By Cody Lee on Jan 12, 2017
Following Apple’s software fix, Consumer Reports has updated its review of the new MacBook Pro, stating that it now recommends the laptop. The publication says the fix corrects the erratic battery behavior it saw during its initial testing, and all MacBook Pro models now fall “well within the recommended range” in its ratings. Read More
By Cody Lee on Jan 10, 2017
Apple has come to the conclusion that a hidden setting in Safari caused the odd battery results in Consumer Reports’ MacBook Pro review that kept the publication from recommending the laptop. In a statement to AppleInsider, the company said it worked with CR’s team over the holidays and determined that its testing methods were flawed. Read More
By Christian Zibreg on Dec 29, 2016
As you probably heard, the influential consumer organization Consumer Reports is not recommending Apple’s new MacBook Pro due to inconsistent battery performance. Apple’s marketing honcho Phill Schiller responded by saying that the product-testing magazine’s test results don’t match the company’s own data. 9to5Mac reached out to Consumer Reports to learn more about their findings, here’s what the magazine had to say. Read More
By Cody Lee on Dec 23, 2016
Apple is working with Consumer Reports to better understand their MacBook Pro battery tests, according to Phil Schiller. The company’s SVP of marketing sent out a tweet late Friday night, saying CR’s test results don’t match Apple’s data.
Schiller’s comments follow Consumer Reports’ scathing review of Apple’s new MacBook Pro, in which the product-testing magazine said, for the first time ever, that it could not recommend the laptop due to inconsistencies in battery life. Read More
By Christian Zibreg on Dec 22, 2016
Consumer Reports will not be recommending Apple’s latest MacBook Pro models due to inconsistent battery performance, the magazine said Thursday. After conducting a battery of tests, Consumer Reports discovered that battery life across all new Pros varied “dramatically” from one test to another.
On the other hand (as I note in this article), the battery woes might be caused by a software issue in Safari for Mac because Chrome (a notorious battery hog) fared far better in the tests.
Be that as it may, Apple’s latest notebooks received low rating and failed to earn Consumer Report’s recommendation “after battery life issues surfaced during testing”. As a result, the new MacBook Pro is the first Apple notebook that did not receive a Consumer Reports recommendation, said the magazine. Read More
By Christian Zibreg on May 29, 2015
Once again, Apple has managed to maintain the highest score for overall satisfaction when it comes to computer technical support, Consumer Reports, the influential U.S. magazine published monthly by Consumers Union since 1936, has found in its July 2015 issue.
The non-profit organization first began polling customers about the topic back in 2007. Apple’s tech support is “by far the most effective of any computer brand’s,” the magazine revealed. If you own a Windows PC, there’s only a 50-50 chance that a manufacturer’s tech support will solve your problem, the survey found. Read More
By Christian Zibreg on May 13, 2015
Consumer Reports, an influential U.S. magazine that publishes trusted and mostly unbiased reviews and comparisons of consumer products, has recommended Apple’s iPhone in the past, but now they wouldn’t recommend Samsung’s latest Galaxy S6 flagship smartphone, which released a month ago, over the last-generation Galaxy S5.
You read that right, last year’s Galaxy actually ranked higher than the Galaxy S6 in Consumer Reports’ ratings. Putting the S6 through its battery of scientific tests, the publications has made some surprising, if not controversial, conclusions. Read More
By Sébastien Page on May 5, 2015
After putting eleven smartwatches through various tests, Consumer Reports rated the Stainless Steel Apple Watch as the best of the category. Putting Apple, Samsung, Pebble, Sony, Martian, Asus, LG, and Motorola in direct competition, the folks at Consumer Reports took the eleven smartwatches through their labs to test for durability, health functionality, readability in bright and low light, ease of use, and ease of interaction. Read More
By Sébastien Page on Apr 26, 2015
It is an incredibly precise timepiece, a new way to communicate, but it is also a smarter way to look at fitness. Timekeeping and communication aside, early scientific and less scientific tests show Apple Watch is actually very accurate at tracking health and fitness data. Read More
By Cody Lee on Sep 27, 2014
Consumer Reports says the new iPhones “aren’t as bendy as believed,” after testing both handsets, alongside other top smartphones. Using a three-point flexural test, the outlet found that the iPhone 6 can withstand 70 pounds of pressure before deforming, and the 6 Plus can take up to 90.
That was good enough to beat HTC’s One (M8)—which makes this bendgate tweet a bit ironic—but both iPhones still finished well behind the LG G3 and Samsung’s Note 3. The bottom line, though, is Consumer Reports says it expects “that any of these phones should stand up to typical use.” Read More