iPhone 6 front camera

Following unconfirmed reports that an unknown portion of iPhone 6 and iPhone 6 Plus units with 128 gigabytes of storage exhibit random boot looping and unexpected crashes, Apple has reportedly switched to using a different type of NAND flash technology.

The new iPhones use triple-level cell (TLC) NAND flash technology, but BusinessKorea reported Friday that the Cupertino firm will be switching to multi-level cell (MLC) NAND flash in the iPhone 6 and iPhone 6 Plus going forward.

Industry sources tell the publication that the iPhone 6 storage woes stem from a problem in the TLC NAND flash controller made by Israeli flash memory company Anobit, which Apple acquired in 2011 to help optimize flash storage performance of iOS devices.

While TLC NAND flash is more affordable and can store three times as much data as SLC ones, and 1.5 times as much as MLC technology, it’s also slower than SLC or MLC in terms of both reading and writing data.

Previous iPhones and some iPads used MLC NAND flash.

A growing thread on Apple’s Discussion forums highlights the issue, which appears to be limited to an unknown number of iPhone 6 and iPhone 6 Plus users who have large application libraries on their 128GB devices.

According to user reports, the affected devices exhibit fairly frequent crashes while some remain stuck in a boot loop following a restart.

Notions that the issue is related to a hardware problem associated with the increased storage available on the 128GB model is further ascertained by reports of poor read performance of the Samsung SSD 840 and 840 EVO using TLC NAND flash.

The affected users are advise to bring their devices to their Apple Store and few have reported success with new iPhone 6 Plus replacements. BusinessKorea claims that Apple’s upcoming iOS 8.1.1 update will fix the boot loop issues that have affected some iPhone 6 Plus users.

[BusinessKorea via MacRumors]

  • They also apparently fixed the bendgate “non-issue” (http://bit ly/1x6KUIM).

    • Cameron

      you mean the page said a doctor used a stethoscope to hear the iphone being more solid, then later said it weighed more but still fall within apples range of iphone 6 plus range, which they already put in place before the bendgate issue, and then went on to say on the last part

      “There is no official confirmation from Apple on fixing the problem. Whether Apple has really fixed it or not, here is a report on why you should not worry about iPhone 6 Plus Bendgate issue.”
      (http://bit ly/1z67LEX)

      While there is legit evidence on reddit and other pages of how unboxtherapy exaggerated/faked bendgate issue as judging from the time on his iphone not matching. (http://bit ly/13Ro1Q7)

      • Also the page confirming that the doctor put the device under a microscope and found a “red colored object placed in the volume down button crank“…which just coincidently happens to be the same place that bend tests have been showing the iPhone 6 Plus bending at.

        While Unbox Therapy uploaded this video (http://bit ly/1uhg8OQ) to put that lame excuse of “everything is going to bend” to a rest.

      • Cameron

        im disappointed in you, i thought you were smarter than that, so basically he did damage control on himself, where he went to the streets to forcibly bend an iphone, something everyone (including me) knew was possible. And you say oh well unboxtherapy, you redeemed yourself? Id really like to know first about why the time was wrong in the videos, he has to explain that. Oh and yea, i thought the most hardcore evidence to you for bendgate was the fact that unboxtherapy mentioned he had a bend iphone from the start of the video, something his “put to rest” video doesnt prove.

      • You seem to be having a hard time understanding that the iPhone 6+ is significantly weaker than what the competition offers. Weak enough to bend in one’s pocket.

        That’s all he ever intended to show, but as usual, people like you just don’t believe Apple can create a flawed device and you keep looking for nonsense excuses to call it a fake. Whatever dude, ignorance is a bliss.

        PS. Consider reading Erica Griffin’s comment on that video.

      • Antzboogie

        Lol they have proven they do stress tests to all iPhones and it was proven iPhones don’t bend as easily as you think. Your still on this? I personally have sat on my iPhone a few times and there is no bending happening here. Maybe some of you need to cut back on the burgers and fries.

      • Cameron

        Technically, the iphone 6 was proven weaker than the 6 plus on scientific bending tests, however, the bending seems to be mostly isolated to the 6 plus. Weaker then competition does not equal flawed, bending in the minorities pockets, does not equal flawed either. Thats all im trying to tell you, ive seen the scientific bending video showing it to be weaker than competition, however flawed + bendgate? no. He is still yet to explain the time difference, or even prove the iphone bend at all in his pocket right before the test. You have done too little to explain it being flawed, and technically you cant either, theres way too little incidence of iphone bending in someones pocket, and for Apple to admit there were 9, proves that they know it can happen, just way too little for a concern or it being “flawed”.

      • Exactly! If you bend your iPhone then guess what? It’s going to bend! If you use it like a normal sensible person then it’s not going to bend…

      • Cameron

        im still surprised to see him still bothered about bendgate when it pretty much died a month ago, right after everyone discovered unboxtherapy was a fake. It probably also died down because just not many people were affected at all. Apple did sold 6 plus in the millions… Reading a few more reports on the claim that Apple silently fixed bendgate issues, they all stem from the same story of this doctor hearing a more solid iphone, and weighing a tad bit more… he also claim to see a red dot at the volume button, just this brilliant doctor.

      • George

        A fake lmfao?

      • Antzboogie

        Exactly some people also eat a little too many snacks and wonder why things bend lol.

    • Yermum

      Too bad it cant fix your mental issues at the same time, huh?

  • RarestName

    Breaking: Apple Cheaps Out On NAND For 128GB iOS Devices

    • Uh oh

      Breaking cont: But still continues to charge insane prices anyway!!!

      • Cody

        If I could buy all those chips by myself, LCD, cameras and everything the iPhone has, I would do it and build it myself. In total I will end up paying about $350~$400 instead of almost $1,000.

      • Joey_Z

        without Apple’s contract with those OEMs who secretly sell these off very cheap to local people against Apple’s contract, you won’t be able to find a place to buy them. If you want to make them from scratch, good luck on paying the tooling…

      • Carlos Gomes

        We can’t even buy an SSD for the latest Macbook Air, so that may take a while.

      • Rowan09

        No you wouldn’t because those prices are discounted due to quantity purchased.

      • RarestName

        To be fair, they did make the 32GB option cheaper. Maybe that’s the reason why they did that, they found a way to reduce costs.

      • Cody

        Costs are super low for them anyway. They don’t pay more than $500 for your $1,000 128GB iPhone. And that’s including shipping, workers, facility, everything.

      • Joey_Z

        Jonny Ive and Craig Federighi and their teams don’t work for free.

      • Carlos Gomes

        Not that I’m arguing with what you said, but it’s interesting to know someone who’s aware of Apple’s R&D costs.

      • Rowan09

        Just not true. That includes parts and labor only. Regardless when you sell any product 30-50% margins is kind of the minimum. Go and see how much it costs a supermarket on the groceries you buy. It’s business man and the only rule is to make money.

      • If I remember rightly they also charge the same amount of money for a 64GB as they did for a 32GB so if you’re like me and always bought the 32GB version, the next time you buy an iPhone you can get a 64GB version for the same price you’re used to paying for a 32GB version…

  • Cody

    Of course, Apple brings out a new device, makes it bigger with almost all the same internals of its predecessor and makes it out of cheaper chips as well. Way to go Apple!

    • Joey_Z

      Apple is not giving the iPhone to you, Apple is selling their iPhones. It’s up to you whether you want to give your money in exchange for the product or not. Apple is not forcing you to buy it. There are tones of phones out there. If you have an iPhone and you hate it and its iOS so much, why torture yourself this way? Just switch to Samsung or HTC.

  • GadgetQueenn

    So the company they acquired is basically useless to them?

    • Not useless just more stupid / forgetful than they should be. Now that the cat’s out of the bag they’ll probably learn from this and not make the same mistake again…

  • You would think there would be a way to check which version of the chip you currently have. Mine hasn’t been effected at all but I do know if I could figure out which chip I have.. and its one of these I would return my device for a replacement before it gets to late.

    • Mike Chu

      You can check by jailbreaking, installing both openSSH and IOKitTools, and running a command through a SSH client like Terminal on OS X, typing “ssh root@ip.address” and using the password “alpine”. To find out you type ‘ ioreg -lw0|grep “Device Characteristics” ‘ and look for “default-bits-per-cell”=x if it’s 3, then you have TLC

  • blastingbigairs

    True story, the day I purchased my 6 plus (Halloween) I had my phone in my front pocket wearing pretty loose business slacks. I literally bent over to pick up some dog poop on my lawn, and the screen cracked right across the middle of the phone. One small hairline crack. I was mortified thinking a nearly $900 phone should not be so susceptible to cracks from normal everyday movements. I immediately called BestBuy where I purchased it and was told to pound sand, they didn’t make the phone so this was understandable. I called Apple and they immediately took ownership of the obvious defective glass and made me a Genius Bar appointment for that night. The tech could clearly see there was no impact or bends and swapped out the phone on the spot. Although I was very disappointed that I had to waste a few hours on Halloween at an Apple Store, this incident renewed my faith in Apple standing behind their products. I now have very rigid Thule case on it and will continue to keep in my front pocket. If this happens again though, then Houston we have a problem.

  • A man

    Off topic: does anyone of you guys know how to turn on an iPhone automatically? I mean without someone pressing the sleep button. That’s because I use my iPhone as alarm and I want to turn it on just to wake me up and I don’t want to drain the battery during the night.

    • Joey_Z

      get a charger on your night stand or turn on airplane mod, it won’t drain more than 2%, of course under the assumption you didn’t install some crappy JB tweaks.

      • A man

        Actually it drains 40% (no jailbreak airplane mode enabled iPhone 5s) is it normal?

      • Joey_Z

        it’s not normal, my phone usually drains less than 15% over night without turning on airplane mod. Reset setting on your phone first( not erase content).

      • A man

        Ok thanks I’ll see if this night something changes

      • A man

        I’ve jailbroken my iPhone so I restored it. Now the battery drains 10% in safe mode. Thanks for the advice

      • diggitydang

        Sorry, I just replied above with the same advice… 40% battery drain is crazy, especially on airplane mode… also, if you’re on iOS8, see what’s draining it.

      • A man

        I tried to monitor the battery draining but apparently it’s all normal. I’ll try to reset settings and I’ll let you know

    • You could probably come up with a convoluted workflow involving a charger and a timer of some sort that sends power to your device at a certain time but this isn’t exactly ideal. Beyond this I can’t think of anything you could do…

      • A man

        That would be complicated but I’ll see if I can come up with something. Thanks for the advice

    • diggitydang

      How about just putting on airplane mode at night? That takes very little battery and your alarm will still come on.

      • A man

        It drains 40% of the battery

  • @dongiuj

    Take your phone to the apple store to get it replaced? And then what? Get your new iPhone replaced with a refurbished one like I did 3 TIMES? Yeah right, that sounds fair! Pay a premium price and then end up with a used phone. Wouldn’t put it past apple to pull the same stunt.

    • Refurbished is basically as good as new though. All refurbished phones are checked thoroughly and I think they have a warrant too…

    • Cameron

      please, tell me the whole story on your triple iphone replacement.

      • @dongiuj

        Because?

    • Bugs Bunnay

      damn that sucks… bad!

      • @dongiuj

        Especially when I had to travel so far to the only apple store in my prefecture 3 times, costing me travel expenses and parking expenses both each time just to be given used iPhones for the full price of a new one. Wouldn’t happen with a TV or fridge etc.
        I could see a massive stock of these things in the cupboards behind the “genius” staff’s counter, ready to dish out to all the other apple customers thinking they were going to get a new replacement.

  • Stephen Hagans

    Any chance you can correct the Apple Discussions link, seems to be broken.

  • Abe Villa

    I’ve literally been experiencing these exact same issues for the past 5 days now. This is good to hear. Not only am I having the above mention but serious battery issues. My iPhone 6 128gb when new was running like a champ. Now my battery drains by 10% increments just reading an article and a couple texts with low brightness. I thought maybe it was 8.1 update, did a couple restores and drained my battery completely 4 times and did full charge to see if it would make a difference… Nope.

  • Blake

    I’ve had a order placed on a 6+ since 9/20 and still don’t have a phone. Quite ridiculous if you ask me.

    • Rowan09

      From where?

      • Blake

        Att. My shipping window was from 10/29 – 11/7 and obviously that’s not going to happen.

      • Rowan09

        Wow you should have just went to Apple.

      • Blake

        Yeah it’s complete and utter horse shit. I have never experienced a wait for something this long and I believe it’s going to be a lot longer.

  • CollegiateLad

    This rumor is false. Maybe Christian will update it before the year ends

  • n0ahcruz3

    So apple used a shitty cheap hardware now it’s messing up some 128gb 6+ lol. Rotten Apple, and sell it at high margin lol so much for “better experience”.

  • Consumer report’s test is inaccurate. They should have tested the bend at the volume rocker button layout. That’s where the structure gives out the easiest. It’s also where the force from your pelvis and leg will bend it when seated with it in your pocket, or when leaning forward to pick something up while it’s in your pocket. Finally, that’s also where bend tests have shown it bend at…the iPhone 6+ had a flawed metal design, but Apple has quietly fixed that.