Shipping times improve for select iPhone 6 and 6 Plus models

By Cody Lee on Nov 21, 2014

With the all-important Black Friday shopping weekend just around the corner, Apple continues to improve supply of the new iPhone 6 and 6 Plus. Shipping estimates for select models of the handsets have recently ameliorated for Apple’s US online store and in other countries.

Both 64GB and 128GB iPhone 6 models, as well as the 16GB iPhone 6 Plus, are now showing ship dates 7 to 10 days out for all colors across all major US carriers. And the 16GB iPhone 6 is now shipping in 5 to 7 days, with Personal Pickup available at a number of Apple Stores. Read More

 

Apple Stores to start servicing Beats hardware on November 18

By Cody Lee on Nov 14, 2014

According to a leaked internal notice, Apple Store Genius Bars are going to begin providing after-purchase support of Beats hardware next week. The screenshot was posted by technology website TechnoBuffalo, which said that it was sent in by an anonymous source.

Given the minimal context, it’s impossible to tell if the document is legitimate or not, but it does corroborate a report from October along the same lines. Coincidentally, that report also featured a screenshot of an internal memo sent out to Apple service providers. Read More

 

AT&T offering $50 bill credit for iPhone upgrades purchased through Apple

By Cody Lee on Nov 13, 2014

AT&T is right now offering a $50 bill credit to Next customers who purchase a new iPhone from Apple’s online and retail stores within the next two months. Neither company is actively marketing the promotion, but, as spotted by MacRumors, it does appear in the fine print of AT&T’s Next plan.

All late model iPhones qualify for the deal, including the 5c, 5s, 6 and 6 Plus, but there are stringent requirements. The iPhone must be purchased on an existing line as an upgrade, it must be financed using AT&T’s Next plan, and it must remain active and in good standing on Next for 45 days. Read More

 

Barclaycard Apple Rewards Visa delivers new financing options, better security and 3X points

By Christian Zibreg on Nov 10, 2014

Born out of the Apple-Barclaycard partnership, the new Barclaycard Apple Rewards Visa card is now available with EMV Chip and PIN security, revised financing options, updated rewards with three times points on Apple Store purchase and more.

As first discovered by AppleInsider on Monday, the card earns you three reward points for every dollar spent at the Apple Store (iTunes purchases don’t qualify).

Once you earn 2,500 points, Apple will give you a $25 Apple Store Gift Card (previously, you’d get a $25 iTunes Gift Card with the Barclaycard iTunes Rewards Visa Card).

Moreover, there’s no interest on purchases made at Apple within the first 30 days of account opening, plus some other perks as well. Read More

 

Apple removes Fitbit products from online store

By Cody Lee on Nov 7, 2014

Apple has followed through with plans to stop selling Fitbit devices. As noted by MacRumors, the company has pulled all Fitbit products from its online store and has begun removing them from the shelves of its retail stores as well.

Previously, Apple carried the Fitbit Flex fitness band and the classic Fitbit one, both of which connected to iOS devices. The reason behind the removals is unknown, but there does appear to be tension brewing between the two firms. Read More

 

Apple removes Bose products from online store

By Cody Lee on Oct 17, 2014

Bose products disappeared from Apple’s online store in several countries (still in at least the UK Store) this afternoon. The change, first spotted by 9to5Mac, follows rumors that the long-standing retail relationship between the two companies has soured.

Customers will no longer come across Bose speakers and headphones in device accessory pages on Apple.com, and a search for ‘Bose’ on Apple’s website comes up empty. It’s believed that we will soon start seeing similar removals from Apple’s retail stores. Read More

 

Apple to stop selling Fitbit products in stores

By Cody Lee on Oct 15, 2014

Apple may soon stop selling Fitbit device in its retail stores, according to Recode. The outlet says that its source gave no meaningful reason for why it’s decided to pull the products, but it may have something to do with its upcoming Apple Watch.

Introduced at last month’s media event, the Apple Watch is billed as a device capable of handling a number of smartphone tasks, as well as tracking and analyzing various health and fitness data. This would put it in direct competition with Fitbit. Read More

 

iPhone 6 and iPhone 6 Plus are now available for pre-order

By Cody Lee on Sep 12, 2014

Following their unveilings on Tuesday, Apple has made both the iPhone 6 and iPhone 6 Plus available for online pre-order. I want to be up front and say that I have not seen the online store (website) come back up yet, but myself and a number of readers/colleagues have managed to place orders through other avenues.

It seems like people are having the most success with the Apple Store app. It takes some patience, and maybe even a few tries, but that’s how I placed my order, and was able to opt for in-store pickup. Otherwise, you can try your carrier’s website—I see some folks on Twitter have had luck ordering with AT&T and Verizon.

Read More

 

Apple’s online store down ahead of iPhone 6 pre-orders

By Cody Lee on Sep 11, 2014

Apple has just taken its online store down, ahead of the pre-order launch for the iPhone 6 and 6 Plus. Beginning at 12:01 am Pacific Time, or 3:01 am Eastern Time tomorrow, customers will be able to place pre-orders for both of the handsets.

Apple unveiled the 6 and 6 Plus at a major media event on Tuesday, announcing that both models have bigger screens than any other iPhone before them. The iPhone 6 has a 4.7-inch display, and the iPhone 6 Plus has a larger 5.5-inch display.

Read More

 

Apple to allow in-store pickups for iPhone 6 pre-orders

By Cody Lee on Sep 11, 2014

It looks like Apple will be giving folks who pre-order the iPhone 6 and 6 Plus the option to pick up their devices in-store, rather than having to wait for them to be shipped to their houses. The retail iPhone page on Apple’s website invites users to pre-order the new handset, and choose to “have it shipped to you for free, or pick it up in store.” Read More

 

Apple to use new Reservation Pass service for retail iPhone 6 launch

By Cody Lee on Sep 10, 2014

Apple is looking to utilize a new reservation system for customers lined up outside of its retail stores for the iPhone 6, reports 9to5Mac. According to the site, the company has been handing out training materials to employees for the new system, which is called “Reservation Pass.”

Reservation Pass is described as a virtual queue of sorts, allowing Apple employees to manage crowds and stockpiles more efficiently on hectic launch days. The system tracks customer line position, and syncs with a store’s inventory to make sure there are enough devices in stock. Read More

 

Apple and Disney upgrading in-store iBeacon/NFC ahead of iPhone 6 launch

By Christian Zibreg on Sep 7, 2014

Here’s another piece of evidence to help complete the Apple mobile payments puzzle: according to a new report by 9to5Mac, Apple and Disney stores in the United States have been upgrading in-store iBeacon transmitters and NFC sensors ahead of the company’s big reveal on Tuesday.

The upgraded sensors, which include the new Gimbal Series 20 Proximity Beacons, will allow the companies to track customers inside their stores with an even greater degree of precision.

As it’s been widely reported, both the iPhone 6 and iWatch are rumored to be outfitted with a Near-Field Communication (NFC) chip to support mobile payments. It’s “one of the hallmark features” of the iPhone 6, according to Wired. The Apple wearable device has “a role in mobile payments,” too, as per The Wall Street Journal. Read More

 

Apple rolling out on-site iPhone 5s screen replacements to U.S. retail stores

By Christian Zibreg on Aug 5, 2014

Well, it had to happen someday. Call it a stroke of bad luck or inattention on my part, but it only took a fraction of a second for my shiny new iPhone 5s to slip out of my hand and fall on the concrete face down, just a few short weeks after purchasing the device! For the record, I am the type of person who handles my devices with utmost care so you could imagine my sorrow and feel my heartache.

Now I’m left with a pricey device that has a damaged screen with nasty cracks appearing all the way down to the steel Touch ID ring. A quote my nearest Apple Store gave me for an out of warranty screen replacement was just unbearable. And, it would take them at least a week to, or even more, to service the device, which was unacceptable to me.

Worse, iFixit at the time didn’t yet sell an iPhone 5s screen replacement kit. In addition, history has taught me all to well to avoid inexpensive screens sold on eBay. More often than not, these third-party components don’t hold a candle to Apple’s Retina screen in terms of color accuracy, overall image quality and touch sensing.

Luckily for our U.S. readers, after introducing in-store iPhone 5c screen repairs back in January, Apple Stores in the United States can now replace your damaged iPhone 5s screen in a matter of an hour… Read More

 

Apple launches iTunes Pass in the US and other countries

By Cody Lee on Jul 17, 2014

On Tuesday, Apple launched a new service in Japan called ‘iTunes Pass.’ The service allows customers to purchase iTunes Store credit from an Apple retail store using Passbook, eliminating the need for physical gift cards and redemption codes.

At the time of launch, it was unclear if Apple intended to roll out iTunes Pass to other countries, or if it was merely just testing the waters for a bigger project. After 24 hours, that question was answered tonight when the service popped up in the US… Read More

 

Apple launches iPhone and iPad trade-in program in Australia

By Cody Lee on Jul 15, 2014

As expected, Apple has officially launched its iPhone and iPad trade-in program in Australia today. The company made the announcement via a statement provided to an Australian MSN affiliate this morning.

Customers can receive a maximum of A$250 (or roughly $234 USD) for their iPhones, and A$215 ($202 USD) for iPad trade-ins. Newer devices like the iPhone 5s and 5c are not eligible, nor are first-gen models… Read More

 

Apple livens up retail stores with backlit wall graphics from TV ads

By Christian Zibreg on Jul 1, 2014

Ace Metrix’s ad-watching data compiled by Bloomberg has revealed that Apple’s in-house advertisements are scoring lower than those created by its long-time ad agency, TBWA\Media Arts Labs. This includes Apple’s TBWA-produced iPhone 5s television campaigns such as ‘Gigantic’ and ‘From the Heart’.

Small wonder, then, that Apple has decided to use various motifs from these successful commercials inside its retail stores, starting with the installation of the brand new backlit wall graphics at select locations… Read More

 

Apple to launch yearly ‘Back to School’ promo tomorrow

By Cody Lee on Jun 30, 2014

MacRumors is reporting that Apple is set to launch its annual ‘Back to School’ promotion in the US and several other countries beginning tomorrow—Tuesday, July 1st. The company runs the promo at various times in different regions, depending on their respective educational calendars.

According to the site, Apple will be offering up iTunes Store/App Store gift cards to students that purchase a Mac, iPad, or iPhone. Similar to last year, it sounds like students will receive a $100 App Store gift card for the purchase of a new Mac, and a $50 card for new iOS device purchases… Read More

 

Apple announces filmmaking and storytelling focused Summer 2014 Workshops for kids

By Christian Zibreg on Jun 17, 2014

Apple Retail is kicking off its annual free summer camps for kids eight to twelve years old. This time around, three-day workshops will center around filmmaking and interactive storytelling with apps like iMovie and iBooks Author on Macs and iPads.

Apple wants to educate youngsters on the basics of making movies and creating interactive books, complete with their own illustrations and sound effects. Each workshop, according to the firm, ends with the Apple Camp Showcase “so campers can share their finished projects”Read More

 

Apple’s Angela Ahrendts sends out first memo to retail staff

By Cody Lee on Jun 12, 2014

Angela Ahrendts began here tenure as Apple’s senior vice president of retail and online sales in early May. The former Burberry CEO has made a good first impression in her first month, garnering praise from folks inside and outside the company.

Today, Ahrendts sent out her first memo to Apple retail employees, which officially sets the tone for her incumbency. In the letter she thanks everyone for their hospitality, and pledges to continue to evolve the customer journey in stores and online… Read More

 

Apple posts video showing off new Japan retail store

By Cody Lee on Jun 12, 2014

Last night, Apple posted a video to its official YouTube channel showing off its newest retail store in Japan. The store is located in Omotesando, Tokyo, and it includes a brushed aluminum staircase and other unique architectural features.

Photos of the outside of the store surfaced in May, showing what appeared to be a power-saving green curtain of foliage draped down one wall. But this new video from Apple takes you on a brief virtual tour of the entire multi-floor building… Read More

 
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