Apple looking into widely circulated video showing iPhone 7 Plus catching fire

By , Feb 24, 2017


Earlier this week, Brianna Olivas posted a video showing her iPhone 7 Plus spontaneously catching fire, resulting in a partially melted device. Soon after, the video went viral and has thus far accumulated more than 1.2 million views.

The video has been retweeted more than 26,000 times and liked by more than 27,000 accounts, prompting a response from an Apple spokesperson which said in an official statement to Mashable that the company is looking into the incident.

“We are in touch with the customer and looking into it,” Apple told Mashable.

“So my iPhone 7 plus blew up this morning. I was not even using it, literally no explanation for this,” Brianna wrote in the video’s description on Twitter. In a statement to Mashable, she said that she purchased her iPhone 7 Plus from Sprint in January.

After experiencing problems powering up the phone, she took it to an Apple Store where employees ran tests and told her everything was fine. The phone appeared to be working properly but after waking up in the morning, Brianna’s boyfriend saw the device steaming and making a squealing noise.

After putting the device on a bathroom sink, it simply blew up.

Brianna’s account of the events leading to the phone meltdown:

The next morning I was asleep with my phone charging next to my head, my boyfriend grabbed the phone and put it on the dresser. He went to the restroom and from the corner of his eye he saw my phone steaming and heard a squealing noise.

By the time he got over to the phone it had already caught fire, he quickly grabbed the phone and threw it in the restroom as soon as he threw it in the restroom it blew up and more smoke started coming out of the phone.

She has handed her iPhone 7 Plus over to Apple for investigation.

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Until Apple releases results of the investigation, it’s too early to tell whether this is an isolated incident or if Apple is about to experience its own Note 7-like catastrophe (probably not, because there would’ve been multiple cases of iPhone 7 units catching fire shortly following launch).

Be that as it may, smartphones are known to burst into flames—especially if they are damaged or have a malfunctioning component. At any rate, this isn’t the first time an iPhone has caught fire.

What’s your take on this story?

Source: Mashable

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  • Brandon Valley

    This kind of reporting is a problem.

    “Until Apple releases results of the investigation, it’s too early to tell whether this is an isolated incident or if Apple is about to experience its own Note 7-like catastrophe (probably not, because there would’ve been multiple cases of iPhone 7 units catching fire shortly following launch).”

    Why enter this paragraph when we know it’s an isolated incident.

    Making this seem like a “Note 7-like catastrophe” when we know without a doubt that this is nowhere near a catastrophe.

    Great article until that one paragraph.

    Let’s keep to the facts. Good reporting is very important in this day and age. Hyping up a fan base on assumptions, then retracting is not good reporting.

    • :D

      How are you so certain it’s an isolated event? Could’ve happened before but just not broadcasted. Could even be an issue that develops over time.

      • Ricky

        Its almost imposible it is not broadcasted, people would expect higly of apple products and if it ever fails people would go online and complaint. But you will say apple can shut their mouth, apple is a big company, well so is samsung with their note 7 the diffrence is note 7 is not a isolated event hence samsung cant keep this under the rug. This case is most probably an isolated event

      • :D

        Yeah, it most probably is. I never said it isn’t. I’m just saying that you can’t be certain that it is.

      • Brandon Valley

        It’s certain when Apple is involved 😉

      • Brandon Valley

        History tells me. Samsung had a historically “bad phone”
        iPhone 7/7+ has had no history of a bad run of that model.
        What Ricky posted is a fare statement

      • Brandon Valley

        History tells me. Samsung had a historically “bad phone”

        iPhone 7/7+ has had no history of a bad run of those models.

        What Ricky posted is a fair statement

        The author also states that it’s probably uncertain that they have a Note 7 on their hands. So that make me more certain 😀
        (probably not, because there would’ve been multiple cases of iPhone 7 units catching fire shortly following launch).”

  • Agneev Mukherjee

    dude, what the f**k

    Are you f**king serious right now

  • Jay

    Sabotage by Shamsung

    • Brandon Valley

      LOL

    • Rowan09

      Makes sense to me.

    • Iskren Donev

      Any other explanation would be unthinkable 😀

    • Jayy

      Yup she’s definitely employed by shamsung. She just conveniently had another camera near by, didn’t place the phone in running water when the smoke started to possibly lesson the damage. Also she filmed it on her company (shamsung) phone! Lol I’m jk

  • ravinigga

    Maybe a faulty iPhone?

    • Brandon Valley

      of how many built?

  • 5723alex .

    In Israel 3 S7/Edge has exploded within the last 2 months.

  • Dave

    Hmmm maybe she tried to charge it with micro USB

  • Lakers Fan

    Mine has been getting a lot hotter lately. I believe mine arrived around January too. I hope it isn’t an epidemic. I don’t wish anything bad on anyone but it’s a lot more funny when it happens to a samsung.

  • Abhinav Chaudhary

    My iPhone 7 also burst last month and i got it replaced from apple store. Though i did not post such video.

  • Micki

    This Samsung lover purposefully sets an iPhone on fire. Dumb girl thinks it’ll work. But it won’t. And the weird thing is. The screen itself looks perfectly fine. So if it would have caught fire. The glass screen would’ve been the first thing to go.

    • Wilber Alexander Flores

      The photos of the iPhone were taking with a Samsung

  • Wilber Alexander Flores

    In all my years of having an iPhone this has got to be planned.

  • Ranjit

    I brought my Iphone 7 125 GB black from Fingoshop an
    d it is excellent as I expected. Matte finishing on the back side is much more smoother and silkier than iphone 6 and 6s. I never got any problem with Apple iphone 7. Since Apple lauched iphone I am using it.