By Cody Lee on Jul 2, 2014
According to a new report, T-Mobile is set to begin allowing the purchase of accessories on EIPs (or equipment installment plans) later this month. Citing a leaked internal memo from the carrier, TmoNews says that the new option will be available on July 20th.
The move will enable customers to pick up their favorite accessories, such as Beats headphones or Bluetooth speakers, without having to pay a large sum of cash up front. As it does with smartphones, T-Mobile will split up the price into small, monthly payments… Read More
By Cody Lee on Jun 18, 2014
T-Mobile has kicked off a press event in Seattle, Washington tonight that it is calling ‘Uncarrier 5.0.’ The provider has used similar uncarrier events in the past to announce industry-changing initiatives like ‘Jump’ and ‘No ETF fees,’ so that should tell you what we could see tonight.
John Legere has been on stage for a few minutes now, and has already made a number of announcements. Perhaps the biggest one we’ve heard thus far is a new program called ‘Test Drive,’ which will allow customers to borrow an iPhone 5s free for a week to test out T-Mobile’s network… Read More
By Cody Lee on Jun 13, 2014
AT&T has confirmed with ITWorld that it has suffered a security breach where customer information was accessed. The breach actually occurred back in April, but was only disclosed this week by the company in a filing with California regulators.
According to the report, personal information—including social security numbers and call records—was accessed for an unknown number of customers in the breach. It’s believed the attack was part of an effort to obtain unlock codes from the carrier… Read More
By Cody Lee on Jun 12, 2014
AT&T has increased its activation fees for customers who opt for two-year contracts. The increase is only a couple of dollars, from $36 to $40, but when you consider that you have to pay that for every device, every upgrade, it starts to add up.
The move is part of a larger effort by the carrier to push more subscribers away from the traditional contract/subsidy model, and towards Next. The upgrade program allows customers to get a new device every year for $0 down, and zero fees… Read More
By Joe Rossignol on Jun 5, 2014
As reported by the Mexican publication El Universal, the Mexican Institute of Industrial Property (IMPI) has ruled that Mexican carriers are no longer allowed to make use of the “iPhone” name, since it violates the phonetically identical sounding “iFone” trademark owned by a small call center in Mexico. The trademark is filed under Class 38, which covers telecommunications services.
To be clear, Apple will still be able to sell the iPhone in Mexico and use its own trademark as it sees fit, but carriers won’t be able to. The basis behind the ruling is that, since Apple is not considered to be a telecommunication services provider, it is acquitted of being at fault. Instead, the IMPI has placed the blame directly on Mexican carriers, which do provide telecommunications services… Read More
By Cody Lee on May 29, 2014
Somewhere during the craziness of Apple confirming the Beats acquisition deal yesterday, T-Mobile announced that it will be hosting a media event next month. The carrier sent out invitations for an Uncarrier 5.0 event, to be held in Los Angeles on June 18.
The invite, posted above, reads ‘we don’t play it safe and sound,’ but offers few clues on what T-Mobile is going to announce. In previous ‘Uncarrier’ events, however, the company has addressed various parts of the wireless business that most annoy consumers… Read More
By Jake Smith on May 20, 2014
Verizon Wireless has announced the roll out of its Voice over LTE technology – better known as VoLTE – will begin across the US later this year.
The new technology will move Verizon’s LTE service past data and will offer an HD Voice experience, using the AMR-wideband standard. “This solution provides the best voice quality available now and allows for future interoperability with others using the standard,” Verizon claims. Read More
By Cody Lee on Apr 5, 2014
Following in the footsteps of T-Mobile, Sprint announced this week that it is now offering up to $650 in equipment trade-in and early termination fee credits to new subscribers. The goal of the promo is to entice customers to switch over from their current carriers.
Folks looking to cash in on the ‘Framily Switching Bonus’ offer must port their existing phone numbers from another company to Sprint. They must also trade-in their previous handsets for new smartphones, and subscribe to one of the carrier’s new Framily rate plans… Read More
By Cody Lee on Mar 26, 2014
Folks with an iPhone on T-Mobile might be interested to hear that there’s a new hacked carrier update available that promises a number of enhancements. It was created by the same folks who brought us that slew of carrier update hacks for Sprint, Verizon and AT&T iPhone models last summer.
This time around, the developers say that the modded update includes a variety of things like boosted data speeds and signal reception (depending on your location). It also adds several native T-Mobile features to your iPhone like the ability to view account balance, texts sent and other usage info… Read More
By Cody Lee on Mar 14, 2014
Last summer, AT&T announced that it had reached an acquisition deal with Leap Wireless. The company said that it would be buying out the provider, which owns and operates the popular prepaid carrier Cricket, for $15 per share—equal to $1.3 billion. All it needed was approval from the FCC.
And it just got it. Yesterday the Federal Communications Commission gave AT&T’s acquisition proposal a thumbs up, ruling that “the public interest benefits of the proposed transaction outweigh the likelihood of significant public interest harms.” So what does this mean for everybody involved? Read More
By Cody Lee on Mar 13, 2014
T-Mobile announced today that it has plans to upgrade its entire 2G/EDGE network to 4G LTE. The carrier, which is the fourth largest in the US, says it hopes to be halfway complete with the upgrade by the end of 2014 and expects to be substantially complete by the middle of next year.
The promise to quickly bring its network up to speed with its competitors should help appease customers, who complain of lower speeds in rural and suburban areas. While T-Mobile currently has LTE in many major US cities, a lot of its coverage map is still made up of EDGE and HSPA… Read More
By Cody Lee on Mar 9, 2014
T-Mobile announced this weekend that it would be making some changes to its existing Simple Choice plans. All of the plan options will now include more data and unlimited international texting from the US, in addition to unlimited domestic talk, text and data.
Pricing tiers still start at $50 per month, except now you get a full 1GB of LTE data at this price, instead of just 500MB. And it goes on from there. You now get 3GB of unthrottled LTE data for $60 per month, instead of 2.5GB, and you get 5GB for $70 per month… Read More
By Cody Lee on Mar 7, 2014
Folks living in and around Chicago will be happy to hear that AT&T has souped up its network in the Windy City. Using an LTE-Advanced technology called ‘carrier aggregation,’ the company has bonded two 4G networks together in the area resulting in a big boost in performance.
So essentially, AT&T is taking two, single one-way highways and merging them into one, single two-way highway, allowing for more bandwidth and theoretical download speeds of up to 110 Mbps. Unfortunately, there are only a handful of devices that support the beefier network… Read More
By Cody Lee on Feb 10, 2014
J.D. Power and Associates published its bi-annual report on wireless customer care performance this week, ranking the top 4 US carriers based on various stats related to customer service.
The marketing research firm asked more than 7,000 subscribers how satisfied they were with the customer service they received from their cell phone provider, and here is how they scored… Read More
By Cody Lee on Feb 1, 2014
In an effort to fend off T-Mobile’s ‘Un-carrier’ attack, and stay competitive with Verizon, AT&T announced a new set of family plans this afternoon. The plans include unlimited talk and text and then a bucket of 10GB of data that can be shared by all of the accompanying devices.
But the big news here is the pricing. AT&T is saying that these new plans come with the best-ever prices, and at first glance, they do look appealing. For instance, the entry-level option costs just $130 per month with unlimited talk, text and then 10GB of data for 2 smartphones… Read More
By Cody Lee on Jan 22, 2014
Over the past 9 months or so, T-Mobile has been calling itself the “Uncarrier.” It’s a marketing strategy, for sure, buts it’s certainly been living up to the moniker by dropping contracts, offering free international data, and waving early termination fees for new customers.
But this morning the company announced its most un-carrier move to date: Mobile Money. That’s right, T-Mobile is getting into the personal banking business with a new service that combines a branded prepaid Visa card, a smartphone app, and a no-fee checking account… Read More
By Cody Lee on Jan 8, 2014
AT&T raised more than a few eyebrows on Monday when it announced a new ‘Sponsored Data’ program. The goal of the program is essentially to offer a way for companies to pick up the tab for 4G data usage whenever specific products or services are being used.
Initial feedback to the announcement has been a mix of “what an interesting idea” and complaints from net neutrality advocates. And today, FCC Chairman Tom Wheeler chimed in, using his time at CES to discuss his off-the-cuff thoughts on AT&T’s proposition… Read More
By Cody Lee on Jan 8, 2014
Last month, T-Mobile’s John Legere hinted that his company was planning another ‘uncarrier’ event. The outspoken CEO sent out a tweet saying something like “time to eliminate another customer pain point? Time for Uncarrier 4?”
Well three weeks have gone by and we haven’t really heard anything else from Legere on the matter, until just a few minutes ago when he took the stage at T-Mobile’s CES event. As promised, he dropped another ‘uncarrier’ bombshell…
By Cody Lee on Jan 6, 2014
Today at CES, AT&T announced an interesting new service called Sponsored Data. The goal of the new service is essentially to offer a way for companies to pick up the tab for 4G data usage whenever specific products or services are being used.
How does it work? Well the carrier says that if the service is in effect, users will see a “sponsored” symbol in the status bar on the screen of their device. And this will indicate that all data charges are being redirected to the sponsoring company… Read More