By Christian Zibreg on Jun 26, 2015
Earlier today, the Apple Watch hit an additional seven countries around the world, thus bringing the number of countries where the wearable gizmo officially sells to sixteen, with more markets joining Apple’s party it in the coming weeks and months.
The Cupertino firm has pledged to sell “some models” in its retail stores to walk-in customers. But, you still cannot just waltz inside an Apple Store, pick up an Apple Watch and walk away—without making an online reservation first.
That’s where the Apple Online Store’s handy online reservation system comes into play. Called Reserve & Pickup, it lets prospective customers reserve their Apple Watch with in-store delivery for pickup in person. In this tutorial, I’m going to guide you step by step through using the Reserve & Pickup system to find an Apple Watch you’d like to buy and have it shipped to your nearest Apple Store. Read More
By Cody Lee on May 21, 2015
Apple posted an update on Thursday for its Apple Store app, bringing the app to version 3.3. The update brings about at least two significant improvements: support for Touch ID and Apple ID two-step verification.
Folks checking their Apple Watch orders frequently using the app will be happy to hear that you no longer have to input your password. You can now use Touch ID to access orders, Easy Pay receipts and reservations. Read More
By Christian Zibreg on May 21, 2015
Standalone bands for the Apple Watch are now available across select brick-and-mortar Apple Stores in the United States, the United Kingdom and possibly elsewhere, according to latest reports.
As reported by Twitter user AppleRadar, an Apple Store in Miami is now carrying the Classic Buckle and the Sport Band in multiple colors, with additional bands likely arriving soon. Read More
By Cody Lee on May 20, 2015
You may soon be able to pickup new Apple Watch bands in-store, according to 9to5Mac. Citing an internal memo sent out to employees, the outlet reports that Apple Stores will soon start carrying limited quantities of bands for the just-released wearable.
Before you get too excited, the message indicates that a majority of the stock will be made up of Sport bands. Also, it sounds like much of the inventory is reserved for customers looking to swap their pre-bundled bands, and replacing worn out demo bands. Read More
By Jeff Benjamin on May 19, 2015
Getting a new 5K iMac for under two grand was nice, and the addition of Force Touch to the 15-inch Retina MacBook Pro was cool. But this release is by far the most surprising release from Apple that we’ve seen today.
Indeed, has released a Lightning dock for the iPhone 5, iPhone 5s, iPhone 6, and 6 Plus. You can even use Apple’s new dock with a Lightning equipped iPod touch.
The dock is available for purchase now for $39.99 and ships in 1-3 business days. Read More
By Christian Zibreg on May 18, 2015
A report Monday by the Khaleej Times says Apple will be opening the world’s largest retail store in Dubai, the most populous city in the United Arab Emirates (UAE) with population of more than 2 million people.
In fact, not only will it file as the world’s largest Apple Store, but also as UAE’s very first Apple Store, too. Located at Dubai’s Mall of the Emirates, the store is currently under construction and is expected to open doors to fans in August 2015. Dubai is a popular tourist destination known for its luxury goods market and high-profile shopping malls. Read More
By Cody Lee on Apr 23, 2015
Apple on Thursday night began emailing Apple Watch pre-order customers (whose orders have already shipped), informing them that their wearable would be arriving soon and that they can get help setting it up in “the comfort of their own home.”
The online “Personal Setup” service is essentially a video session in which you get instructions on setting up your Watch and an overview of key features. As with in-store Personal Setups, online sessions require you to schedule an appointment. Read More
By Christian Zibreg on Apr 22, 2015
Today is Earth Day and Apple Stores around the world are marking the occasion with revamped signage outside the brick-and-mortar locations featuring green leaves. Although the physical stores now rock logo leaves tinted in green, the Online Apple Store was unaffected as of this writing.
The Apple.com homepage is heavily promoting the company’s green initiatives based on the updated 2015 Environmental Responsibility Report and an accompanying video entitled ‘Better Starts Here’, which highlights “significant progress” the company has made in terms of its commitment to preserving our environment during the 2014 fiscal year. Read More
By Cody Lee on Apr 21, 2015
Apple retail chief Angela Ahrendts sent out a video to Apple retail employees today, addressing concerns and questions regarding the Apple Watch and MacBook launches. In the video, posted by French site Mac4Ever, Ahrendts reiterates much of what was said in an internal memo that was sent out to employees last week. Read More
By Cody Lee on Apr 13, 2015
Those of you who enjoy app deals may be interested to know that Rules! has gone free for a limited time. Apple is currently offering promo codes for the popular brain-teasing puzzler, which typically costs $2.99, within its Apple Store app.
For those who haven’t played it before, Rules! is a well-designed puzzle game that puts your memory and reflex skills to the test. Players are presented with a 16-card board, and asked to remove cards based on increasingly difficult guidelines. Read More
By Cody Lee on Apr 10, 2015
Tim Cook took time out of his day on Friday to visit his local Palo Alto Apple Store, to greet folks trying on the Apple Watch. The CEO shook hands, posed for photos, and fielded questions regarding Apple’s highly anticipated wearable.
CNBC was on hand for the meet-and-greet and managed to speak with Cook for a moment about the Watch, and what he’s seen in terms of initial response. Unsurprisingly, he says the company has been “impressed” with consumer enthusiasm. Read More
By Christian Zibreg on Apr 7, 2015
In an interesting break from the publicity Apple normally gets for free whenever customers line up outside its stores to be the first to get their hands on latest new gizmos, the company is now instructing its retail employees to suggest customers buy the Apple Watch and the new twelve-inch MacBook through the Online Apple Store.
According to an internal memo Apple’s retail chief Angela Ahrendts sent to Apple Store employees entitled ‘Get in line online’, obtained by Business Insider, Apple suggests that “the days of waiting in line and crossing fingers for a product are over”. Read More
By Jake Smith on Apr 5, 2015
It’s been a busy weekend in Apple Watch news, so let’s take a look, shall we?
To start, 9to5mac has given us an early look at the new Apple Watch-themed display that will be dressing Apple Stores across the world. We’ll see the new display on April 10, coinciding with the launch of Apple Watch pre-orders and in-store try-on appointments for prospective users. Read More
By Christian Zibreg on Mar 30, 2015
The Apple Watch sales process and purchasing experience will be more elaborate and exquisite than originally thought, according to internal training documents seen by Arnold Kim, who runs MacRumors.
Apple is revamping its retail stores ahead of April 10 Watch pre-orders and try-on appointments and has detailed in an internal brochure for retail staff the various process for both customers and employees, including playing with different bands, trying on demo units and more.
We also got our first good look at special display cases for the Watch that will be installed in Apple Stores and learn about other interesting details surrounding the shopping experience as Apple has envisioned it. Read More
By Jake Smith on Mar 24, 2015
9to5mac is out with a report on Tuesday detailing how Apple Store employees will help customers select the right Apple Watch for their lifestyle, when it becomes available to purchase on April 24. The publication, often providing some of the best Apple scoops, details that retail employees will initiate conversations to build trust, enabling the employee to essentially take the place as a fashion advisor during the purchase process, rather than pushing a new consumer electronic. Read More
By Jake Smith on Mar 23, 2015
An updated version of Apple’s wireless keyboard appeared on Apple’s Czech Republic online store on Monday, most notably packing a backlit keyboard.
Apple hasn’t updated the product description noting the backlit feature, however the F5 and F6 keys indicate dimming and brightening functionality like found on Apple’s laptop line. The keys have also seen a slight redesign, and the CD eject button has been replaced with a power button. Read More
By Jake Smith on Mar 20, 2015
Following a report last month, Japan-based blog Macotakara was able to snag a look at the kit Apple Store employees will use to allow customers to try-on in-ear headphones before making a purchase.
The urBeats, Beats Tour, and PowerBeats 2 Wireless, all made by the Apple-owned Beats Electronics, and the RHA MA450i, JayBird BlueBuds X, and the Bose QC20, are seen in the kit that Apple Store employees will use to help present to customers. Read More
By Cody Lee on Mar 16, 2015
Apple will soon introduce a new trade-in program that will accept Androids and other non-Apple smartphones, reports 9to5Mac. Citing sources familiar with the upcoming rollout, the outlet says the program will be very similar to Apple’s existing iPhone trade-in program, which provides customers with gift cards to be used towards the purchase of a new iPhone.
Trade-in values of smartphones will be determined by Apple Store representatives, based on the age of the device as well as its cosmetic and functioning condition. The reps are said to be beginning extensive training sessions later this week, which will better prepare them to appraise these new devices when the program launches sometime in “the coming weeks.” Read More
By Cody Lee on Mar 3, 2015
Ahead of next week’s Apple Watch event, Apple has begun training its retail employees on how to position the new device to customers. In a new report this afternoon, 9to5Mac’s Mark Gurman shares 3 key points from their training including key features, iPhone compatibility and style.
According to selling guidelines provided to Gurman, Apple wants its employees to find out 3 things about their customers when trying to sell the Apple Watch: what do they already know about the device, is their iPhone compatible, and are they looking for a casual or formal watch. Read More
By Christian Zibreg on Feb 27, 2015
While making an unannounced visit to Apple’s flagship retail store in London’s Covent Garden, CEO Tim Cook dropped a few more hints about the upcoming wrist-worn device, expected to mark Apple’s foray into wearables come this April.
As The Telegraph reported, Apple’s chief executive said the Watch will replace your car keys, reward exercise, filter messages and more. Read More