Comments on: AT&T wants users back on iPhone 3G plan http://www.idownloadblog.com/2008/09/22/att-wants-users-back-on-iphone-3g-plan/ iPhone - iPad - iOS Wed, 23 May 2012 22:49:00 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: SUhttp://www.idownloadblog.com/2008/09/22/att-wants-users-back-on-iphone-3g-plan/comment-page-1/#comment-2483 SU Sat, 15 Nov 2008 14:54:18 +0000 http://www.idownloadblog.com/?p=5176#comment-2483 I also experienced this, dramatically this morning, when I was woken up by my Blackberry going bonkers. AT&T sent me 2 text messages and 4 emails simultaneously (great way to wake me up) with the exact message above. The kicker? I switched away from the iPhone 3G months ago and although I still use it over WiFi I determined that I just wasn't stable enough for me to use as a business device (Actvesync+Large Attachments+Thousands of Contacts+Robust Calendar=Crash Central on all builds from 2.0-2.1) and have been happily using a Blackberry ever since. So... imagine my surprise when I got the above communication blitz from AT&T. Concerned they might automatically switch my data plan I called customer service, and while both reps were extremely friendly, neither had ever heard of this happening before for someone who wasn't actually using the iPhone. Since it had been months since I'd even had a SIM in the iPhone and their records confirmed this they were at a total loss regarding how to stop it, but added notes so if I ever do get overage charges or my plan automatically switched (which would kill my blackberry push email) then I'll get a refund. I did learn there is something called an iPhone billing code on my plan though and that neither the initial rep or the technical billing rep were able to remove it. My guess? AT&T is assuming a 0% switch away from the iPhone and if you change devices you can expect to be bugged about the iPhone until the day you switch away from AT&T. I also experienced this, dramatically this morning, when I was woken up by my Blackberry going bonkers. AT&T sent me 2 text messages and 4 emails simultaneously (great way to wake me up) with the exact message above.

The kicker? I switched away from the iPhone 3G months ago and although I still use it over WiFi I determined that I just wasn’t stable enough for me to use as a business device (Actvesync+Large Attachments+Thousands of Contacts+Robust Calendar=Crash Central on all builds from 2.0-2.1) and have been happily using a Blackberry ever since.

So… imagine my surprise when I got the above communication blitz from AT&T. Concerned they might automatically switch my data plan I called customer service, and while both reps were extremely friendly, neither had ever heard of this happening before for someone who wasn’t actually using the iPhone. Since it had been months since I’d even had a SIM in the iPhone and their records confirmed this they were at a total loss regarding how to stop it, but added notes so if I ever do get overage charges or my plan automatically switched (which would kill my blackberry push email) then I’ll get a refund.

I did learn there is something called an iPhone billing code on my plan though and that neither the initial rep or the technical billing rep were able to remove it.

My guess? AT&T is assuming a 0% switch away from the iPhone and if you change devices you can expect to be bugged about the iPhone until the day you switch away from AT&T.

]]> By: Jacobhttp://www.idownloadblog.com/2008/09/22/att-wants-users-back-on-iphone-3g-plan/comment-page-1/#comment-2290 Jacob Sat, 08 Nov 2008 03:57:55 +0000 http://www.idownloadblog.com/?p=5176#comment-2290 I personaly experienced this problem and the customer care would not activate a iphone data plan on your account, neither they will tell me where I can contact the so called "telecom manager" duh!!!!! I personaly experienced this problem and the customer care would not activate a iphone data plan on your account, neither they will tell me where I can contact the so called “telecom manager” duh!!!!!

]]>