Apple has released a fix for the FaceTime app on older versions of OS X, specifically OS X 10.6 Snow Leopard.

Users of older software, as we reported last week, have been seeing issues with FaceTime, unable to connect and complete calls, for unknown reasons. Apple released version 1.0.5 of the $0.99 app to address the issue:

This update resolves connection issues in FaceTime, and is recommended for all users of FaceTime on OS X 10.6 Snow Leopard.

Users on iOS 6 are still suffering from the problem. The Cupertino-based company hasn’t acknowledged the issue on its on its Support website, but a discussion on Apple’s support forum has several users complaining of connectivity issues – predominantly on iOS 6 devices.

One forum user thinks upgrading iOS 6 devices to iOS 7 will be the only fix, as indicated by Apple customer support representatives:

I could not get an official word from the Apple reps I spoke to, but was told repeatedly on the phone today that the problem was introduced when server engineer’s changed something and the only fix they are willing to put out is in the latest version of iOS 7. There will be no fix (as far as he has been told) for older versions of iOS, including iOS 6 and iOS 5.

What are you experiencing on your iOS device?

[via MacRumors]

  • rockdude094

    Don’t use it anyway …

  • AndroidDogHeatandSteelersFan

    Yes still same problem on ipad 2 with ios 6

  • eXoguti093

    Thefuk, issues are on iOS 7 too. -.-

  • Marshall Blr

    that would be lovely if those guys would not only fix the probs. for ios7.
    if upgrading is the driving force behind this trick..then..i won’t do it. and won’t use facetime.
    consider the consequences as far as you can!
    i’m more than satisfied with iOS 6, theres no any further plan to upgrading..
    more over, because of..tmobile does not want to unlock my phone i use it with geveysim..what is compatible with ios6. so…advantages overweight disadvantages

  • Lucs

    How i can free download songs in my iPhone 5s ????

  • PS

    I have iPhone 4s with ios 6 and iPad with ios 5. my facetime don’t work 🙁
    I don’t want to upgrade my iDevices to ios 7 (battery problems [iphone] and slower actions, the ugly appearance…)
    Apple MUST restore the opportunity to talk through FaceTime on older software!

  • Sleetui

    Someone should find a way to get new certificates for iOS 6 to be able to Facetime again.

  • FormerAppleFan

    If they dont fix this, I’m never buying another Apple product. Android is better anyway.

  • Walter Slater Murch

    Shame on You Apple!!! You can’t sell an item and take away it’s functionality at your whim – Shame on You!!

    Steve would have NEVER let this happen to us.

  • Johnny Vargas

    There is still a big issue with facetime using the new OSX Yosemite. The speakers will crackle and the person will not be able to hear you. The only thing that I know that temporarily fixes the issue is to reboot the Mac. It happens almost every day for me on my 2011 Macbook Pro. (I know, worse year to get a Macbook Pro).