iPhone charger

Following a widely reported fatality involving a Chinese stewardess who got electrocuted by her iPhone charger (just weeks from her wedding), Apple has posted a statement to its China web site recommending customers use only authorized chargers.

Ten days ago, a Chinese newspaper reported that 23-year-old China Airlines flight attendant Ma Ailun suffered a fatal electric shock when she answered a call using her iPhone that was recharging. Major media outlets picked up the report, creating another PR nightmare in Apple’s “most important market” (Cook’s words from earlier this year)…

The Next Web first spotted a new page on the China Apple website.

It advises customers to buy only official adapters:

Apple always puts the user’s safety first, so all of our products are subject to stringent safety and reliability testing, and are designed to meet government safety standards around the world, including the iPhone and iPad USB power adapters.

This overview will help you identify genuine Apple USB power adapters.

When you need to charge the iPhone or iPad, we recommend that you use the supplied USB power adapter and USB cable. These adapters and cables are also available separately from Apple and Apple Authorized Resellers.

The recommendation is in response to speculation that Ailun was using a knockoff charger rather than the official adapter, which could have led to the capacitor breaking down and sending 220 volts of electricity directly into the iPhone’s battery.

Apple China (Power adapter webpage, iPhone 5)

Apple was “deeply saddened” by the tragic loss of life, the company wrote in a statement. The iPhone maker pledged to thoroughly investigate the incident and assured full co-operation with authorities.

The advisory is prominently linked at the bottom of Apple’s China front page.

  • abdullah575

    Also in Saudi Arabia !!!! Not just china !!

  • mordechai eliyahu

    Now if apple would put normal prices on the chargers and not $30 a peice nobody would buy fake chargers and get electricuted and die

    • Tiffany

      Better yet, more colors and make the cords retractable. My chargers always get damaged from being in my purse.

      • Rowan09

        Most people doesn’t know and neither did I until about a year ago that the wire and headphones are all covered under warranty. If you damage your charger or headphones just go to the Apple store and you can get another from your warranty.

      • Sam Khan

        does that cover if my headphone/Charger cord is damaged by regular use?

      • Rowan09

        Yes it does call and tell them

    • Rowan09

      Every company has a right to set a price for something they make. If Apple sells them for $19.99 which is the cost of the wire, people will always want a cheaper alternative especially in China where you can get it for $1-$5. Accidents happen and the $30 price didn’t cause the lady to die. Sorry to hear about her death.

    • felixtaf

      Funny that people can afford a >650$ worth iPhone, but cant afford a 30$ adapter. I think spending 30$ over an adapter is better than losing life over a 5$ knockoff…

      • mordechai eliyahu

        Idk about u but I got my iPhone with a contract for $100 and I have 3 chargers one for my house one for my car and one for work so why spend $90 on 3 chargers when I can buy $5 each and it will work just as fine apple just raises the prices … Since they are apple and they can

      • felixtaf

        People don’t realize that a regular Samsung charger for a flip phone costs 19.99. S3, S4, Note 2 charger is 39.99. So, Apple is not the only tech company who charges more for accessories. If u have doubt, you can check it in Samsung website. Companies set a price coz of the standards & quality they offer. A 5$ charger can do the job, but it can kill you or your phones too… Also, you dint realize that although u paid 100$ for the phone only, they are getting more money for the same 650$ phone from you via contract (Monthly payments includes ur phone cost and plans)… Not funny, but true…

      • Rowan09

        Your buying 3 chargers with the base why would you need both? The wire costs $19.99 not $30.

  • Chindavon

    Just stay away from all the Chinese knock-off cables and chargers. They stop working really fast too. They define the word Junk. Most Amazon branded cables and chargers are fantastic if you want to save a few bucks. At least their certified.

  • n0ahcruz3

    My old nokia 3310 charger is still in perfect condition not to mention the phone. Lesson when u buy a premium product it better last and not deteriorate easily. *cough* apple chargers *cough*

  • Royce Otero

    You get what you pay for .