T-Mobile drops another bombshell: we’ll pay your ETFs to switch

By , Jan 8, 2014

t-mobile ad

Last month, T-Mobile’s John Legere hinted that his company was planning another ‘uncarrier’ event. The outspoken CEO sent out a tweet saying something like “time to eliminate another customer pain point? Time for Uncarrier 4?”

Well three weeks have gone by and we haven’t really heard anything else from Legere on the matter, until just a few minutes ago when he took the stage at T-Mobile’s CES event. As promised, he dropped another ‘uncarrier’ bombshell…

From the company’s press release:

“In its latest move, T-Mobile is eliminating one of the last remaining obstacles for individuals and families wanting to switch from AT&T, Sprint or Verizon to the Un-carrier by offering to pay off their early termination fees. With an eligible phone trade-in, the total value of the offer to switch to T-Mobile could be as high as $650 per line.

“We’re giving families a ‘Get Out of Jail Free Card,’ said John Legere, president and chief executive officer of T-Mobile. “Carriers have counted on staggered contract end dates and hefty early termination fees to keep people bound to them forever. But now families can switch to T-Mobile without paying a single red cent to leave them behind.”

The promotion starts tomorrow and it works like this: customers from the three major US carriers who hand in their eligible devices at any participating T-Mobile location and switch to a postpaid Simple Choice Plan can receive up to $300.

t-mobile etfs

That’s just for the device trade-in. After you purchase your ‘eligible’ phone from T-Mobile, you can send in their final bill from your previous carrier, and they’ll send you an additional payment equal to your termination fees, up to $350 per line.

So while there are definitely some stipulations here, customers switching from Verizon, Sprint or AT&T to T-Mobile could wind up with as much as $650 in credits. That’s quite a bit more than AT&T is offering under its very-similar promotion.

This counts as T-Mobile’s fourth phase in its ongoing uncarrier campaign. Last year it introduced new subsidy-free service plans, its new Jump upgrade plan, and announced that it would provide unlimited texting and 2G data in over 100 countries.

tmobile etfs 2

In addition to paying ETFs, T-Mobile also announced today that it has the fastest 4G LTE network in the US. Legere said that T-Mobile doesn’t need to pay millions of dollars to a consulting firm to prove this to anyone, quipping “no claims, just data.”

The CEO also offered up some preliminary Q4 numbers for the carrier, and they are impressive. In its Q4 2012, T-Mobile lost 500k subscribers, in Q4 2013 it added 1.64 million subscribers—the company’s best performing quarter in the last 8 years.

So while John Legere may be an unconventional CEO, whatever he’s doing is clearly working. Not only is T-Mobile disrupting the wireless industry, but it’s making some money in the process.

Thoughts?

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  • AlphaPoppy

    Adios Sprint.

    • gafram

      Same here, Sprint service has been so bad past 6 months here is chicago ready to switch.

      • Andrea Anderson

        sprint will def be the loser n the fight! but i dont think ppl will leave n large numbers from att or verizon

      • tonyrsemaan

        I will from Verizon, My bills are outrageous!!! I upped my data so i wouldn’t go over and didn’t hit my new GB limit two months after so they brought it back down without asking me to half of what i asked for and are now charging me overages, Plus I bought a prepaid SIM to test T-mobile in Metro Miami and I get same download speeds as Verizon and LTE everywhere! my bill is 310 this month for 2 smart phone and Hotspot! Goodbye Verizon

      • OhSixTJ

        How many gigs of data? I have 6 gigs, iphone, iPad mini and only pay $150

      • Jeff Myers

        Verizon doesn’t automatically take u down. Thats a lie. I worked there for 2 years smdh

      • tonyrsemaan

        not a lie, had data brought up to 16gb watched the guy do it and saw in on my Verizon account online, got a text at 8 gb saying i was going over, Went into the store and ask wtf is going on they told me that sometimes when you don’t hit your data allotment that it automatically brings you back down to save you money. Plus I’m sure you worked there years ago when it was a lot different, when their family share plans are so shady and full of BS so are the bill breakdowns, so f@#$ing tired of it!!!! I have 2 smartphones (45+$45) + 12g plan ($110) + hotspot ($20) =200, plus all the data overages I’ve been charged you get 2GB for $10 but if you go over its $15 per GB such a racket. T-mobile $70 unlimited + $50 Unlimited second line= 120 (if I waned to add the hotspot +$30 = $150) . Thats how easy all wireless providers should be!!!!

      • Rdc 1493

        I love T-mobile…. Unlimited is Unlimited.. 2 months ago I used 95 Gb at full speed!!!!

      • Yujin

        Don’t they offer unlimited 4G? Which is basically 3G on crack. Then your LTE speed are based on your plan so once you hit the limit, you still get unlimited 4G. Would be niece an unlimited LTE network. Here in NY tmobile has good speeds. Att takes the crown, but verizon comes 3rd….no one cares about sprint. Lol

      • Gary Traffanstedt

        I just left AT&T for T-Mobile simply because it was cheaper. For two lines I’m saving about $40 per month. Now that T-Mobile has a network that is as good or better than AT&T where I live, it was an easy switch.

      • Antzboogie

        Damn sweety I know this is off topic but damn you cute lol.

    • Antzboogie

      I agree Sprint does not even have simultaneous voice and data thats dumb and they are starting to get on my nerves lol.

      • OhSixTJ

        The technology they use doesn’t allow it.

  • marcus1324

    Where can I find an accurate coverage map of all the carriers in my area?

    • Jason Masters

      You would have to go to each carriers website although they tend to lie and inflate their actual coverage !

      • marcus1324

        Yeah I know that I was just wondering if someone that wasn’t affiliated with any company made one that is unbiased.

      • Cho

        That’s funny because I when checked sprint coverage for my phone and when I got my phone. It was super bad in my area when it was fully supported 3G and 4g.

    • tonyrsemaan

      buy a prepaid SIM to test its what i did, best way to know and test

    • Stan

      Yea they definitely lie. I’m on tmobile and I get absolutely no service inside my apartment. It could be because of all the building around me but they claim, from the website coverage in my area, that I should get optimal speed and reception. But I’m not complaining, the amount of money I’ve saved from switching to tmobile has been amazing.

  • Sokrates

    what a customer service. superb!

  • Victor

    T-Mobile still sucks out in the country… Verizon is the only one that works 24/7 but hey I guess you get what you pay for !

    • Andrea Anderson

      until Verizon can talk n text, they aren’t even in the conversation to switch! its like nokia, archaic cellular service!

      • Victor

        Depends if you want to pay for good service Andrea. I’m happily paying 65 for 2gb data and unlimited talk and text on my 5s. You just need the right business.

      • 2008crna

        Um, you can talk AND text at the same time. What you can’t do is talk AND browse the web, Google maps or other data dependent apps. This of course only applies if you are using Verizon data towers. If you have Wifi connected, your phone call will not restrict your data needs. And Nokia is not a cellular service, they are a phone manufacturer.

      • Rigs101

        Yeah I can talk and text just can’t talk and surf I have a love/hate relationship with Verizon hate them because I pay 125 for 1 smart phone grandfathered unlimited data and 2 basic phones (upgrade loophole) love them because service is reliable and fast I always have speeds up to 25 Mbps where as my wife has to go outside our house just to talk and surf the web on her tmobile iPhone thanks to mywi I can share my internet with her so she can atleast surf the web inside our house

  • Laszlo Gaspar

    Sounds good to me

  • chumawumba

    Goodbye Att

  • Merman123

    Ah shit. Now they really got me thinking with this one. Wish I could test out their network myself before making a switch. What to do .. What to do …

    • FeF

      Test it! get the monthly plan for $45 without cancelling your current plan, you will test drive the network by investing that money and if you dont like it you stop paying, offcourse your phone needs to be unlocked :)

    • simon morfin

      IF YOU ARE WILLING TO PAID 60 DOLLARS THEY GIVE YOU A PRE PAID SIMCARD. TO CHECK OUT THE TMOBILE COVERADE IN UR AREA.

    • Rowan09

      Where do you live? I live in NY and after leaving out of contract I went to T-mobile from AT&T and was very surprise at how fast their LTE was. I just left for MetroPCS though because I was paying around $82 after taxes and now I’m only paying $60 for the same plan on MetroPCS. T-mobile service is a lot better than it use to be and so is Metro since t-mobile bought them out. AT&T and Verizon still has better coverage but not by a huge margin anymore.

    • Stan

      If anything, they do offer a 30 day free cancellation.

  • Blaqheart

    Checkmate AT&T and Verizon…

  • Guest

    I want to see the elidgible phone and price list!

  • chumawumba

    Man Legere is a badass, if he was CEO of Apple that would be epic.

  • FrankensteinBlack

    Coverage, coverage, coverage! Just sayin…

    • Vitaliy Anonymous

      They also decided to buy some verizon spectrum, which will boost the coverage by a huge margin.

  • Mike Colacone Saal

    He was cracking me up on stage. Just bashing AT&T and Verizon.

  • simon morfin

    VERY NICE MOVE FROM TMOBILE. BYE BYE VERIZON,SPRINT ANT ATT.

  • Andrea Anderson

    i wish i could say i enjoyed saving $50 a month when i switched to TMOBILE… sadly i can’t! the LTE is so fake! ur phone will tell u its in LTE but it will be slow as shit! and when u try to call TMOBILE you’ll be speaking to my good friends n THE PHILIPPINES named kevin, who can’t understand SHIT! but is trying to help u! lol after about 6 min of saying the same damn thing, you’ll hang up mad with nothing fixed! i went 3 weeks without MMS until i finally called and jesus blessed me with an american call center! problem was fixed n 45 min! i swear to god! i called back and complained about paying for service i didn’t get! they offered me $5 for my 3 weeks! lmao gotta love the savings lmao but ….. at the end of it all! if u dont need super reliable service! like i dont then its a good ideal! I’m home %80 of the day! and i have WIFI! i like knowing that the internet doesn’t have a limit even if i only end up using like 6gigs i like knowing i can go over! even it its slow when its suppose to be fast!

    • Rowan09

      I had t-mobile and I was getting around 15up and 12 down on average from NY and far out Long Island. Where do you live?

  • Andrea Anderson

    the great part about this is ATT will somehow lower plans and make it easier for us to go with them! becuz tmobile customer service and towers are no where near as reliable as verizon and att! (but verizon and that NO TALK NO TEXT bs… never again!)

    • Vitaliy Anonymous

      T-Mobile is gonna be buying some verizon spectrum. That will boost the coverage pretty nicely.

  • Snailpo

    I love that tmobile is really trying to recurve the way service providers work. They are making it more customer friendly like how it use to be. I’m with ATT and deffinetly hope there is a change over all these curves!

  • MacGuru16

    I’m so fed up with AT&T. I’m tired of being scared to use my phone as often as I’d like in fear of going over my 2GB limit. I’m tired of travelling to other countries and having no phone service when I need it most. Most of all, I’m tired of paying nearly $300 a month for four iPhones.

    • Andrea Anderson

      got to APPLE,. same the phone is acting up get them to switch it out! and u may get an unlocked phone like I DID! LOL swear! i was like WHAT lol but sooooo happy they screwed that up not its unlocked and i can switch like crazy! also u can just wait for 40 days n they legally have to unlock

    • Mike Colacone Saal

      just have them buy your 5s’s for 282 each(thats the example he gave on stage) and then make the switch.. you’ll pay zero down at tmobile for the phone…

    • Rowan09

      All termination fees are prorated, each month you complete for the 2 year term minuses from the amount to terminate each line. You would be better off selling the phones on eBay than to Apple.

  • Xee

    OMG please get rid of these pop-up on screen ad choices adverts…! So damn annoying

  • veda99

    If they pay ETF without trading the phone, I would be happy to switch right away!

  • Antzboogie

    Wow wow wow bye bye current carrier!
    :-)

  • Eddie Hines

    I just did the switch. if you do it on the day before your AT&T plan ends, its best…not only do you don’t get billed for the following month that you have to fight, the last bill will only be the ETF which Tmobile pays. I now have a credit in my Tmobile account of $170 after trading in my iPhone 5

    • sirwhistle

      just seen this on the news but they say the catch is you lose your number is that true?

      • Eddie Hines

        Your number must be ported over to TMobile, yes. but the good news is that you save some money and there is no chunk of change leaving your pocket when you get your new shiny phone

  • xSeriouSx

    Damn! We need them here in Canada!