Apple releases iOS 10.0.3 for iPhone 7 and 7 Plus with fix for cellular conectivity bug

By Cody Lee on Oct 17, 2016

Apple on Monday released a new update for iOS labeled version number 10.0.3. The update appears to be exclusive for the iPhone 7 and 7 Plus, and it can be downloaded via the Update mechanism in Settings, or from our Downloads page.

As noted in the screenshot above, 10.0.3 brings about various bug fixes, including one for an issue where users could temporarily lose cellular connectivity. This has been a fairly high profile iPhone 7 bug, particularly among Verizon users.

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iTunes 12.4.3, which squashes a playlist syncing bug, is now available

By Christian Zibreg on Aug 1, 2016

After seeding fourth betas of iOS 10, macOS Sierra, tvOS 10, watchOS 3 and Xcode 8 earlier this morning, Apple has managed to push a minor iTunes update to users. iTunes 12.4.3, which fixes an issue with playlist syncing, is now available through the Mac App Store’s Updates tab. In addition to iTunes 12.4.3 and new OS beta releases, a revamped Remote app for the Apple TV with support for Siri voice input, Game Mode and other perks has released on the App Store for everyone to use. Read More


iTunes 12.4 bug causing Apple Music playback issues with tracks shorter than 60 seconds

By Christian Zibreg on Jun 23, 2016

There seems to be a bug in iTunes 12.4 which causes playback issues with Apple Music tracks shorter than 60 seconds, MacRumors reported today.

The problem allegedly stems from a buffering bug that apparently causes iTunes to never begin downloading the next song in the queue if it’s shorter than 60 seconds. Basically, iTunes is left waiting for a download to finish that has in fact never started. The bug has been reported to Apple and we expect it to be fixed in a future iTunes update. Read More


Weird iOS bug permits unlimited photo zooming

By Christian Zibreg on May 31, 2016

Apple’s stock Photos app has a lot of nicely implemented features and it gets used a lot on my iPhone 6s, but I’m still yearning for the ability to zoom on photos unlimitedly, using the pinch-zoom gesture.

Zooming in Photos isn’t possible beyond a certain threshold and that’s been ticking me off for quite some time now. Curiously, there appears to be a bug in iOS which overrides this behavior and lets you zoom unlimitedly on a photo. Read More


Apple pulls iOS 9.3.2 update following 9.7″ iPad Pro bricking complaints

By Christian Zibreg on May 20, 2016

Following an avalanche of complaints from the affected 9.7-inch iPad Pro owners who saw their device bricked and reporting an iTunes error 56 after installing the latest iOS 9.3.2 software update, Apple has now pulled iOS 9.3.2 for that device from its servers. As first noted by MacRumors 9.7-inch iPad Pro owners who have not installed iOS 9.3.2 no longer see the over-the-air update on their tablet. Read More


Apple engineers visited a user to figure out why iTunes deleted his music

By Christian Zibreg on May 18, 2016

Following James Pinkstone’s viral blog post about a nasty glitch in iTunes causing the application to inadvertently delete music from some personal libraries, Apple flew two engineers from across the country to visit him at his house in order to try to figure out why Apple Music and iTunes Match would wipe out 122 gigabytes of his personal music collection. In a follow-up post, Pinkstone explained that the engineers, named Tom and Ezra, spent the day at his house in an attempt to research the issue. Read More


Apple is ‘looking’ into reports of iOS 9.3.2 bricking some 9.7-inch iPad Pros

By Christian Zibreg on May 18, 2016

Following multiple complaints that the iOS 9.3.2 software update, which released two days ago, has bricked some 9.7-inch iPad Pro models with ‘Error 56’, Apple today acknowledged that it’s aware of these reports and is “looking” into them.

Although Apple’s statement to iMore does not make it clear whether the company has pinpointed what might be causing this issue, the company did advise those unable to restore their device through iTunes to contact its support team. Read More


iOS 9.3.2 reportedly bricking some 9.7-inch iPad Pro models with ‘Error 56’

By Cody Lee on May 16, 2016

It appears that today’s iOS 9.3.2 update is causing problems for some 9.7-inch iPad Pro owners. As noted by MacRumors, a number of users have taken to Twitter and other forums to complain that the firmware bricked their tablets shortly after installing the over-the-air update.

More specifically, users are seeing an “Error 56” message, which instructs you to plug your device into iTunes. According to some of those who have received the error, however, plugging the tablet into your computer and trying to restore through iTunes doesn’t resolve the issue. Read More


How to submit feedback and bug reports to Apple

By Christian Zibreg on Apr 15, 2016

Has that longstanding bug in iOS, OS X or a first-party Apple app been driving you crazy? And did you ever wonder what’s taking the company so long to squash some of its well reported software bugs? But if you’re pissed off by buggy Apple software, why not take the time to submit a bug report to them so that they’re aware of it?

You see, it is in Apple’s interest to improve its products and give customers the best possible experiences.

Letting the company know about a software problem you’ve been plagued with is always helpful and if enough people report the same bug, the issue will hopefully be escalated to someone who’s in charge.

As you may have suspected, this tutorial invites you to do your duty and file a bug report or submit feedback using Apple’s many bug-reporting tools and services. Read More


Server-side patch fixes vulnerability that allowed access to Contacts and Photos on iPhone 6s

By Christian Zibreg on Apr 6, 2016

An iOS vulnerability that permitted nefarious people to gain access to Contacts and Photos data has been fixed swiftly without the need for a software update. A server-side fix has patched a security hole in Siri which allowed the personal digital assistant to use email links in tweets to gain access to contacts and photos on a locked iPhone 6s running iOS 9.3.1. Apple has confirmed to The Washington Post that it’s fixed the flaw on its servers. Read More


Easy to fix iOS bug bypasses Lock screen on iPhone 6s, giving access to Contacts and Photos

By Christian Zibreg on Apr 5, 2016

First spotted by Jose Rodriguez, who last September found a similar flaw in iOS, and highlighted by The Daily Dot, Apple’s mobile operating system contains a vulnerability that lets others access your Contacts and Photos using Siri on the Lock screen of your iPhone 6s, bypassing your passcode.

Fortunately, there’s an easy fix for this which involves revoking Siri access to Twitter and Photos and disabling Lock screen access to the personal digital assistant. Apple has not commented on the bug, which will likely be squashed in an upcoming software update. Read More


Sprint to fix an issue preventing iPhone users from connecting to LTE cellular data

By Christian Zibreg on Apr 1, 2016

Sprint customers took to Reddit to complain about the inability to connect to Sprint’s LTE cellular data network after upgrading to Apple’s iOS 9.3 software update last week. The most recent iOS 9.3.1 update does not appear to have fixed the issue.

Sprint has acknowledged the issue in a text message to affected users and promised a fix, which will likely be delivered in the form of an over-the-air carrier settings update. “Your iPhone may be having data connection issues with the recent software update,” reads Sprint’s message. “We’re working quickly to fix. We apologize for the inconvenience”. Read More


Apple confirms a fix for iOS 9.3’s misbehaving web links is in the works and coming soon

By Christian Zibreg on Mar 29, 2016

Apple is aware that some folks are seeing unexpected behavior when tapping web links on iOS 9.3 and is working on a fix which will be deployed to users in the form of a minor software update, a company spokesperson has confirmed to TechCrunch.

An unknown portion of people who have upgraded their iPhone, iPod touch and iPad devices to iOS 9.3 have reported being plagued with this issue where tapping web links would crash apps like Safari, Messages, Mail, Chrome, Tweetbot and more. Read More


Some people complain that iOS 9.3 crashes after tapping on web links

By Christian Zibreg on Mar 28, 2016

It seems that iOS 9.3 is causing unexpected behavior when tapping web links, as evidenced by Twitter and a growing thread on the Apple Support Communities forums. Hundreds of affected users are reporting that the latest iPhones, and some older devices, become unresponsive or crash after tapping or tapping-and-holding web links in both first and third-party apps such as Safari, Messages, Mail, Notes, Google Chrome and more. For others, tapping on links does nothing.

Other people claim they were plagued with the same issue on iOS 9.2 devices, with some users claiming they heard from an Apple Support representative that the company is aware of the issue and is working on a fix, which should be released soon. Read More


iPhone stuck in headphone mode? Here’s a fix

By Anthony Bouchard on Mar 17, 2016

Have you ever unplugged your headphones or speakers from the 3.5mm jack on your iPhone, iPod touch, or iPad just to find that your iPhone was stuck in headphone mode? The most common symptom is that sound won’t come from your iPhone speakers anymore, and in some cases, you may even see the Headphones HUD stuck on your Home screen. It can be frustrating, but it’s usually pretty easy to fix.

In this piece, we’ll discuss why it happens, as well as some troubleshooting steps on how to get out of a stuck case of headphone mode in iOS. Read More


How to get system diagnostic files on Mac OS X

By Anthony Bouchard on Feb 29, 2016

Sometimes when your Mac is doing things you can’t explain, such as in the presence of a bug in OS X, you have no other choice than to report the bug to Apple.

Many times, the support staff are going to ask you to provide Apple’s engineers with what’s known as a sysdiagnose, which is a special screenshot of your system information and performance at that very moment in time. This information is very useful for bug reporting and troubleshooting as it allows Apple to try and reproduce issues so they can fix them.

In this piece, we’ll explain what a sysdiagnose is, what it contains, and how to grab one so you can file a proper bug report a bug to Apple when you have issues with your Mac. Read More


Latest iOS 9.3 beta fixes 1970 bug that bricks devices

By Cody Lee on Feb 24, 2016

The iOS 9.3 beta released earlier this week includes a fix for the ‘January 1, 1970’ bug that has been bricking devices, reports MacRumors. The site points to its forums, where multiple users found that their devices stuck in boot loops were able to be restored to working order via an update to beta 4.

The fix is two-fold. Folks with the beta installed say that you can no longer move the time on December 31, 2000 past 7 p.m.—disabling the bug entirely, since this prevents you from scrolling back to 1970. And as mentioned above, the new firmware can also unbrick devices affected by the glitch. Read More


Apple promises a fix for iPhone bricking stemming from date and time bug

By Christian Zibreg on Feb 15, 2016

A newly published support document from Apple, which was first discovered by German blog, has acknowledged an issue where any 64-bit iPhone could be bricked by setting the date back to a specific time, causing it to fail to boot properly and requiring a physical repair to put the device back into working order.

According to the document, a permanent fix for the problem will be released as part of a future software update. Meanwhile, the affected iPhone owners are advised to contact Apple Support. Read More


Don’t try this at home: iPhones apparently getting bricked after date is set back to a specific time

By Christian Zibreg on Feb 11, 2016

According to a post on Reddit and reports out of China, it is possible to brick an iPhone by setting the date back to a specific time.

I wasn’t brave enough to test it myself, but the post claims the bug only affects 64-bit iOS devices.

It would seem that changing the device’s Date & Time values to a specific point in time would cause it to fail to boot properly.

Basically, it gets bricked and stuck at the Apple logo boot image. Neither DFU mode nor restoring from a backup would bring a bricked device back to life as a physical repair is required to put it back into working order. Read More


Apple: updating iPad Pro to iOS 9.2 might help fix unresponsiveness

By Jeff Benjamin on Dec 8, 2015

If you’re an iPad Pro owner, then you’ve likely run into the situation where the device gets stuck at an unresponsive black screen. This generally happens after fully charging the device, and it requires a force restart to bring the tablet back to life.

Obviously, this is a pretty big annoyance for anyone who picks up their iPad and wants to begin using it immediately. I’ve run into the issue about half a dozen times since I got my iPad Pro, and and each time is just as annoying as the last.

Fortunately, it looks as if Apple might be making some headway when it comes to fixing the issue. As first spotted by MacRumors, Apple has updated its support document for the issue, and states that updating the iPad Pro to iOS 9.2 or later may remedy the issue. Read More

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