presence in business has fallen to the point where Microsoft is nibbling at its heels. During the fourth quarter of 2012, Apple’s corporate presence rose to 77 percent of mobile device, up from 71 percent during the same period in 2011, according to Good Technology. Even better for Apple executives, the iPhone and iPad took five of the top five mobile devices in businesses… Read More


Apple’s iPhone push in India: wider distribution, new marketing and installment plans

By Ed Sutherland on Feb 25, 2013

After describing India as having less potential than China, Apple is increasing efforts to compete in the world’s second-largest cellphone market. The iPhone maker is now hoping installment payments, coupled with increased marketing can turn single-digit market penetration into a weapon against low-cost Androids.

In full-page ads in the Times of India, Apple calls its unsubsidized $840 iPhone 5 “your dream phone” available for a $93 first payment. Why the big push? The nation’s smartphone market is expected to grow five-fold by 2016, setting the stage for the next battle between Apple and Google’s free mobile software… Read More


Kantar: discounts help Android pass iOS in US smartphone sales

By Ed Sutherland on Feb 25, 2013

Oh, what a difference a month makes. That could be the message from new research giving Android the lead in U.S. smartphone sales during the three-month period ending in January 2012.

Apple’s iOS had held the U.S. smartphones sales lead up through December. The new data gives Android 49.9 percent of domestic smartphone sales, with iOS taking second place with 45.9 percent.

The new standings means Google’s mobile software added 6.4 percent of U.S. sales, compared to a year ago. Meanwhile, the lock on U.S. smartphone sales fell 4.7 percent from the same period in 2011. The flip-flop on the No. 1 and No. 2 spots was linked to a Sprint price cut for Samsung’s Galaxy S3 during the final three months of 2012… Read More


Strategy Analytics: iPhone 5/4S are world’s two most popular smartphones

By Christian Zibreg on Feb 20, 2013

Just as investors are (again) punishing the Apple stock on talk of Foxconn freezing recruitment in China amid weakening iPhone 5 demand (or perhaps because the iPhone 5S is entering production in March?) comes a new survey of the smartphone market by research firm Strategy Analytics. And the numbers look good: the iPhone 5 and iPhone 4S each outsold Samsung’s Galaxy S III during the all-important 2012 holiday quarter.

This makes the iPhone 5 the world’s bestselling smartphone, but what’s really eyebrow-raising is that the 16-month old (and now discounted) iPhone 4S also overtook Samsung’s flagship device… Read More

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