John Legere

T-Mobile is trying to once again shake things up in the mobile industry with the announcement of a new, real-time coverage map for prospective customers.

Boasting itself as “the industry’s first and only crowdsourced, customer-verified network coverage map”, T-Mobile is aiming to show new data bi-monthly to help you decide if it’s worth making the switch.

Neville Ray, chief technology officer at T-Mobile, said in a blog post on Monday the company is trying to change the way carriers have stubbornly held on to their old maps based on imperfect methods and dated technologies.

We hear all the time people complaining about T-Mobile’s coverage, even though they like the third-largest US carrier’s Uncarrier plans. It looks like T-Mobile wants to change that.

t-mobile-coverage-map

With T-Mobile’s new map, it will use more than 200 million actual customer usage data points every day, along with third-party data from “trusted” sourced like Inrix. The map will provide:

  • Customer-verified coverage based on actual customer usage, resulting in a vastly more transparent and accurate map, showing, for example, exactly where you can expect 4G LTE, 4G, 3G or other levels of coverage.
  • A Verified Coverage icon indicating where the majority of data is provided by T-Mobile customers reporting their actual network experience, providing an added layer of confidence.
  • Data that’s updated twice monthly − compared to data presented on the carriers’ maps, which is already dated by the time it’s printed and published and may be months or even years old.
  • Speed test data from trusted third party apps showing average download speeds from customer speed tests over the last 90 days.

What do you think of T-Mobile?

Source: T-Mobile via Blog Post

  • Interesting move.

  • Acid wh0Le

    Verified (inputed) by TMobile customers sitting next to their ASUS WiFi Hotspot, or pinging off of towers w/in their vicinity?

    • Annie Leonhardt

      It’s a test of their current T-Mobile connectivity… Not their Wifi …

      • Acid wh0Le

        I probably could have described what I mean better… Would like to switch from ATT. We just want to make sure the available mapping has actual coverage from towers, away from WiFi calling that may determine the location as a tower falsely. Make sense?

      • Fanboy 

        This data is using real customers who use their phones in real life and T-Mobile is just collecting the data and displaying it. They’re not paying employees to go sit by a tower to boost numbers.

      • Acid wh0Le

        see the reply below this one

      • Fanboy 

        Guy down there said he did a test drive “A FEW MONTHS BACK” which showed T-Mobile’s maps being highly inaccurate. Did nobody read the article? T-Mobile obviously JUST announced this new feature which will (from now on) be showing live data of real customers. Obviously back then the maps were incorrect (just like every other carriers maps have always been exaggerated as well) but T-Mobile is trying to change that NOW. Not a few months back, now. They cant time travel.

      • Acid wh0Le

        We went to new coverage map page and then called t-mob to verify. TMob advised data reflecting TMob customers data on 4G reflectant of their ASUS microcell… Not towers. So, faulty data… Choose a location you personally know has no coverage under tmob and then look at map

      • Acid wh0Le

        THIS ONE…Brandon Lee Robinson
        a day ago *** It’s definitely not from cell reception. Going on I-10 across Florida, from Pensacola to say Tallahassee, I can guarantee you that most of the way, you have next to no signal, if any, and it’s not LTE at that point, yet the map shows it all lit up like a Christmas tree.
        1 Reply

  • Brandon Lee Robinson

    It’s definitely not from cell reception. Going on I-10 across Florida, from Pensacola to say Tallahassee, I can guarantee you that most of the way, you have next to no signal, if any, and it’s not LTE at that point, yet the map shows it all lit up like a Christmas tree.

    • Acid wh0Le

      The marketing of this new mapping seems flawed and misleading to us

    • Zachary Sloane

      I thought the same thing. I did a test drive a few months back and I got ONE bar at my house and office. Down the street at an electronics store, I got 1 bar of EDGE/2G. This map shows it lit up like a Christmas tree in all three places too

  • Rigs101

    Someone wrote a how to switch to tmobile a while back on here and I just want to say thanks leaving verizon I used to pay $100 now I’m paying $30 don’t really need unlimited data anymore thanks idb

    • str8boi

      an article showed you “How” to change carriers?
      was it a step-by-step direction to your nearest store, or a walkthrough of how to press the correct buttons on the keyboard, that’d land you on the carrier homepage?

      • Rigs101

        Step by step directions and what to ask and what answers to look forward too you might have missed it while you were out trolling others you should look for it

      • str8boi

        i normally use google maps if i need road directions, not a fanboy blog