By Christian Zibreg on May 20, 2016
Following an avalanche of complaints from the affected 9.7-inch iPad Pro owners who saw their device bricked and reporting an iTunes error 56 after installing the latest iOS 9.3.2 software update, Apple has now pulled iOS 9.3.2 for that device from its servers. As first noted by MacRumors 9.7-inch iPad Pro owners who have not installed iOS 9.3.2 no longer see the over-the-air update on their tablet. Read More
By Christian Zibreg on May 18, 2016
Following James Pinkstone’s viral blog post about a nasty glitch in iTunes causing the application to inadvertently delete music from some personal libraries, Apple flew two engineers from across the country to visit him at his house in order to try to figure out why Apple Music and iTunes Match would wipe out 122 gigabytes of his personal music collection. In a follow-up post, Pinkstone explained that the engineers, named Tom and Ezra, spent the day at his house in an attempt to research the issue. Read More
By Christian Zibreg on May 18, 2016
Following multiple complaints that the iOS 9.3.2 software update, which released two days ago, has bricked some 9.7-inch iPad Pro models with ‘Error 56’, Apple today acknowledged that it’s aware of these reports and is “looking” into them.
Although Apple’s statement to iMore does not make it clear whether the company has pinpointed what might be causing this issue, the company did advise those unable to restore their device through iTunes to contact its support team. Read More
By Cody Lee on May 16, 2016
It appears that today’s iOS 9.3.2 update is causing problems for some 9.7-inch iPad Pro owners. As noted by MacRumors, a number of users have taken to Twitter and other forums to complain that the firmware bricked their tablets shortly after installing the over-the-air update.
More specifically, users are seeing an “Error 56” message, which instructs you to plug your device into iTunes. According to some of those who have received the error, however, plugging the tablet into your computer and trying to restore through iTunes doesn’t resolve the issue. Read More
By Christian Zibreg on Apr 15, 2016
Has that longstanding bug in iOS, OS X or a first-party Apple app been driving you crazy? And did you ever wonder what’s taking the company so long to squash some of its well reported software bugs? But if you’re pissed off by buggy Apple software, why not take the time to submit a bug report to them so that they’re aware of it?
You see, it is in Apple’s interest to improve its products and give customers the best possible experiences.
Letting the company know about a software problem you’ve been plagued with is always helpful and if enough people report the same bug, the issue will hopefully be escalated to someone who’s in charge.
As you may have suspected, this tutorial invites you to do your duty and file a bug report or submit feedback using Apple’s many bug-reporting tools and services. Read More
By Christian Zibreg on Apr 6, 2016
An iOS vulnerability that permitted nefarious people to gain access to Contacts and Photos data has been fixed swiftly without the need for a software update. A server-side fix has patched a security hole in Siri which allowed the personal digital assistant to use email links in tweets to gain access to contacts and photos on a locked iPhone 6s running iOS 9.3.1. Apple has confirmed to The Washington Post that it’s fixed the flaw on its servers. Read More
By Christian Zibreg on Apr 5, 2016
First spotted by Jose Rodriguez, who last September found a similar flaw in iOS, and highlighted by The Daily Dot, Apple’s mobile operating system contains a vulnerability that lets others access your Contacts and Photos using Siri on the Lock screen of your iPhone 6s, bypassing your passcode.
Fortunately, there’s an easy fix for this which involves revoking Siri access to Twitter and Photos and disabling Lock screen access to the personal digital assistant. Apple has not commented on the bug, which will likely be squashed in an upcoming software update. Read More
By Christian Zibreg on Apr 1, 2016
Sprint customers took to Reddit to complain about the inability to connect to Sprint’s LTE cellular data network after upgrading to Apple’s iOS 9.3 software update last week. The most recent iOS 9.3.1 update does not appear to have fixed the issue.
Sprint has acknowledged the issue in a text message to affected users and promised a fix, which will likely be delivered in the form of an over-the-air carrier settings update. “Your iPhone may be having data connection issues with the recent software update,” reads Sprint’s message. “We’re working quickly to fix. We apologize for the inconvenience”. Read More
By Christian Zibreg on Mar 29, 2016
Apple is aware that some folks are seeing unexpected behavior when tapping web links on iOS 9.3 and is working on a fix which will be deployed to users in the form of a minor software update, a company spokesperson has confirmed to TechCrunch.
An unknown portion of people who have upgraded their iPhone, iPod touch and iPad devices to iOS 9.3 have reported being plagued with this issue where tapping web links would crash apps like Safari, Messages, Mail, Chrome, Tweetbot and more. Read More
By Anthony Bouchard on Mar 17, 2016
Have you ever unplugged your headphones or speakers from the 3.5mm jack on your iPhone, iPod touch, or iPad just to find that your iPhone was stuck in headphone mode? The most common symptom is that sound won’t come from your iPhone speakers anymore, and in some cases, you may even see the Headphones HUD stuck on your Home screen. It can be frustrating, but it’s usually pretty easy to fix.
In this piece, we’ll discuss why it happens, as well as some troubleshooting steps on how to get out of a stuck case of headphone mode in iOS. Read More
By Anthony Bouchard on Feb 29, 2016
Sometimes when your Mac is doing things you can’t explain, such as in the presence of a bug in OS X, you have no other choice than to report the bug to Apple.
Many times, the support staff are going to ask you to provide Apple’s engineers with what’s known as a sysdiagnose, which is a special screenshot of your system information and performance at that very moment in time. This information is very useful for bug reporting and troubleshooting as it allows Apple to try and reproduce issues so they can fix them.
In this piece, we’ll explain what a sysdiagnose is, what it contains, and how to grab one so you can file a proper bug report a bug to Apple when you have issues with your Mac. Read More
By Cody Lee on Feb 24, 2016
The iOS 9.3 beta released earlier this week includes a fix for the ‘January 1, 1970’ bug that has been bricking devices, reports MacRumors. The site points to its forums, where multiple users found that their devices stuck in boot loops were able to be restored to working order via an update to beta 4.
The fix is two-fold. Folks with the beta installed say that you can no longer move the time on December 31, 2000 past 7 p.m.—disabling the bug entirely, since this prevents you from scrolling back to 1970. And as mentioned above, the new firmware can also unbrick devices affected by the glitch. Read More
By Christian Zibreg on Feb 15, 2016
A newly published support document from Apple, which was first discovered by German blog Apfelpage.de, has acknowledged an issue where any 64-bit iPhone could be bricked by setting the date back to a specific time, causing it to fail to boot properly and requiring a physical repair to put the device back into working order.
According to the document, a permanent fix for the problem will be released as part of a future software update. Meanwhile, the affected iPhone owners are advised to contact Apple Support. Read More
By Christian Zibreg on Feb 11, 2016
According to a post on Reddit and reports out of China, it is possible to brick an iPhone by setting the date back to a specific time.
I wasn’t brave enough to test it myself, but the post claims the bug only affects 64-bit iOS devices.
It would seem that changing the device’s Date & Time values to a specific point in time would cause it to fail to boot properly.
Basically, it gets bricked and stuck at the Apple logo boot image. Neither DFU mode nor restoring from a backup would bring a bricked device back to life as a physical repair is required to put it back into working order. Read More
By Jeff Benjamin on Dec 8, 2015
If you’re an iPad Pro owner, then you’ve likely run into the situation where the device gets stuck at an unresponsive black screen. This generally happens after fully charging the device, and it requires a force restart to bring the tablet back to life.
Obviously, this is a pretty big annoyance for anyone who picks up their iPad and wants to begin using it immediately. I’ve run into the issue about half a dozen times since I got my iPad Pro, and and each time is just as annoying as the last.
Fortunately, it looks as if Apple might be making some headway when it comes to fixing the issue. As first spotted by MacRumors, Apple has updated its support document for the issue, and states that updating the iPad Pro to iOS 9.2 or later may remedy the issue. Read More
By Jeff Benjamin on Nov 27, 2015
Let’s face it; everyone experiences buyer’s remorse from time to time, which results in a change of heart about a purchase. Then there are those occasions when you regret changing your mind about changing your mind. That’s what recently happened to me after I requested an App Store refund for an app that I later realized I actually wanted and needed.
Oddly, I encountered a weird error telling me that since I had previously requested a refund for the app, I could no longer purchase it again. That makes no sense. Why would Apple not want to take my money just because I had requested a prior refund?
The error reads “This redownload is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.”
Whatever the reason for the error, after searching Google, it’s obvious that I’m not the first to encounter this issue. The good news is that fixing the Redownload Unavailable with This Apple ID error is very easy to do… Read More
By Jeff Benjamin on Oct 15, 2015
Pangu has released the first update for its iOS 9 jailbreak tool for Windows. Pangu 1.0.1 is now available to all users, and fixes several issues with the tool. If you’ve been having issues getting the Pangu 1.0.0 to properly launch, or have experienced failed jailbreak attempts, then you should definitely give it another shot with this latest version of Pangu. Read More
By Jeff Benjamin on Sep 23, 2015
A week after Apple pushed iOS 9 to the public, it has followed up with the release of iOS 9.0.1. As you may have guessed by the version number, iOS 9.0.1 is a bug fix update. All users running iOS 9 should therefore update to iOS 9.0.1 for increased system stability.
Perhaps most notably, we saw several users in our comments talk about failed upgrades, where iOS would freeze when using the Slide to Upgrade feature in the Setup Assistant. That issue should now be solved thanks to iOS 9.0.1.
By Jeff Benjamin on Jul 5, 2015
As we noted to you guys upon release, Cydia 1.1.19 was a major upgrade for Cydia. As such, it was inevitable for a few bugs to surface with all of the under-the-hood changes.
In Cydia version 1.1.20, saurik has addressed many of these bugs in what he is calling a bug fix release. If you’re encountering problems while using Cydia, it’s definitely suggested that you upgrade to the latest version as soon as you can. Read More