Apple is in some hot water in Brazil over the recent battery controversy. Reuters reports that a Brazilian state agency responsible for consumer issues has notified the Cupertino company that it must explain how Brazilian iPhone owners will be able to buy battery replacements at lower prices.

Procon-SP, an agency in the state of Sao Paulo, Brazil’s richest and most populous, said in a statement it notified Apple that it has 10 days to provide the information.

The agency said Apple employees refused to sign the notification, but Procon considered the company notified.

The agency did not say what could happen if Apple does not comply, but it has the power to fine or propose legal action against companies for causing losses to consumers.

For those who haven’t been keeping up with the story, Apple last month confirmed claims that it’s been throttling performance on older iPhone models with weak batteries. It apologized for its lack of transparency on the matter and quickly launched a program for discounted battery replacements.

Source: Reuters

  • Exes Man

    Apple treats Brazil as a truly 3rd world country where it only wants to guarantee the highest possible profit, since Brazilians do not fight for their rights and this is a full plate for mercenary companies to extort all they can. We put all this to corrupt and unscrupulous politicians and a submissive people where they only think of taking advantages and easy money. The Brazilian agency PROCON is a joke!

  • “Apple … confirmed claims that it’s been throttling performance on older iPhone models with weak batteries”. Way to make it sound worse than it actually is. How about instead saying, Apple confirmed that it lowered the max power consumption spikes in phones with old batteries?

    The way this is being positioned is just making people think that Apple is throttling CPU usage to extend battery life or worse trying to force people into upgrading when the reality is that old batteries can’t output the peak voltage that they could when new and over time the power hungry chips in iPhones when under heavy loads could actually request more power than was available causing to phone to shut down. Apple fixed this by keeping the max power consumption in line with what the battery is capable of delivering.