Move over Verizon, AT&T says it now has the most reliable network in the US

By , Jul 18, 2013

AT&T (building logo 001)

The wireless provider industry here in the United States is dominated by 4 major carriers: Verizon, AT&T, Sprint and T-Mobile. You could actually narrow it down even further, to two carriers, as Verizon and AT&T are much larger than the other two.

And both carriers have their strengths. Verizon is known for having an expansive and reliable network, offering more coverage in more places, while AT&T is known for its network’s speed. But AT&T is now claiming it has the most reliable network too…

In its latest advertisement, the Dallas-based carrier touts that it not only has the nation’s fastest network, but also “the most reliable.” It’s a bold claim, and the latest in a back-and-forth battle between the two wireless providers that has gone on for years.

ATT_Ad

Remember back in 2009 when Verizon ran a series of holiday commercials with direct jabs at AT&T’s 3G coverage? That campaign actually led to a lawsuit by AT&T, who responded back with a series of TV spots starring Luke Wilson that countered the claims.

AT&T has long struggled with the poor image of its network reliable, dating back to when the iPhone launched back in 2007. Remember, for years, the popular handset was exclusive to the carrier, who found it difficult to support the hoard of data users.

But citing a recent independent study from a third party firm, which it has thus far declined to name, AT&T says that it now has the most reliable network in the country. Now, that’s limited to 4G LTE networks, which doesn’t include phone calls or text messages.

“It’s time to take another look at your wireless network. AT&T* not only has the nation’s fastest 4G LTE network, but now also has the most reliable 4G LTE network.** According to independent third-party data, AT&T has the highest success rate for delivering mobile content across nationwide 4G LTE networks.”

For what it’s worth, the latest data we have suggests that Verizon’s network is still the most reliable. Last month, PC Mag conducted an extensive study in which VZW came out on top. And the carrier still has the largest LTE network, in the most markets, by a lot.

Earlier this week, AT&T introduced a new device upgrade program called AT&T Next, which begins next week.

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  • drewstone

    funny, today isn’t April fools day. Sorry AT&T, no you’re not.

    • Jacob S

      Well, with my recent travel experience I can confirm this story that out of three devices I was carrying with three networks; iPhone 5 on T-Mobile, HTC one on att and iPad 3 on Verizon I found att has the best coverage in the 4 states I been to. Most places tmobile had almost no coverage, att had LTE and verizon came up second with few places on lte and rest with 3G.

  • CPVideoMaker101

    I barely get service in my school and verizon get’s full bars and AT&T says it is more reliable… I think something is wrong with this picture.

  • adam coughran

    common guys MOST RELIABLE 4G… not cellular

    • Kurt

      most reliable to give your data over to nsa. well they just take it without asking anyways.

  • Rowan09

    They’re right it’s an advertising plot. Consumers in a whole doesn’t know the difference between 4G and LTE, to most people 4G and LTE are the same thing. It is true that AT&T does have the highest success rate for delivering mobile content. This however doesn’t nexcessarily mean calls just data, emails, etc. AT&T by far as stated by everyone has the fastest data speeds.

  • macboy74

    I’ve had them for years and never had a problem with service. Now Verizon on the other hand. Dropped calls, slow data, horrible customer service.

  • At

    I’m using AT&T and I get 56 Mbps download speeds on LTE. I’ve been using them for 3 years and they by far have better service for ME in my area than any other service. I’ve used sprint,Verizon, and now AT&T which blows em all away. Also, a lot cheaper on AT&T than Verizon, their pricing is rediculous.

  • Pitchy

    I absolutely love AT&T. My service is great. Coverage is great and I rarely hit spots where I don’t have coverage and that’s usually when we are out hiking. My last speedtest on LTE was 47mb and usually average between 35 and 45. The customer service at my local AT&T store is amazing. We use Verizon at work and I feel like I am going to the emergency room when I go to Verizon. I have to feel out a little web form and take a number and sit and wait for about an hour. AT&T I have never waited more than 5 minutes.

    I wish AT&T had the overall coverage of Verizon, but since I am in my LTE area 95% of the time, I can’t really complain about that. I am 100% happy with AT&T.

  • Mademan

    AT&T is still better than verizion, just because of GSM

  • Phil Gamboa

    Wireless Carrier coverage is subjective if you ask me. If, out of the (4) carriers, the
    “worst” one works for me in my house….and that’s what i want, then that’s who I will go with. If i live in BFE and there is only one carrier that works…that is who i will go with. Find the one that works for YOU and go with it. It is not perfect. If you want perfect reception, get a REALLY long phone cord. LOL.