While some iPhone 4 orders are being shipped, others are reportedly being canceled. Apple has indeed sent the following emails to some people who had pre-ordered via the online Apple Store.

Dear Customer,

We were unable to complete the authorization process for your iPhone order. As a result, we had to cancel your iPhone order. To complete the purchase of your iPhone, please visit an Apple Retail Store or an AT&T company-owned retail store.

To locate an Apple Retail Store near you, please visit

We apologize for this inconvenience.


Apple Online Store Team

We’re not sure why these orders are being cancelled but the word around town goes that it might be due a to a failure to authorize or people clicking the “submit” button several times.

If your order has been canceled by Apple or AT&T, please let us know in the comments.

[via TiPb]