John Legere (Uncannier 001)

As reported by the TMoNews blog, Deutsche Telekom-owned T-Mobile, the nation’s fourth-largest wireless carrier, has introduced a soft cap on data usage for its Simple Choice customers in the form of 21 gigabytes of high-speed 4G LTE cellular data. Exceeding this monthly allotment won’t incur additional charges, but your speed may be throttled during periods of network congestion.

Previously, T-Mobile would specifically throttle only the three percent of its top data-hungry subscribers. With today’s change, other users may see their speeds temporarily dropped after exceeding 21 GB of data usage during a billing period.

According to TMoNews, the carrier has made the change silently, without great fanfare, by updating the fine print on its 4G LTE Simple Choice plans and without bragging about it on social media, as it typically is its wont.

“Unlimited 4G LTE customers who use more than 21 GB of data in a bill cycle will have their data usage de-prioritized compared to other customers for that bill cycle at locations and times when competing network demands occur, resulting in relatively slower speeds,” notes the refreshed message.

Because throttling kicks in only when there’s actual network congestion, not all of the affected customers will see their download speeds dropped to 1Mbps, or lower. If anything, the introduction of the 21GB soft cap at last makes it clear exactly how much data you’re allowed to use before being throttled.

“Previously, the 97 percent marker was ambiguous at best,” explains TMoNews. “You have no idea how much data other customers are using, and so you will have no way of knowing if you’re in the top three percent of data users, or not.”

Flagged customers may only be throttled until a new monthly billing cycle begins.

See t-mobile.com/OpenInternet for details.

Curiously, by the time of this writing T-Mobile’s PR department had not issued a press release to formally announce the move.

The change arrives just 24 hours ahead of T-Mobile’s next slew of major announcements at the ‘Un-Carrier Amped’ event slated for June 25. The press conference will be live-streamed at tmobile.com/uncarrieramped.

“We keep listening to customers and battling to change wireless for the better,” the company teased. “While the carriers are still trying to figure out how to respond to our Un-carrier moves, we’re going to amp them up.”

We’ll be covering tomorrow’s event so check back with us throughout the day for news on T-Mobile’s latest disruptive initiatives.

Source: TMoNews

  • evilness9999

    fcc please show them ur not kidding when it comes to customers

    • Manuel Molina

      Agree.

  • Eikast

    So happy that I didn’t leave Verizon. My wife may have only 2GB but I have the true unlimited data protected by the FCC thanks to that 700 MHz auction

  • Time for the FCC to step in. To their website!

  • 9to5Slavery

    I got throttled two months ago. On T-Mobile didn’t like it at all. Got like dial up speeds it wasn’t even slower it was unusable

  • n0ahcruz3

    As expected, trully unlimited is trully unsustainable

  • Dante Arellano

    Dear tmobile we need just unlimited data free speed i know some one is using like 100 gb per day but personally iwont stop using my iphone you take 80 dollars of my account no questions ask from me so dont get me mad please

  • George

    Sell unlimited data plans with speed caps like the cable providers do, I would gladly pay for unlimited 10-15mbps. A phone doesn’t need 100mbps speeds, that is why they throttle us.

  • Manuel Molina

    Wtf? You bitch about other carriers doing shady shit, yet you do a quiet and shady thing like slow down unlimited data plan users after saying you’ll never do that? T-Mobile is a carrier, not un-carrier.

  • TwinSon

    First, I’d like to see data speeds improve in my area. I live in Phoenix, Arizona and while some places in my city you get solid speeds, there are others that even when you have 3 bars of LTE, you can’t hit 3mbps download / 1.5mbps upload.