Consumer Reports Doesn’t Recommend the Verizon iPhone Due to Antenna Issues

By , Feb 25, 2011

Proving that they do have something against Apple, the fine folks at Consumer Reports have refused to give the Verizon iPhone their official recommendation. After testing the Verizon iPhone for antenna issues, Consumer Reports determined that the same “antennagate” issue that plagued the original iPhone 4 on AT&T also plagues the CDMA version of the iPhone.

Despite the Verizon iPhone being generally well received by the public and press, the stubbornness of Consumer Reports prevails with their verdict of judgement.

After performing the same list of tests that the GSM iPhone was submitted to, the Verizon iPhone appeared to show the same antenna problems that gave AT&T’s iPhone 4 a thumbs down.

From the Consumer Reports review,

“The Verizon iPhone 4 has a problem that could cause the phone to drop calls, or be unable to place calls, in weak signal conditions, Consumer Reports engineers have found in lab tests.

The problem is similar to the one we confirmed in July with the AT&T version of Apple’s newest smart phone. It can occur when you hold either version of the phone in a specific but quite natural way in which a gap in the phone’s external casing is covered.”

What Consumer Reports is referring to is also known as the infamous “death grip.” Due to the original iPhone 4′s antenna design, you can hold the device in a certain way and force calls to drop on AT&T. Apple redesigned the antenna in the Verizon iPhone, but, according to Consumer Reports, the problem still remains.

Consumer Reports tested a varied list of smartphones to compare antennas, and the Verizon iPhone seemed to be the worst.

“The only phones in which the finger contact caused any meaningful decline in performance was the iPhone 4, the sides of which comprise a metal band broken by several thin gaps. As with our tests of the AT&T iPhone 4, putting a finger across one particular gap—the one on the lower left side—caused performance to decline. Bridging this gap is easy to do inadvertently, especially when the phone is in your palm, which might readily and continuously cover the gap during a call.”

Here’s a video from Consumer Reports summarizing their review of the Verizon iPhone:

The final verdict from Consumer Reports,

Bottom line: The Verizon iPhone 4 closely resembles the original AT&T iPhone 4 in many positive respects, including offering great multimedia functionality, a sharp screen, and the best MP3 player we’ve seen on a phone. Unfortunately, it also shares with its sibling the possibility of compromised performance in low-signal conditions when used without a bumper or case.”

The instant “Apple fanboy” response is that of sneering disbelief. The iPhone has been one of the most successful smartphones in history, yet Consumer Reports still refuses to give the iPhone 4 a thumbs up.

If you own a Verizon iPhone and you’ve had antenna problems, you can always buy a case or take it back. And for the multitudes that haven’t had a real problem with the antenna- enjoy what the iPhone has to offer.

What do you think about Consumer Report’s verdict on the Verizon iPhone?

[via MacRumors]

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  • William

    i had a free bumper from Apple last year :)

  • jeff

    Bull Sh..! I have yet to have problems with my Verizon I-Phone 4. I have never trusted what consumer report says… GO the Opposite

  • Night

    I wonder if Consumer Reports understand that saying thing like this about a phone that was a great success, make people lose faith in the crap they say

    • Veronica

      Well said! 

    • george

      there is a real problem with the iphone 4. if i dont have full bars i can make it drop a call 100% of the time by using 1 finger and touching it in the bottom left corner. this is a brutal mistake by apple. it doesnt make the phone unusable for me, and i have used it for a few months now.

      why would someone lose faith in consumer reports because they are saying that a phone that was a “great success” has an issue? are you saying that because the iphone sold millions of units there is no problem? thats like saying the chrysler caravan didnt have transmission problems because they sold so many of them.

      • goofygreek

        see, heres the thing, the only place i can make my iphone loose signal is in my house, go figure. lol, but thats because my house has a horrible signal, any where else, and i cant make it drop the signal unless i completely cover the entire phone with both my hands. oh and crysler transmissions ftw. lol, jk. but i do like dodge.

    • moimoimoimoi

      bullshit.. i have an iphone4 and I get lower bars when holding the phone without a case..
      I still like the phone thou… Id rather tell the truth then act like some inept, know-it-all apple sheep

  • http://littlepoopmachine.wordpress.com Zach B

    I won’t be listening to what they say.

  • William

    i pretty much agree with others comments.
    I’ve been using my iPhone4 without any case for a month or so before I received the bumper from Apple. I couldn’t replicate their lab experiment of making the phone’s signal drop by touching the “death spot”. Perhaps there’s sth special about their lab, lol.

  • http://tipb.com Guillermo

    F*** consumer reports 

  • http://www.wix.com/pwnhkr/phi PwnHkr

    Consumer Reports needs to get the **** out of there butthole. they really just don’t like Apple. i bet they are getting paid to say that. no one i know has antenna issues. but thats like two people…

  • http://www.wix.com/pwnhkr/phi PwnHkr

    Consumer Reports needs to get the **** out of there butthole. they really just don’t like Apple. i bet they are getting paid to say that. no one i know has antenna issues. but thats like two people…

  • dan

    fucking consumer reports. I work in the appliance business, and they always right KENMORE (SEARS BRAND) appliances higher than other euro brand! Why? They love “good value” low end shit that they dont believe in higher neccesary features. Most KENMORE brands are crappy whirlpool shit.

    Can’t believe this magazine can really fool people on a monthly basis.

  • dan

    I have the iphone jb with tmobile and I don’t get drop calls unless im at a dead spot from TMOBILE anyways. I have use the bumper and don’t see any fucking differences.

    Stupid Consumer reports are embedded with some company

  • http://getyourgadgetsgoing.com Tristan Thomas

    Consumer Reports has been a dieing company for some time now. The only time anyone hears about them at all is when it involved “iPhone”, “antenna” and a phone carrier. It’s all publicity.

    Apple has already addressed this. We need to stop enabling the media about a problem that does not even exists!

    Here is my proof that the iPhone 4 antenna issue isn’t an issue; goo.gl/KfKsv

  • Tim Lin

    Just because Consumer Reports is not recommending the iPhone, does not mean it has anything against the product or the Company that produces it.

    In order to be on the list of recommendations by Consumer Reports, the product must be well-rounded and offer best bang for the buck. The iPhone has one flaw and that is weak signal strength. That makes it less than well-rounded.

    Seeing the responses here just further reinforces the stereotypes of the typical iPhone user

  • Manuel

    Bull shit. I’ve tried to do it a million times and my iPhone doesn’t drop calls nor signal. My AT&T one dropped signal but I always had 2 or 3 bars. The Verizon phone doesn’t even go down a bar. Its even at times that when I do the death grip, the iPhone gains service lol. Reports don’t prove anything since its always bias any ways

    • soccerkrzy

      It doesn’t affect every phone and it depends on the original strength of signal.

      If you actually read the Report, it’s completely unbiased, unlike your post.

  • http://iphoneblogr.com Jared

    I switched to Verizon from AT&T the day the CDMA iPhone4 came out. I have had 100% better reception, I used to have to hold my phone right next to the window to make a call, now I can receive calls anywhere in my house. I have even tried the death grip on it while making a call and it was just fine.

  • soccerkrzy

    “Proving that they do have something against Apple”

    Enough of the bullshit, they performed a carefully calculated test w/ controls and multiple variables covered and proved that the phone has an antenna issue still. Consumer Reports has nothing against Apple, they only care about the consumer.

    I didn’t realize there were so many morons that comment on here as well.

  • Justin

    Im pretty sure this is only a problem for at&t and verizon because here in Canada i can never replicate the death grip on my rogers iphone 4 even after attempting a billion times!!!

  • http://www.newitworld.com new itworld

    this is really fact about this