Beats after-sales support (TechInGreek 001)

Apple mays start providing after-sales service for Beats headphones and speakers soon, according to a report from Greek technology blog [Google Translate] which dug up an internal document showing that Apple Service Providers in the country are gearing up to provide service for Beats Electronics gear.

If authorized Service Providers are going to be adding Beats after-sales service, Apple should follow suit.

Indeed, “in the near future, Apple will be responsible for providing service to customers with Beats Electronics products and accessories,” reads the memo Apple sent out to its Service Providers.

The news arrives hot on the heels of a Bloomberg report indicating Apple started removing Bose products from its retail store shelves. Bose in July filed a complaint alleging Beats used its patented noise-cancellation technology.

According to Bloomberg last week, the two firms have settled their patent infringement suit and asked the International Trade Commission to cease its investigation.

Following its $3 billion Beats buy, Apple’s been increasingly featuring Beats headphones and audio accessories on both the Online Apple Store and at brick-and-mortar locations, while promoting the Beats Music service to new iOS device owners and on the App Store.

[TechInGreek via 9to5Mac]

  • Rares

    Overpriced piece of plastic.

    • Glenn DolFan Baptista

      You talking about samsung phones ?

      • Jason Baroni

        I bet so.

      • s0me

        I dont see “samsung” written anywhere so he must be talking about the overpriced headsets.

  • Glenn DolFan Baptista

    Beats Care = Apple Care ?

    • Pretty much. As an outsider looking in, Apple is cutting costs by keeping the best Beats employees and making the others redundant, getting rid of sales and after sales support so purchases are made via the Apple Store and support provided by Apple…

  • Virus

    Beats are garbage will break under a year so would be good if you could walk into a apple store and get a new pair right their

    • Nesly Lacroix

      I have a pair since January, and I don’t have any issue.

    • Chinch07


  • This should be the new beats logo…

    • ✯Mike✯


  • Guest

    This means….Samsung should buy out the company Boss. That would be the ideal move.

  • Apple_King98

    This means….Samsung should buy out the company BOSE. That would be the ideal thing to do.

  • James Allen

    Bose all day long

  • Eikast

    Beats by Apple coming soon with AppleCare

  • iPodDroid

    Just what exactly makes Beat products so special? The only thing that makes them special as of now is that RIDICULOUS price tag…

  • Zuhair Aslam

    Typo- 2nd word “mays” should be “may” ?

  • nirbhay

    worst product easy to break and no service at apple service center ….guys product is awesome in sound but cheep plastic they give and easy to break ….my advice to all buy other brand worst quality