iOS 8.0.1 (No Service 001)

If you have just updated your trusty iPhone to the just-released iOS 8.0.1, chances are you may have ended up with a device that can’t connect to the cellular network (shows No Service in the status bar) or read fingerprint data through the Touch ID sensor on the iPhone 5s, iPhone 6 and iPhone 6 Plus. As you could imagine, social media is awash with complaints from disgruntled users who are venting their frustration over the cellular and Touch ID issues.

At any rate, your best bet is to steer away from this update until Apple address the situation and releases a fix. Not everyone is affected, of course, but keep in mind we have no real indication as to how widespread those issues are because Apple, at the moment, isn’t talking much.

That’s why we’re asking you, our readers, to tell us whether iOS 8.0.1 has broken cellular connectivity and Touch ID for you.

This won’t be fixable without an iOS 8.0.2 update, I think, as Apple has already pulled iOS 8.0.1 from its Dev Center. Moreover, the software is no longer available via an over-the-air download.

”We are actively investigating these reports,” an Apple spokesperson told Re/code’s John Paczkowski. “In the meantime we have pulled back the iOS 8.0.1 update.”

Here, cast your vote now.

By the way, we had to switch from Polar to Wedgies because, you know, Google bought Polar and intends to fold it into Google+.

If you’re not sure why all the fuss about the iOS 8.0.1 update, here’s what some (many?) people are experiencing after updating to iOS 8.0.1.

Fortunately, as Apple is signing three firmwares (iOS 8.0.1, iOS 8 and iOS 7.1.2), you can easily downgrade to iOS 8.0 or iOS 7.1.2 and we have a tutorial just for that.

We’re also tracking reports that people who have performed a clean install of iOS 8.0.1 or did a restore through iTunes are not exhibiting those issues and will report back with more information soon.

We want to get to the bottom of this issue so share your horror stories about iOS 8.0.1 with fellow readers down in the comments.

  • Imran Sattar

    you just have to do a restore and the phone will be updated and both issue will be resolved

    • Domi

      A restore is not even necessary. Watch iDB’s new post.

  • MS

    Hmm…downgrade or just wait for 8.0.2?

  • Balázs Orbán

    I have no problem (i5)

    • Mina Tharwat

      is your iPhone 6 Plus?

      • udovoodoo

        you have eyes, use them.. he said (i5) as in iPhone 5

  • Still on 7.1.1, Jailbroken and with the 5s. Happy Lad.

    • Guest


      • Still on 7.1.1, Jailbroken and with the 5s. HAPPY lad.

    • notewar

      Im on 7.1.2 JB and really happy with it. Ill consider to upgrade when IOS8 JB released

  • ElzoRillo

    iPhone 4s owners need not worry. It is not eligible for this update according to a message I got when I tried to update!

    • Arjan Vlek

      The update has been pulled by Apple to prevent users from getting No Service

    • Yeah, if your iPhone wasn’t eligible for the update, then you wouldn’t even see the update, unless of course you were using a direct download .ipsw file

  • RIMK57

    yes my I6 is dead ios 8.0.1

    • Anmol Malhotra

      Restore back to iOS 8.0 , if you want both the issues to work perfectly.
      Or restoring to iOS 8.0.1 from iTunes will fix the No Service issue. 🙂 but for Touch ID wait for next update.

  • GoMAD4

    no problems here. (iPhone 5)

  • Faris

    the poll is not ok, where is the option : I’m on iOS 8.0.1 and it is ok with me.

    • Added, please refresh

    • GzyOnline

      “On iOS 8.0.1, no issues. — 12%”

  • danuals

    I don’t see an option for- updated and runs fine with cell and touch

  • Evan

    It didn’t work when I tried to update over the air but it did work through iTunes on my computer. It works fine on my 5s with no problems.

    It’s strange that your survey doesn’t include an option: updated to iOS 8.0.1 and experienced no issues.

  • Shawn

    Where is the “I updated and my 6+ is still fine button”. Seriously. Had no idea there was an issue until I went on Twitter.

  • Really glad I held off updating. I was just about to when I saw the news on Twitter.

  • Scott Curry

    This is forever my last attempt at an Apple OTA update…

  • Todd Sorensen

    Nice job Apple!

  • Anmol Malhotra

    I’m wondering what Apple will call it when they re-release it with issues being fixed.. iOS 8.0.1 or iOS 8.0.2?
    i’m having a feeling they are going to release it by Friday.

  • Micky Ganon

    There is no update available in my country

    • Apple pulled the update. It’s literally sitting on my iPad 3 wasting space because I can’t install the update and nor can I delete the update.

      • Jackson Grong

        you CAN delete it in usage!

  • dave

    working fine here, iPhone 6, but I did the update via iTunes, so far all is working correctly, so I’m sure it was something screwed up in the OTA

  • JulianZH

    working good on my att i5

  • Ricky

    I hope they do soon I didn’t Update but i want to. I wonder how this affect the jailbreaking teams out there.

  • Waleed

    There should be an option in POLL
    “Apple Pulled the update away before i could try it” 😛

    • This was what happened to me. It’s stuck on my iPad and won’t verify because Apple pulled the update and to my knowledge there’s no way to delete the update which sucks even more because it’s taking up unnecessary storage space.

      EDIT: I actually just found a way to delete it which must be new because I don’t think I’ve seen it before but it’s listed in Settings –> General –> Usage

      • Waleed

        use 25pp to clean the iPhone (no jailbreak) will clean up junk and update downloaded stuff 🙂

      • Waleed

        By the way once u see another update, and install that. The space will be fine again !

  • Mina Tharwat

    To Fix this issue without loosing data or time, download the IOS 8 IPSW from IDB download page, then using iTunes press Alt + Update (Mac) or Shift + Update (Win) then select the IPSW for IOS 8.0 and do the update, it’s like 10 minutes without loosing time or data

    • tiabonaz

      or just simply put the iphone in DFU and itunes will resort it to ios8

  • JustReboot

    I downgraded to 8.0 after fetching the IPSW/ all good / backed up 1st 🙂

  • Preben Faarkrog Hansen

    Did a clean iOS 8.0 yesterday on my 5S, and now a OTA Update to iOS 8.0.1, in 7min.
    … And everything’s hunky dorry.
    Service signal OK
    Touch ID. OK

  • Franklin Richards

    It’s like the World Cup Brazil vs Germany match all over again. WTF Apple‽ Everyone who believes you can do better but one by one things keep popping up to destroy our trust in you. And like Germany you can bet your arse Samsung isn’t going to go easy. Worst Apple product launch window ever.

  • Mr.Coolfreak


  • hrc1000

    Dos iphone5s todo ok

  • Fevostone

    Just plug it into itunes apple have pulled iOS 8.0.1 so it will just update to iOS 8 now.

  • WolfgangHoltz

    Funny how fast Apple manage to change iOS 8 from latest and greatest to latest and NOT so great in only one week.

    • Kr00

      Not every user is experiencing these problems. If it did, then you can claim that.

  • Yujin

    Didn’t even know that was out but will hold off till 8.02

  • Preben Faarkrog Hansen

    Did a clean iOS 8.0 yesterday on my 5S, and now a OTA Update to iOS 8.0.1, in 7min.
    … And everything’s hunky dorry.
    Service signal OK
    Touch ID. OK

  • Brandon

    it wouldnt even let me install 8.0.1 OTA

  • have_gun_will_travel

    I did an Wi-Fi update on my 5S (AT&T), and have had NO issues.

  • Juan Genao

    Yes, I had to downgrade back to 8.0

  • Eli Montoya

    Haha apples views on the perfect phone has finally caught up to them

  • Edgard Ade

    Wait iOS 8.0 came out like when again? And there’s a 8.0.1 out? what am I missing? Guys at apple are running this company to the ground.

  • n0ahcruz3

    Battery terrible wifi connection bad. So much bugs. :-/ i didnt update to .1 bec of some serious bugs regarding touch id & cellular

  • Jaco

    No problems 5s

  • G-HaB

    I didn’t get the update on my iPhone 6

  • Wow, this is a pretty colossal screw up from Apple, this certainly doesn’t sound like a “one in a million” issue so surely they should have seen the issue crop up at least once

  • dana mohammed

    Apple has a major quality issue

  • Assetto Corsa gamer

    It is taking forever to download iOS 8. Any other options to get this?! I’m sure their servers are slammed right now. Sheesh…

    • Chris Smith

      2 days 22 hours for my download

      • Assetto Corsa gamer

        This is a disaster… i learned my lesson.

  • Matt


  • Gorflin

    Updated my 5s over wifi to 8.0.1 and have no issues

  • mwpitt52

    Rolling Pin. The new iPhone 6plus repair kit.

  • Using 8.0.1 here and everything looks good on the iPhone 5s. I realized that the access to Control Center by scrooling up the screen is much more responsive and accurate now then before. It’s a problem I was facing and nobody seem to complain about.

  • josinei

    my iPhone 6 on Verizon: low signal than on iPhone 5S, 2 bars against 4 on most places. I have to unlock the phone to end a call or wait for the other person to hang up first. today I started to have a long beep and had to turn the phone off and then back on again.. aff! $685 dollars.

  • Aaron

    when will people learn! iphones are crap!¬ nearly all the updates they send out mucks up your phone after you went into a 24month contract or you spent $100’s on the phone. ive used the same

    Androide for 2yrs. no problems